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This paper gives recommendations for selecting, implementing and sustainably operating ERP systems. We indicate special aspects which are important from our point of view. The paper addresses practitioners who are responsible for ERP systems, especially IT and project managers. The structure of the paper matches the three main phases of an ERP system’s lifecycle within an enterprise: selection, implementation and operations. General process models are given for selection and implementation of ERP systems. Our suggestions stretch from project management, business process reengineering, system selection criteria, reporting and customizing to choosing key users, data migration, and user training. Operations of ERP systems are commented according to the views defined by the ARIS concept. We are focusing on organizational issues, but give also remarks on business process maintenance, exploitation of ERP functions, and data management. While other publications give rather general advice, recommendations in this paper are selected to be use-oriented and easy to apply. The recommendations do not depend on any particular ERP system.

Published version of an article in the journal: International journal of information systems and project management. Also available from the publisher at: http://dx.doi.org/10.12821/ijispm020203 Open Access Organizations are increasingly implementing Enterprise Information Systems (EIS), and Enterprise Resource Planning (ERP) systems in particular. Despite the notable studies on the advantages of an EIS, many organizations are not satisfied with the benefits or advantages gained. At the same time, it is assumed that such systems with increasing innovations and technological enhancements would generate abundant business advantages, if organizations exploited these opportunities. The investigation in this work drew on the sociomateriality perspective, using imbrication notion, and focused on a telecomm case study to examine how organizations can exploit the technological possibilities of an EIS to create business benefits. The study findings suggest that business benefits can be achieved when the EIS as a technical system is interwoven with the organizational work in which both dynamically change in practice (not from the technical features of the system), when the system provides interesting and beneficial technological possibilities that attract organizations, and when the firm has the organizational capabilities to translate these possibilities into real business benefits.

The traditional approach to assess information system (IS) project success is adherence to planning (ATP) – meeting budget, schedule, and requirements targets. Today, scholars agree that ATP is insufficient to adequately assess IS project success, but an agreed-on set of success criteria is still missing. Many works on this topic are based on theoretical considerations rather than empirical inquiries. We analyze practitioners’ subjective perspectives by investigating what criteria IS project managers consider relevant for IS project success assessment. We interview eleven experienced project managers in Germany, applying Repertory Grid and Laddering to minimize potential biases. Our results yield eight success criteria, indicating that criteria like process efficiency and stakeholder satisfaction must be considered in addition to ATP. Scholars can use our findings to apply the identified success criteria in future studies. Practitioners gain insights into the expert perspective on project success and might rethink the way of assessing success in their projects.

To improve the efficiency and effectiveness of ERP solutions use, understanding of critical success factors of ERP solutions assimilation in organizations is crucial. The technology acceptance model (TAM) proposed by Davis (1989) has been the most widely used model for researching user acceptance and usage of IT/IS. The purpose of this paper is to extend the original TAM with groups of external factors which impact actual ERP system use. First, we focus on ERP system use in companies’ maturity phase. Second, we expose and examine three groups of external factors which influence ERP usage. The model was empirically tested using data collected from a survey of ERP users in 44 organizations. Survey data have been collected from ERP users who have been exposed to an ERP system which has operated for more than one year. The proposed research model was analyzed using the PLS approach.

Mum effect is a situation when one or more project stakeholders decide to withhold critical information for particular reasons. In software project where most of the production is intangible, the seriousness of this challenge increases exponentially. There have been reports indicating that mum effect can surface during any phase of development and ultimately lead to disaster in software projects. Mum effect can be influenced by several factors such as organizational and national cultures. This research investigates potential mum effect scenarios and reveals specific reasons which induce this challenge among information technology practitioners.

Project management software packages are increasingly used by companies. These tools require a substantial financial investment, hence the importance of identifying the real contribution of project management software packages to the realization of projects. However, studies on the impacts of software packages on the performance of engineering project management are rare and mostly based on perceptions. The objective of this study is to investigate, from real project data, the level of utilization of a project management software package, developed by an engineering construction firm recognized internationally, and its link with project performance and project characteristics. Results stemming from non-parametric tests and correlation analyses show that the level of use of the software, and some of its subsystems, appears to be linked to project performance. Project duration also seems to be the most critical project characteristic.

Compared to other projects, information technology (IT) projects, characterized by emergency and uncertainty, are unique. To implement an IT project successfully, many aspects need to be monitored and carefully controlled and managed. One such aspect is social relationships. All IT professionals are exposed to, and in many cases involved, in the phenomenon of social relationships. These relationships are used by software project team members for personal as well as professional purposes. In most cases the impact of these relationships on the success or failure of any given IT project is ignored by IT management. Little attention is given thereto in the literature and this paper attempts to make a contribution in terms of giving a broad perspective of the complexity, the impact, as well as the management of such relationships. This paper demonstrates that these relationships play a significant role and should be managed in such a way that the team members and the project as a whole can reap the benefits thereof. A conceptual framework is proposed for the management of these relationships.

