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Purpose – The aim of this study is to analyze the relationship between the structures of the board of directors and financial performances of family businesses listed on the Borsa Istanbul. Design/methodology/approach – In this study, in parallel with the report of the European Commission, if the entrepreneur who established or acquired the firm (share capital) or their families or descendants possess 25 percent of the decision-making rights mandated by their share capital, the business has been accepted as a family business. As the determinants of the board structure of the businesses; the board size, the non-executive member rate in the board, the independent member rate in the board and the women member rate in the board were used. Benefiting from the previous research, financial performances of businesses are measured by return on assets (ROA), return on equity (ROE), return on sales (ROS) and leverage (LEV). A total of 160 family businesses (except financial institutions) in Borsa Istanbul which can be reached board structure of businesses are included in the scope of the research. Data on the board structures and financial performances of businesses belong to January 1-December 31, 2018. The relationship between the board structures and financial performances of family businesses has been tested by regression analysis. Findings – As a result of the analysis, it has been found that there is no significant relationship between the board structures of family businesses and ROA, ROE, ROS. On the other hand, the model between the board structures of family businesses and LEV (F = 3.304, sig. = 0.012) has been found significant. Accordingly, while a negative relationship has been found between the independent member rate in the board and LEV, there is no significant relationship between the board size, non-executive member rate, women member rate and leverage. Discussion – According to the findings, it can be stated that the board size, rate of non-executive members, rate of independent members and rate of female members in family businesses do not affect financial performance in terms of ROA, ROE, ROS. However, it can be said that the leverage decreases as the rate of independent members in the board of directors in family businesses increase.

It is clear that ISO 9000 Quality Management System and Total Quality Management have an extensive literature. However, it is observed that the literature principally focuses on implementation consequences of them. In this study, ISO 9000 Quality Management System certification process in a faculty of a Turkish public university is taken into consideration. However, the study focuses on not only consequences of taking this certification but also its' triggers and processes. To examine these triggers, processes and consequences, data collection methods of the study were semi-structured interviews and unstructured participative observation. In addition, extensive amount of document was used to make triangulation.

In the literature, it is strongly claimed by some studies that the content of a vision statement may be an appropriate mean to reach some desired individual, group and organizational level results. In addition, the idea relating to vitality of various types of innovation for different sorts of organizations has been supported by findings of many empirical studies. However, these studies that focus on the concept organizational innovation are based on large-sized organization to a great extent. Therefore, this study empirically investigates the effects of vision statements' content on the amount of innovation in the context of Turkish “Small and Medium Sized Enterprises (SMEs). The findings of study indicated that there aren't statistically significant differences between SMEs with innovation oriented vision statement and other SMEs in terms of amount of product innovation. A possible reason behind this finding may be inadequate vision communication. During the chapter, first, the literatures on organizational innovation, vision statements and SMEs are reviewed briefly. Then, these reviews will be followed by the sections of methodology and the findings. The chapter will be ended with the parts of future directions and conclusions that include the originalities and several limitations of this study.

In literature, it is claimed by some studies that the content of a vision statement can be a tool to reach some desired individual and organizational level results. The importance of various types of innovation for organizations has been supported by many empirical studies. Therefore, this study investigates the effect of a vision statement's content on the amount of innovation in Turkish small and medium sized enterprises. With this aim, first this chapter briefly reviews the literature on vision statements and innovation, followed by the methodology and findings. The chapter ends with future directions and conclusions, which include the originalities and limitations of this study.

There is an extensive literature on antecedents and positive/negative consequences of quality management in manufacturing organizations. However, studies that focus on quality management in higher education institutions are inadequate. In addition, these studies are generally based on developed countries and small samples. This study examines the situation of quality management in higher education institutions of a developing country, Turkey. In addition, it uses a relatively large data set (241 faculties and institutes) for this aim. The findings show that although the Turkish higher education institutions have progressed in their quality efforts in recent years, there is still a long way to go.