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1. How language affects access to services and information.

Author

Fricke, Christine, Gusak, Nataliia, and Kryshtal, Andrii

Subjects
*ACCESS to information, *INFORMATION services, *TATARS, *LINGUISTIC minorities, *LANGUAGE & languages
Abstract

The article offers information on the importance of understanding language and communication needs in providing effective support for people fleeing the war in Ukraine. Topics include the war has heightened language sensitivities, with some Russian speakers switching to Ukrainian for patriotic reasons or due to traumatic experiences, while others resist change; language and literacy barriers, and communication barriers vary by host country, and understanding specific challenges Ukrainians face.

Published
2023

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