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This paper explores visually impaired persons' (VIPs) sense of belonging in a university library context. It focuses on their perceptions of and experiences with study carrels located in the university library. Data were collected during interviews and focus group discussions. Participants consisted of five female and thirteen male students between the ages of 20 and 37 years. Participants considered their carrels as second homes where they felt safe, comfortable, and accepted. The carrels gave them a sense of belonging. The carrels also served as social places where the VIPs could interact with peers, volunteer readers, and other sighted students. The VIPs viewed their carrels as quiet havens where they could study and learn. They felt they belonged to the library community and were proud to be accepted as students at the university. The findings may increase library managements' awareness of the need to include these types of spaces in future design. [ABSTRACT FROM AUTHOR]

Library anxiety is manifested in the form of negative feelings, fear, stress, distress, confusion and has debilitating effects on students’ academic performance, which makes it a serious phenomenon for investigation. This study explores library anxiety amongst Sudanese university students and identifies factors that contribute to this phenomenon. The factors were identified using the diary approach collected from 51 third year undergraduate students who were taking the research method course at the Sudan University of Science and Technology for the first time. The analysis of diary entries revealed eight library constructs named Sudanese Library Anxiety Construct (SULAC). The constructs comprises Negative perceptions towards academic library environment, Negative perceptions towards library staff, Affective barriers, Negative perceptions towards peers, Negative perceptions towards library services, Negative perceptions towards library collections, Negative perceptions towards library regulations, and Cognitive barriers. Details of factors underlying each construct are described. [ABSTRACT FROM PUBLISHER]

The article proposes a model for developing a collection security management assessment instrument for university libraries. The model is made up of five elements that include collection security governance, operations and processes, people issues, physical and technical issues and the security culture in libraries. The model was tested in four university libraries in Nigeria and was shown to be reliable based on all five elements, with reliability values ranging from 0.7 to 0.9.

This paper describes the growth of Open Access (OA) repositories and journals as reported by monitoring initiatives such as ROAR (Registry of Open Access Repositories), Open DOAR (Open Directory of Open Access Repositories), DOAJ (Directory of Open Access Journals), Directory of Web Ranking of World Repositories by the Cybermetrics Laboratory in Spain and published literature. The performance of Malaysian OA repositories and journals is highlighted. The strength of OA channels in increasing visibility and citations are evidenced by research findings. It is proposed that libraries champion OA initiatives by making university or institutional governance aware; encouraging institutional journal publishers to adopt OA platform; collaborating with research groups to jumpstart OA institutional initiatives and to embed OA awareness into user and researcher education programmes. By actively involved, libraries will be free of permission, licensing and archiving barriers usually imposed in traditional publishing situation. [ABSTRACT FROM AUTHOR]

Library anxiety is one of the psychological barriers that encounter students when they are performing a library task. This study explores library anxiety among 51 Sudanese university students using diary method for data collection. The finding indicates that library anxiety among Sudanese university students are manifested into five dimensions, namely; (a) Negative perceptions towards library environment, (b) Negative perceptions towards peer students, (c) Negative perceptions towards library staff, (d) Negative perceptions towards library services, and (e) Psychological barriers. Details of statements under the dimensions highlight the issues that are unique and not covered by previous studies in library anxiety. [ABSTRACT FROM AUTHOR]

This is an exploratory attempt to use a modified version of SERVPERF to assess user's satisfaction with the services provided by an ISO9000:2000 certified library at a private university in Malaysia where measuring performance would be an integral part to continuously improve quality of services. The services being measured are grouped as frontline, core and peripheral where staff and facilities interact with users directly and where user's opinions and expectations could be extracted. The clients are undergraduates and postgraduates who use these services and facilities. The results identify services deem important to users of the library as well as the problem areas which need improvements. A total of 274 students comprising 250 undergraduates and 24 postgraduates form the sample. The respondents' ratings range on average between 3.13 and 4.36 on a 5-point scale, implying that the library is performing at an above average level. From 59 service attributes, 2 are perceived as excellent, 20 attributes are considered good, 31 are average and 4 services are rated as poor. A total of 16 services are rated below 50%, which form the priority list of services given priority in the library's proposed action plan. The good and excellent services would continue to be monitored to maintain their performance. [ABSTRACT FROM AUTHOR]

This exploratory study focuses on identifying the usage pattern of e-books especially on how, when, where and why undergraduates at the Faculty of Computer Science and Information Technology (FCSIT), University of Malaya (UM), Kuala Lumpur use or do not use the e-books service provided by the University of Malaya library. A total of 206 (82%) useable questionnaires form the basis of analysis. The results indicate even though the students are heavy users of the Internet, rate themselves as skilled in Internet use and have positive attitude towards the e-book service, the level of e-book use is still low (39%). The students become aware of the e-book service mainly while visiting the University of Malaya Library Website, or are referred to it by their lecturers, friends or the librarians. About 70% rate positively on the e-book service. Those who are users of e-books find e-books easy to use and their usages are mainly for writing assignment or project work Most respondents prefer to use e-versions of textbooks and reference sources. Generally, both users and non-users of e-books prefer to use the printed version of textbooks especially if the text is continuously used. There are significant difference between the frequency of e-book use and gender; between past usage of e-book and preference for electronic textbooks and reference books. The possible factors which may be related to e-book use are categorized into 4 groups and presented in a model, which comprises the ICT competencies of the students, their cognitive makeup, the degree of user access to the e-books and the functional or use factors. [ABSTRACT FROM AUTHOR]

This study describes the availability of quality journals held at the University of Malaya Library (UML) in the field of computer science and compares this to the availability of journal collections in four other university libraries: Science University of Malaysia (USM), University of Technology Malaysia (UTM), National University of Malaysia (UKM), and University Putra Malaysia (UPM). All the universities included in the study have been established for more than fifteen years and offer degree programmes in computer science. Quality journals refer to the 301 titles with impact-factor scores listed in the Journal Citation Report 1999 (JCR) in the field of computer science. The study also investigates the degree of journal overlap among the five university libraries. The UML was taken as a case study to show how overlap titles are ascertained and costs calculated. The results indicate that (a) UML holdings of quality journal titles is poor and that a similar pattern is indicated in the other university libraries (34.22% by UML, 40% by UTM, 16% by UKM, 31% by USM, and 23% by UKM); (b) for the five libraries, out of the 301 titles, 115 (38.2%) overlap, 96 titles (32.23%) are singly-held titles, and 84 titles are not subscribed to; (c) the percentage of overlap is related to the size of title availability; (d) the cost of journal title overlap for UML is estimated to be about U.S.$79,650.40, and the cost of the titles not subscribed to is U.S.$41,440.32. It is proposed that cooperative subscription ventures would help reduce costs and release monies to cover the other quality titles not subscribed to by any of the libraries. [ABSTRACT FROM AUTHOR]