In this work we address the main issues of Information Technology (IT) consumerization that are related to security risks, and vulnerabilities of devices used within Bring Your Own Device (BYOD) strategy in particular. We propose a ‘soft’ mitigation strategy for user actions based on nudging, widely applied to health and social behavior influence. In particular, we propose a complementary, less strict, more flexible Information Security policies, based on risk assessment of device vulnerabilities and threats to corporate data and devices, combined with a strategy of influencing security behavior by nudging. We argue that nudging, by taking into account the context of the decision-making environment, and the fact that the employee may be in better position to make a more appropriate decision, may be more suitable than strict policies in situations of uncertainty of security-related decisions. Several examples of nudging are considered for different tested and potential scenarios in security context.

Big Data is a rapidly evolving and maturing field which places significant data storage and processing power at our disposal. To take advantage of this power, we need to create new means of collecting and processing large volumes of data at high speed. Meanwhile, as companies and organizations, such as health services, realize the importance and value of "joined-up thinking" across supply chains and healthcare pathways, for example, this creates a demand for a new type of approach to Business Activity Monitoring and Management. This new approach requires Big Data solutions to cope with the volume and speed of transactions across global supply chains. In this paper we describe a methodology and framework to leverage Big Data and Analytics to deliver a Decision Support framework to support Business Process Improvement, using near real-time process analytics in a decision-support environment. The system supports the capture and analysis of hierarchical process data, allowing analysis to take place at different organizational and process levels. Individual business units can perform their own process monitoring. An event-correlation mechanism is built into the system, allowing the monitoring of individual process instances or paths.

Project evaluations are vital for organizations to manage and balance the costs and benefits of their IS/IT investment. Despite the importance of project evaluations, equivocal situation may limit the effectiveness of an evaluation and hinder decision-makers in generating purposeful resolutions. There is a dearth of empirical studies with regard to equivocal situation, which this study addresses by developing and measuring a construct of an equivocal situation and its causes. The equivocal situation construct is derived from the notion of equivocality and its causes are extracted from the extant literature. The developed constructs are subjected to empirical validation through Partial Least Squares (PLS) analysis by employing the data collected from knowledge professionals in IS/IT project management. The developed instrument provides a firm foundation for future studies of equivocality in IS/IT project evaluation.

Post Tender Negotiation (PTN) procedure is part of the tendering process in procurement of goods and services. The procedure could be triggered if the initial tendering activity does not result in the selection of a supplier. This could be due to a lack of clear Value for Money (VfM) bidder. The PTN procedure is sparingly applied in the UK public sector procurement and the reasons adduced for this are based on ethical considerations. The UK Office of Government Procurement (OGP), formerly known as the Office for Government Commerce (OGC) and the European Union (EU) are the chief proponents of restricting the use of PTN to exceptional cases. The premise of their argument is that the buyer could unethically tilt her/his actions in the process of applying the PTN procedure to favor certain suppliers. It is the argument of this paper that buyers from the public sector in UK are being deprived of the procedure’s benefit and therefore, the restrictions should be relaxed. Evidence from this study suggests that the procedure could offer the opportunity for further clarifications of supplier’s bid. The study also identifies that, for PTN to be successful, factors ensuring success in negotiations including cooperation should be present.

The success of global IT projects is highly influenced by culture-based behaviors. Issues between individuals arise when behaviors are (mis-)perceived, (mis-)interpreted, and (mis-)judged by using the perceiver’s expectations, beliefs, and values. Misperception results when the behavior is not anticipated because it would not occur in ones own culture. As a result, behavior should be the starting point for cross-cultural research. But, studies have primarily focused on belief and value systems which are more abstract and less specific than behaviors. This paper presents a study that analyzed cultural behavioral differences between Indian project managers and their counterparts in other countries. The conducted qualitative, semi-structured interviews revealed insights into cross-cultural challenges and shed light on the complex ways that culture-based behaviors impact IT projects. The study identified 127 behaviors that significantly affected project success and cross-cultural cooperation between Indian managers and managers from all over the world. These behaviors were grouped into 19 behavior clusters. Understanding these behavior clusters, and correlating these behaviors to values and beliefs, will improve project collaboration, and inform cross-cultural training strategies. In addition, existing cultural dimensions were reduced in scope, additional dimensions were defined for clarity, and new business-related dimensions were identified. Finally, based on the study’s results, the paper suggests four important components that should be added to cross-cultural training programs for international project managers.

