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Objective: This study examined the effectiveness of visual, auditory, tactile, and redundant auditory-visual information presentation in the context of a medium-fidelity ‘Next Generation Air Transportation System’ (NextGen) flight simulation. Background: Data overload, especially in the visual channel, and associated breakdowns in monitoring represent a major challenge in aviation. These problems are expected to worsen with NextGen, which will require pilots to manage increased amounts of data and adopt new responsibilities. The introduction of multimodal interfaces (interfaces that distribute information across multiple sensory channels) has been proposed as a means to offload the overburdened visual channel and thus address data overload. Method: Experienced commercial airline pilots completed 2 scenarios using a medium-fidelity flight simulator. For each scenario, NextGen tasks and events were presented either using technology that is currently available (visual and auditory displays) or technology proposed as part of NextGen design concepts (i.e., tactile and redundant displays). Performance was measured based on response time and accuracy. Results: Faster responses were observed for redundant displays, compared to either vision or audition alone. No significant benefit of redundancy was found for accuracy and workload did not mediate redundancy effects. For traffic events, there were faster response times with tactile displays, but higher response accuracy with auditory displays. Conclusion: The findings from this research add to the knowledge base in multimodal information processing and can inform the design of displays for NextGen operations. [ABSTRACT FROM PUBLISHER]

Objective: To examine operator strategies for diagnosing and recovering from errors and disturbances as well as the impact of automation design and time pressure on these processes.Background: Considerable efforts have been directed at error prevention through training and design. However, because errors cannot be eliminated completely, their detection, diagnosis, and recovery must also be supported. Research has focused almost exclusively on error detection. Little is known about error diagnosis and recovery, especially in the context of event-driven tasks and domains.Method: With a confederate pilot, 12 airline pilots flew a 1-hr simulator scenario that involved three challenging automation-related tasks and events that were likely to produce erroneous actions or assessments. Behavioral data were compared with a canonical path to examine pilots' error and disturbance management strategies. Debriefings were conducted to probe pilots' system knowledge.Results: Pilots seldom followed the canonical path to cope with the scenario events. Detection of a disturbance was often delayed. Diagnostic episodes were rare because of pilots' knowledge gaps and time criticality. In many cases, generic inefficient recovery strategies were observed, and pilots relied on high levels of automation to manage the consequences of an error.Conclusion: Our findings describe and explain the nature and shortcomings of pilots' error management activities. They highlight the need for improved automation training and design to achieve more timely detection, accurate explanation, and effective recovery from errors and disturbances.Application: Our findings can inform the design of tools and techniques that support disturbance management in various complex, event-driven environments. [ABSTRACT FROM AUTHOR]

Visual displays often employ the onset or flashing of an element to notify users of important events. Recent research findings and operational experiences in data-rich, event-driven domains, such as aviation, suggest that this design approach, which was supported by findings from early basic research on attention capture, is not always successful. The goal of this study was to examine how display context affects the effectiveness of abrupt onset signals. Participants in this study performed an externally paced visual task while trying to detect abrupt-onset stimuli, which were presented against 5 different display backgrounds and at 2 different eccentricities. The display background varied in terms of its dynamics and its color similarity to the target. Color similarity, the movement of background elements, and increasing target eccentricity resulted in reduced detection performance. The findings from this study help explain why pilots on modern flight decks sometimes miss changes in the status and behavior of their automated systems. More generally, they illustrate the importance of considering display context and the need to adapt findings from laboratory research when designing interfaces for complex environments. [ABSTRACT FROM AUTHOR]

Breakdowns in human-automation coordination in data-rich, event-driven domains such as aviation can be explained in part by a mismatch between the high degree of autonomy yet low observability of modern technology. To some extent, the latter is the result of an increasing reliance in feedback design on foveal vision--an approach that fails to support pilots in tracking system-induced changes and events in parallel with performing concurrent flight-related tasks. One possible solution to the problem is the distribution of tasks and information across sensory modalities and processing channels. A simulator study is presented that compared the effectiveness of current foveal feedback and two implementations of peripheral visual feedback for keeping pilots informed about uncommanded changes in the status of an automated cockpit system. Both peripheral visual displays resulted in higher detection rates and faster response times, without interfering with the performance of concurrent visual tasks any more than does currently available automation feedback. Potential applications include improved display designs that support effective attention allocation in a variety of complex dynamic environments, such as aviation, process control, and medicine. [ABSTRACT FROM AUTHOR]