1. Moving forward with teledermatology: Operational challenges of a hybrid in-person and virtual practice
- Author
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Rachel V. Reynolds, Suzanne M. Olbricht, Jean S. McGee, and Julie Z. Yi
- Subjects
Teledermatology ,Coronavirus disease 2019 (COVID-19) ,SARS-CoV-2 ,business.industry ,COVID-19 ,Dermatology ,medicine.disease ,Skin Diseases ,Patient preference ,Telemedicine ,Health equity ,Older patients ,Academic department ,Health care ,medicine ,Humans ,Medical emergency ,Medical diagnosis ,Psychology ,business - Abstract
Since the COVID-19 outbreak, teledermatology services have become an integral part of our daily practice. In this study, we compared three practice models of an academic department in an urban setting: 1) in-person only, 2) teledermatology only, and 3) hybrid of in-person and teledermatology. Our study demonstrated that older patients prefer in-person visits over teledermatology visits, while non-English-speaking patients prefer teledermatology visits over in-person visits. In addition, teledermatology services can be better utilized for evaluation of acne and psoriasis, as these diagnoses do not require in-person reevaluation, unlike the evaluation of concerning lesions. Considering these findings, our study highlights the need to continuously examine our practice models to understand patient preferences, overcome practice-driven barriers, and ensure the sound allocation of limited health care resources.
- Published
- 2021
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