This paper provides practical insights into the success criteria in agile projects in the Norwegian software industry. We conducted 32 interviews with practitioners working with agile projects. The findings revealed two fundamental differences that distinguish the perception of success in agile projects from that in projects that are based on the waterfall approach. Firstly, the evaluation is carried out on a regular basis after each increment. This regular and continuous measurement of success contributes several advantages, including greater commitment and involvement from the customer and a higher level of mutual trust between the supplier and the customer; and thus leads to better knowledge sharing and reduced task uncertainty. The reduction of task uncertainty provides more predictability about the direction of the project and better grounds for change control; not least, it allows room to consider multiple and subjective assessments by various stakeholders. Secondly, there is a stronger emphasis on customer satisfaction. Customer satisfaction is measured in terms of how quickly the customer obtains value from the project. The continuous assessment of success at the end of each iteration also has a significant, positive impact on the customer’s evaluation of the project outcome.

In recent years we have seen the emergence of a new type of collaboration software, the so-called “Enterprise Social Software”. The “social features” of this software type have stimulated a renewed interest in Enterprise Collaboration Systems (ECS). In this article we present findings from a longitudinal research project on the introduction and use of ECS in companies. We argue that ERP Systems and ECS are inherently different and that the process-paradigm that is common to ERP cannot be applied identically to ECS. To address this issue, we suggest the two concepts use case and collaboration scenario for the analysis and description of collaboration activity in companies. From the literature and 26 case studies we identified typical use cases and collaboration scenarios that can serve as blueprints for ECS introduction projects. The longitudinal objective of our research is to assist companies with their ECS initiatives and to provide them with a catalog of existing use cases and collaboration scenarios from various industry settings.

Agile development methods are widely used among business enterprises. Since the introduction of the Agile Manifesto in 2001, several agile methods have been implemented, first in single-team set-ups and later in larger multi-team set-ups for complex Information Technology (IT) system development. However, the adoption of agile methods has been slow in the public sector. This is also reflected in the academic literature, as there are only a few studies discussing agile adoption in public organizations. This paper contributes to research on the use of agile practices specifically in the context of public organizations, and sheds light on the challenges a public organization may face while adopting these practices. The aim of this paper is to identify and categorize the challenges that may hinder efficient adoption and use of agile methods in public IT projects that include private software vendors. This research is based on a case study of a large governmental office. As a result, this paper presents several categories of identified challenges, the root causes of these challenges, and a discussion of the characteristics of these challenges for the public sector.

In this study, we propose a Bilateral Double Motive framework of stakeholder cooperation in complex projects. The framework analyses and explains dyadic promoter-stakeholder relationships at a micro level by acknowledging both transactional and relational motives. We demonstrate the framework’s usefulness by illustrating its explanatory power in two instances of cooperation and two of non-cooperation within two health information technology projects. The study contributes to project management theory through its combined focus on transactional and relational motives. Further, the study contributes to practice by providing a tool for planning and evaluating cooperation in health Information Technology projects and similar complex multi-stakeholder environments.

Micro and Small Enterprises (MSEs) require the right Organizational Information and Communication Technology Infrastructure (OICTI) to provide them with the essential functionalities to support their business processes. In order to have the right OICTI, MSEs are expected to make huge investments in financial and human resources, to purchase, deploy and maintain Information and Communications Technologies (ICTs). Cloud Computing Services (CCS) avail OICTI, for a fraction of the resources required to own private ICT infrastructure. The purpose of this study was to assess the fit between the MSEs’ OICTI needs and the information processing capabilities of CCS and how this fit influences CCS adoption in the Kenyan MSEs. The research was quantitative in nature, in which, a theory-based model grounded on the task technology fit, organization information processing and technology-organization-environment theories, was developed and validated. Study findings suggest strong correlations between MSEs’ tasks and CCS and between MSEs’ information processing needs and CCS information processing capabilities. Other factors identified as influencing CCS procurement are affordability and the relationship between the CCS providers and the MSEs. The study contributes to the academic literature on technology adoption in MSEs by showing that there exists a multidimensional fit between CCS and MSEs’ OICTI requirements.

Project management offices (PMOs) are frequently referred to as necessary, or even indispensable, for carrying out projects in multi-project settings, which often occur in public authorities’ Information Technology (IT) projects; particularly in times of today’s sweeping digitalization. Hence, this research studied Swedish public authorities and their IT departments’ use of PMOs; a survey was directed to IT project managers. Findings showed that even though PMOs are commonly described as significant, those that applied PMOs were fewer than those that did not. This research searched for correlations between the existence of PMOs and 88 variables that resulted in relatively few, mostly weak correlations. A hypothesis test did not show significant association between PMOs’ usage and project models’ usage. The research contributions are principally that PMOs do not appear to be that significant after all for Swedish public authorities, and to have reasonable expectations on PMOs. For practice, the implications foremost concern the importance of understanding conceivable pros and cons.

