1. Human Error in Pilotage Operations
- Author
-
Jørgen Ernstsen and Salman Nazir
- Subjects
Computer science ,Human error ,0211 other engineering and technologies ,020101 civil engineering ,Ocean Engineering ,Transportation ,02 engineering and technology ,Oceanography ,Pilotage ,Safety Climate ,0201 civil engineering ,Systematic Human Error Reduction and Prediction Approach (SHERPA) ,Aeronautics ,Maritime industry ,Safety at Sea ,021105 building & construction ,Maritime safety ,Sociotechnical System ,lcsh:TC601-791 ,Maritime Domain ,lcsh:HE1-9990 ,Hierarchical Task Analysis (HTA) ,lcsh:Canals and inland navigation. Waterways ,Human Error ,Pilotage Operations ,lcsh:Transportation and communications - Abstract
Pilotage operations require close interaction between human and machines. This complex sociotechnical system is necessary to safely and efficiently maneuver a vessel in constrained waters. A sociotechnical system consists of interdependent human- and technical variables that continuously must work together to be successful. This complexity is prone to errors, and statistics show that most these errors in the maritime domain are due to human components in the system (80 ? 85%). This explains the attention on research to reduce human errors. The current study deployed a systematic human error reduction and prediction approach (SHERPA) to shed light on error types and error remedies apparent in pilotage operations. Data was collected using interviews and observation. Hierarchical task analysis was performed and 55 tasks were analyzed using SHERPA. Findings suggests that communication and action omission errors are most prone to human errors in pilotage operations. Practical and theoretical implications of the results are discussed.
- Published
- 2018