1. Impact of Coaching on the Nurse-Physician Dynamic
- Author
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Tracey Lund, Wendi Goodson-Celerin, Charles N. Paidas, Janet Davis, Fayyadh R. Yusuf, Ambuj Kumar, and Mary Kutash
- Subjects
Adult ,Male ,Attitude of Health Personnel ,media_common.quotation_subject ,education ,Physician-Nurse Relations ,Organizational culture ,Nursing Staff, Hospital ,Critical Care Nursing ,Coaching ,Unit (housing) ,law.invention ,03 medical and health sciences ,0302 clinical medicine ,Nursing ,law ,Humans ,Medicine ,030212 general & internal medicine ,Workplace ,media_common ,Teamwork ,030504 nursing ,business.industry ,Communication ,Everyday activities ,Mentors ,Trauma center ,Mentoring ,General Medicine ,Middle Aged ,Organizational Culture ,Intensive care unit ,Emergency Medicine ,Female ,0305 other medical science ,business - Abstract
Background Limited resources and increased patient care demands have strained nurse-physician relationships in our hospital's neurosurgical intensive care unit, leading to low morale and adversarial dynamics. Studies exploring benefits of coaching interprofessional teamwork demonstrate performance improvements. Therefore, a coaching program designed to improve nurse-physician teamwork was initiated by the neurosurgery department of the hospital's affiliated university. Objective To assess the impact of a coaching program for nurses and physicians on workplace performance in a neurosurgical intensive care unit at a level 1 trauma center. Methods A coach was incorporated into everyday activities on the neurosurgical unit. After 3 months of observations, specific interdisciplinary initiatives were implemented to foster a more positive workplace environment. Nurses' perceptions before and after the initiatives were measured and compared using appropriate statistical tools. Results A significant improvement in relationships was found in 6 of 7 targeted categories after the program had been in place for 5 months. The results were sustained at 1 year. Conclusion A coaching program is an effective method of improving nurse-physician relationships, leading to enhanced workplace performance.
- Published
- 2018
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