Cloud computing presents an opportunity for organizations to leverage affordable, scalable, and agile technologies. However, even with the demonstrated value of cloud computing, organizations have been hesitant to adopt such technologies. Based on a multi-theoretical research model, this paper provides an empirical study targeted to better understand the adoption of cloud services. An online survey addressing the factors derived from literature for three specific popular cloud application types (cloud storage, cloud mail and cloud office) was undertaken. The research model was analyzed by using variance-based structural equation modelling. Results show that the factors of compatibility, relative advantage, security & trust, as well as, a lower level of complexity lead to a more positive attitude towards cloud adoption. Complexity, compatibility, image and security & trust have direct and indirect effects on relative advantage. These factors further explain a large part of the attitude towards cloud adoption but not of its usage.

This paper aims to create an image of progress towards circular economy registered by European Union countries through specific indicators. In this way, this paper is based on the study and analysis of the 13 indicators, grouped on 4 pillars: Production and consumption, Waste management, Secondary raw materials, Competitiveness and innovation. After the presentation of the methodology, the paper develops an analysis in time and space of the selected indicators, then an analysis of the countries with their grouping on clusters, creating a map of them and highlighting the current situation of circular economy in the European Union. Moreover, the paper also presents the evolution of the countries regarding circular economy, which has a big importance taking into account that in the European Union the preoccupations for this concept is higher from one period to another. Among the most interesting results are: (1) a massive concentration of countries with problems for Waste management pillar; (2) Europe is one of the regions with the largest contribution in terms of circular economy, but the concept is developing differently from one country to another; (3) The scoreboard evolution is particularly useful in revealing the continuous actions adopted by countries in order to facilitate the conversion to circular economy. Finally, the paper presents possible limits of the research, but also future directions of its development.

The broad objective of the study is to examine the impact of Nigeria Fadama National development project on Agropreneur’s business development in Osun state, Nigeria. The sample size selected was Two hundred and seventy (270). Multi-stage sampling was adopted, and Simple random sampling design was used. Data collection method was a close-ended questionnaire. Linear Regression, Multiple Regression and Anova were used to test the Hypotheses of the study. The study shows that rural infrastructure variables used in the selected study area significantly predicted the level of Business Development, F (1,268) = 30.413, p < 0.05 F – statistical indicates that the overall regression model is highly statistically significant in terms of its goodness of fit since the value of Ftab (1,268) >Fcal (30.413). It also shows the magnitude of the difference, since the sig level is greater than 0.05 i.e 0.811, 0.985. The study reveals that only 0.9 per cent variance exists between the selected genders. In conclusion capacity building has really assisted farmers in adopting new technology in farming which led to an increase and expansion of their business outlets. The study recommends: Regular training for farmers to discover their skills in diversifying into various businesses within the agricultural sector using new technology should be encouraged by all stakeholders in business of food security and provision of grants to enable them expand their business desires.

Information Technology (IT) projects are enablers of organizational transformation and business growth. Despite the contribution of methodologies and frameworks for project management, the ratio of failed IT projects remains high; then, studying critical success factors of IT projects persist as an essential issue for researches and practitioners. This paper presents a systematic literature review focused on compiling and synthesizing project success factors in IT projects. The literature search was conducted using primary journal articles until 2017. All studies agree on the relevance of studying the critical success factors in IT projects given their particular characteristics. The results indicate there is no clear definition of project success concept; our review consolidates the IT success criteria into time, budget, project management, system quality, user satisfaction, and economic value. Also, there a vast and overlapped list of factors; so, this research proposes a structure that synthesizes the most referenced critical factors that have in common soft attributes as involvement, support, communication, and commitment. Findings reinforce the relevance of soft skills in IT project teams.

Interdepartmental collaboration is considered to be critical to innovation and efficiency. This paper differentiated industrial design (ID) and engineering design (ED), which differ in their nature and are handled by different departments, and reviews in the literature on the impact that interdepartmental collaboration among industrial designers and other areas involved in product development has on innovation and efficiency. We found that: (1) regarding innovation, interdepartmental collaboration has a positive effect on design innovation, and CE type interdepartmental collaboration has a positive effect on technology innovation. (2) Regarding efficiency, we found that the effect on the efficiency of the product development process was not consistent, and production efficiency was not looked into in prior research.

This study aimed at identifying the impact of strategic awareness on enhancing the regulatory immune system, an applied study on Jordanian food processing companies. For the purpose of achieving the objectives of the study, the researcher used the descriptive and analytical approach, the researcher developed a questionnaire to collect data related to the study variables. (160) questionnaires were distributed on an intentional sample consisting of (13) food processing companies. The questionnaire targeted managers and workers in the directorates of production, quality, and planning in the searched companies. The number of retrieved questionnaires reached (150) questionnaires are suitable for analysis, the researcher used multiple regression analysis through the Statistical Package in Social Sciences (SPSSv.19) to test the study hypotheses, and the study reached results, the most important results are: That the study sample individuals ’perceptions of the strategic awareness in the researched companies were of a high level, and the study sample’s perceptions of the organizational immune system in the researched companies were of a high level. The study recommends the need to strengthen the supporting culture to the concept of organizational immunity between senior management and employees, the need to work with strategic awareness because of its great impact on strengthening the regulatory immune system and its ability to convert knowledge into applied practices, in addition to following an interest in strategic awareness in its various dimensions, development and enhancing it among Jordanian food processing companies.Keywords: strategic awareness, regulatory immune system, Jordanian food processing companies.JEL Classifications: L1, L66DOI: https://doi.org/10.32479/irmm.11239

The present work is part of relational marketing, in particular consumer behavior in the field of service. Relationship marketing is based mainly on three pillars: quality, satisfaction, and loyalty. The choice of our conceptual model is based on an in-depth literature of previous studies, in view of the multiplicity of research work carried out in this field and the diversity of points of view of the researchers. The fundamental research question is: How to increase the level of customer satisfaction to retain them? The objective of this article is both to determine the explanatory dimensions of consumer satisfaction, but also to analyze their influence on overall consumer satisfaction. For this purpose, we have opted for the “FILTER” type attribute selection methods based on the “WEKA” programming environment. To this end, an empirical study was carried out. We employed quantitative methodology and data were analyzed by Structural Equation Models. The sample consisted of 242 customers of the airline “AIR ALGERIE”. The results obtained reveal to us what is hidden behind the overall customer satisfaction of this company. They also certify that the dimensions in question contribute differently to this satisfaction. Such results would help leaders to provide a double effort in order to bring real and effective improvements, but also to give more care to the relevant variables selected by the different methods applied. However, the results also revealed the importance of the service elements which contribute to overall customer satisfaction

Alignment of accounting with information technology aims to increase the efficiency and effectiveness of an organisation. This study's main objective is to investigate the influence of accounting with information technology on an organisation's effective performance, such as Cost Reduction, Improving Quality, and Effective Decision Making. Using the population of all Small and Medium Enterprises in Lagos State, Nigeria, 101 valid responses were received from the survey conducted. Based on the analysis results, the study found that accounting and information technology alignment has a positively significant relationship with Cost Reduction and Effective Decision Making. However, accounting and information technology alignment is negatively related to Improve quality. The study then recommends that Small and Medium Enterprises should focus more on investing in the alignment of accounting and information technology to bring about optimum organisation's performance

This paper investigates the impact of extracurricular activities (ECA) on developing employability skills of higher education graduates in Tunisia. In this regard, we use a quantitative survey that has been distributed to 451 graduates. The results of the logistic regression model show that participation in extracurricular activities (ECA) is the main determinant of soft skills development. In addition, Spearman's correlation analysis demonstrates a positive one between the acquisition of soft skills and participation in extracurricular activities. Each of the activities develops specific skills. We found that participation in social groups helps to develop more soft skills. Keywords: soft skills, employability skills, graduates, ECA, Tunisia.

Digital Revolution has forced previously isolated networks of critical infrastructures to become more digitally integrated. Recent cyber-attacks, including Stuxnet and Wiper, have exposed a new set of cybersecurity vulnerabilities in this field. This new environment has forced previously isolated networks of critical infrastructures like utilities or power plants to become more digitally integrated. This paper offers a view into the most efficient current defense solutions. It also offers a glimpse into the need for the further development of new protection mechanisms developed on the emerging new technologies. The risks posed by the integration of Information Technology solutions with Operational Technology systems have been a key topic also at the latest World Economic Forum conference, where cyber-attacks of critical infrastructures were discussed in the context of the most significant risks for the upcoming decade. The findings of this paper are applicable to other industries. The paper aims to highlight that by initially understanding the vulnerabilities of the IT components and by taking the right cybersecurity preventive measures, critical infrastructure can be protected against these kinds of threats. The research framework behind this paper was directed towards analysing the cyber risks associated with the convergence between the Information Technology solutions with the Operational Technology systems of critical infrastructure.

The introduction of new technology to agriculture has resulted in enormous amounts of data and their handling and utilization challenge. Data is typically gathered from several sources such as field sensors, machines, industrial processes, different laboratories and officials. This has led to several complicated systems that are not always compatible. Farmers are confused, unaware, and face challenges in seeing the benefits for their business in relation to the time required. This paper introduces an automatic digital tracking and monitoring system for round feed bales on farms. In this system, bale data from sensors, switches, and a GPS-device in the baling machine are collected by hardware and sent to the cloud with the bale ID read from a RFID tag attached to each bale. A digital inventory of bales forms instantly, and baling can be followed on the map application with a mobile device. Data in the cloud is utilized for the farmer's user interface. The farmer can manage and do various operations with bales. An important outcome is the yield report, showing basic statistics, quantities, and qualities of bales in a digitalized field parcel. If the farmer wants to sell bales, this can easily be done with the tool. It makes sales by connecting the farmer to an e-commerce portal. A key question and challenge to be resolved involves who owns the data. All the benefits of digitalization can be achieved only with good cooperation and mutual agreement from farmers who want to have control of their data under all circumstances.

Creating an ecologically sustainable circulation of nutrients requires local solutions with commitment from all participating parties. Due to vast differences between various regions, it is very complicated, if not impossible, to create fair, simple, and applicable legislation that can consider all of these differences in a meaningful way. Thus, there is a need for clear and easy ways of developing sustainable and viable solutions locally, as well as communicating them with local community and all the way up to the supervising governmental representatives. To meet this need, we developed a simulation tool that allows the user to explore the effectiveness and impact of a local biorefinery in waste management. As an iterative model based on state machine agents, it can easily be modified for a multitude of scenarios with changes taking place over time, while considering the viewing points of all involved. In this article, we report the first version of this tool and demonstrate its usefulness in estimating suitable biogas reactor size in a biorefinery.

The aim of the article is to propose the combination of selected quality management instruments in a sequential and repetitive manner and to identify the incompatibilities and causes of its occurrence. This is a combination of techniques i.e.: brainstorming (BM), causes and effects diagram, multiply voting, and the 5Why method. The test of the proposed combination of the selected quality management instruments was made for the problem of the incompatibility of the product in an enterprise located in the Podkarpacie. This problem was the non-metallic inclusions on the bearing housing from CPW 407 steel. The proposed combination of the selected quality management instruments was integrated with the non-destructive testing (NDT). The originality of the study is to propose the combination of selected quality management instruments as a part of a single method, whose stages can occur in a sequential and repetitive manner.

Investment is one of the most crucial decisions that a company must create to achieve higher financial performance and to maintain long-term sustainability. This study predicts that two significant factors determine corporate investment, i.e., the firms’ corporate governance and capital structure. The article also assumes that companies that are aware and engage in environmental programs would find it much easier to gain investors’. This study used 39 units of analysis of 13 manufacturers listed on the Indonesia Stock Exchange that received a good ranking in PROPER during the 2016-2018 period and analyzed with structural equation modeling (SEM). This study finds that corporate governance is negatively related to the capital structure but positively related to corporate investment. However, the capital structure does not affect corporate investment implying environmental performance’s significance in leading corporate governance and enhancing corporate investment. Further research can extend the observation period, use other sectors as the sample, use the different indicators in each variable, and develop the relationship between variables on a broader framework.

In the existing literature, studies rarely found in the context of mobile shopping incorporate the concept of flow in their research. This study aims to examine and analyze the role of the concept of flow in which three dimensions of flow are chosen, including flowconcentration, flow-control, and flow-enjoyment as an intervening variable to perceived usefulness and purchase intention through Shopee shopping services. The concept of flow related to studies with the context of mobile shopping is scarce. The type of this study is explanatory research. For this reason, this study had been examined 153 respondents who have used Shopee shopping services. Data were collected using a questionnaire and analyze for in-depth studies of related variables. The results show that the concept of flow from the three dimensions is proven to be an intervening variable between perceived usefulness and repurchase intention. Future exploration additionally can be applied to the business division with a bigger scope and more extensive topographical region.

To analyze and obtain the real description regarding the management of human resource at Micro, Small and Medium Enterprises (MSMEs) of Tourism Sector, which is understood through five aspects, which respectively are Transglobal Leadership, Job Involvement, Quality of Work Life, Organizational Citizenship Behavior, and Human Resource Performance. besides that, it is also necessary to understand the management of tourism marketing, which is understood through two aspects, that are Responsibility Marketing and Competitive Sustainability Tourism. The population of this research includes all human resource personnel at MSMEs of the Tourism Sector and all foreign and domestic tourists in East Java. The sample in this study was 200 MSMEs of the Tourism Sector that are selected from 10 regions with tourism potentials in East Java Province. From each MSME, there are 4 employees and 3 tourists who are chosen as respondents. This research involved 800 employees and 600 tourists, either foreign or domestic. Analysis technique uses Biplot / Cluster Analysis, which is aimed to obtain real description concerning human resource management and tourism marketing management at MSMEs of Tourism Sector. The results show that MSMEs in the Tourism Sector with Transglobal Leadership competitive advantages are found in Sidoarjo, Kediri, Blitar, and Malang districts. The competitive advantage of Quality of Work Life is found in Malang City and Kediri City. The competitive advantage of Organizational Citizenship Behavior is in Pasuruan Regency. The competitive advantage in Human Resources Performance is in Batu City. The competitive advantage of Responsibility Marketing is in Pasuruan Regency. Competitive advantages in Competitive Sustainability Tourism are found in Pasuruan City and Blitar City. This study introduces an integrated holistic compilation of the theoretical concepts of human resource strategy and marketing strategies implemented through the concept of responsible tourism marketing, which is applied to the MSMEs in the Tourism Sector in East Java Province.

Knowledge sharing has become an important part of organizations in increasing their competitiveness. However, the antecedent variable for the practice of knowledge sharing behavior is still very limited. This study aims to examine the influence of trust among organizational members and job involvement on the intensity of knowledge sharing behavior. The study involved 250 lecturers from various universities in the city of Malang, Indonesia. The research data were collected through a questionnaire and processed using SEM Partial Least Square. The results showed that trust among organizational members influenced job involvement and knowledge sharing practices. Furthermore, job involvement is proven to be a variable that mediates the effect of trust on knowledge sharing behavior.

This study aims to examine system interactivity affecting member commitment and intention to continue participating in the online hijabs community. At the same time, testing how the role of virtual sites in the form of posting in strengthening the relationship (moderate) system interactivity to continue to participate in the online hijabs community. An online hijabs community was researched because the problem observed in the research was relevant to the virtual community. Based on 358 valid responses from students in Surabaya who actively joined the online hijabs community obtained from questionnaires at each university in Surabaya, structural equations modeling (SEM) was used to test the research model. The results show that system interactivity affects commitment to the community, but does not affect the intentions of members to continue their participation in online hijabs communities. Likewise, commitment to the community does not stimulate the intentions of members to remain actively participating in online hijabs communities. Although, an interesting form of posting can strengthen the system’s interactivity relationship of members’ intentions to continue their participation in online communities. Implications for both marketing theory and practice, limitations, and future research on video storytelling in social media are discussed.

The work is devoted to the analysis of the working conditions of small businesses in Russia in the conditions of the spread of a new coronavirus infection COVID-19 in 2020-2021. The epidemic COVID-19 influenced all spheres of human life, caused a decrease in consumer activity. This is the main factor in the development of small businesses. As part of this study, we will assess the impact of state measures to support small businesses in Russia and determine possible scenarios for the development of the situation.

The article considers the main barriers to achieving public solvency by the institution of city-management i.e. compliance of actual management practices with the set goals and recognition of their results by the local community. The author identifies 4 main barriers that do not allow the institution of city-management to function effectively: the lack of horizontal coordination mechanisms, low qualification of personnel, institutional barriers and imitation practices. These obstacles are explained by the neo-institutional theory, which suggests the presence of mechanisms of informal resistance to innovations of formal management procedures. According to the author, the problems of Russian city-management are related to the mismatch between formal and real practices of municipal management, and their solution lies in the professionalization of municipal service and increasing its prestige.

In the article, in the context of the practical relevance of the regional economy, the preferred employment of students of a modern technical university, located at a considerable distance from the capital region, is considered. The author identified statistically significant preferences in the life projects of students of a technical higher educational institution of the Southern Federal District, emphasizes the relevance of involving young people in productive activities in order to strengthen the labor potential of Russian regions through the effective adaptation of graduates of professional educational institutions. According to the author's research, graduates of technical higher education institutions in 2020 are considering a variety of employment strategies, which confirms the high mobility of youth labor resources. The author's concept consists in an annual indepth social diagnostics and examination of the preferences of Russian students in the labor market in order to develop practical measures of management influence on the formation of professional preferences and strategies for the employment of young engineering and technical personnel from the departments for career guidance and employment of universities, business, executive and legislative authorities

This paper provides a systematic review of the quality of adaptive learning tools over non-adaptive learning tools. A search using the relevant keywords in Google Scholar yielded 66 usable papers. These were categorised based on the works and the countries where most of the research has taken place. Perceived problems were identified and a framework / model as a suitable solution was developed - both adaptive and non-adaptive. Adaptive learning is an interactive experience which leverages technology and provides a responsive teacher to the student. The advantages over non-adaptive methods are numerous and mentioned here. A review of these showed their superiority also in terms of quality over the existing methods. Learning styles are the prominent points of discussion and form the basis for developing frameworks or models. This research has implications on the quality of learning capability of the students and also on the quality of delivery of teaching. Infrastructural limitations in schools are possible but can be overcome through smartphones / other technologies. For future research, it would be worthwhile to compare the adaptive learning tools with non-adaptive learning tools using a quantitative methodology.

The purpose of this article is to analyze the socio-psychological impact of the pandemic and the introduced system of restrictive measures on traumatizing the social health of the population. Among the restrictive measures are considered: self-isolation; requirements for compliance with sanitary and epidemiological rules, which entailed certain forms of social stratification; social distancing requirements; transfer to a remote mode of operation. The authors conclude that the pandemic has seriously damaged the social health of many sections of the Russian population, exacerbating their inequality.

The article presents an attempt at conceptual assembly on a platform of systemic ideas about modern globalization and observed global dynamics. The relevance of this article lies in ideas and approaches arising from the increasing formation of the "third wave" of globalization and state formation and the mechanisms of global and national-state regulation and management relevant to them.

The article discusses the existing methods of assessment the efficiency of the health system, taking into account the economic resources spent to achieve a socio-economic effect. There have been analyzed the regulatory and legal documents regulating the assessment of activities in the field of healthcare at various levels, and identifies approaches to analyzing the effectiveness of financial costs for the development of healthcare

People with a high level of financial literacy tend to have better financial management skills to realize their financial well-being through effective financial decisions including investing according to their risk profile. The banking industry is an industry that has the highest inclusive level selected because it can represent financial literacy conditions. On the other hand, the gap between financial inclusion and financial literacy leads to a large number of investment (illegal) cases and complaints to regulators. The purpose of this research is to find out the level of financial literacy and type of risk profile, factors that affect it with bank employees in Bandung as research objects. The sampling technique used is a non-probability sampling technique that is purposive sampling with a total of 408 respondents. Data collection is through online questionnaires. There are three sections questionnaire, demographic factors, financial literacy, and risk profile. The data processing techniques used are descriptive statistical analysis and multiple regressions. The results showed that bank employees in Bandung had financial literacy indexes categorized as “medium” or “sufficient” (66.7%) with a risk profile index of “moderate” type (60%). Demographic factors that affect financial literacy are age, education level, and organizational position. While the factor that affects the risk profile is age and gender. Research has also revealed a strong correlation between financial literacy and risk profile.

The objective of the research is to develop a model to measure emergent leadership among employees in Indonesia. In doing so, this study first developed a theoretical model by identifying the emergent leadership constructs from the literature and identifying the criteria measurement of these constructs from the literature and thirdly was to validate the theoretical model to measure emergent leadership in Indonesia. The theoretical model consists of 6 emergent leadership constructs measured by a total of 60 measuring criteria. The empirical process of the validation employed data collected from 350 respondents who were working with the team working in Jakarta, Banten, and West Java. The validation aimed to validate the variables that were used to measure each of the constructs by determining statistically that the sample number is adequate; using the Keiser-Meier-Olkin and Bartlett’s test to ensure the applicability of the data for multivariate statistical analysis; to validate the measuring criteria as relevant to emergent leadership and to determine the reliability of each of the emergent leadership constructs to the model. The result showed that emergent leadership can be measured by the following indicators: dominant, friendly, egocentric, intelligence, creativity, open mind, experiences, caring, positive vibes, discipline, good planner, conscientiousness, team player, communicative, and performance management for knowledge-skills-attitude. Furthermore, the results of this study found that the variable of the construct performance management from the previous research was in the third dominant value.

This study aims to determine the effect of (1) Taxation Understanding on the Compliance of Personal MSME Taxpayers, (2) Taxpayers Perception Regarding Application of Amendment to PP No.46 of 2013 become PP No.23 of 2018 on the Compliance of Personal MSME Taxpayers, (3) Taxation Understanding on Tax Sanctions, (4) Taxpayers Perception about the Implementation of Amendment to PP No.46 of 2013 become PP No.23 of 2018 on Tax Sanctions, and (5) Tax Sanctions on Compliance of Personal MSME Taxpayers in Pekanbaru. The data was analyzed using Structural Equation Model (SEM). The results of this study indicate taxation understanding and taxpayer perceptions about the application of the amendment to PP No. 46 of 2013 become PP No. 23 of 2018 does not significantly affect Personal MSME Taxpayers. Taxation understanding and taxpayer perceptions about the application of the amendment to PP No. 46 of 2013 become PP No. 23 of 2018 has a significant effect on tax sanctions. Taxation sanctions significantly influence individual Personal MSME Taxpayers.

With the discovery of the Pre-Salt reserves, exploration of oil and gas is being strongly extended in Brazil, contributing to the recent increase of the demand for drilling capabilities. This paper discusses the impact of this oil discovery by assessing the relationship among the growth of proven reserves, the financial position of firms, and patent applications in the Brazilian upstream oil and gas industry. We provide empirical evidence indicating that firms with a lower financial performance prior to the pre-salt discovery were more aggressive in increasing the number of patent filings addressing technologies of the upstream oil and gas domain.

The aim of this paper is to contribute to knowledge about the expansion of eCommerce (eCom) operations by small and medium-sized enterprises (SMEs) to global markets. We investigate the literature on eCom and reflect on our experiences working with several Finnish eCom companies and consulting firms to boost their global sales. In addition, one important goal of our study was to acquire knowledge and boost participants' learning of fast growing digital business models. Our findings show that digital disruption and digitalization in general are driving forces behind eCom growth. The study's conclusions underline the importance of targeted marketing activities, knowledge sharing, and capability building for global eCom operations.

Opportunity identification is a continuous process in ecosystems. However, ambiguities and challenges associated with knowledge exploration and exploitation can retard opportunity recognition processes. This in turn may culminate in excessive expenditure of resources or loss of latent opportunities. The present study adopts an analytical approach and proposes a methodological roadmap that utilizes scientometric and text mining techniques. The roadmap uses data from Web of Science as input, and generates insights that support decision-making about resource saving, strategic planning, investment, and policymaking. Our roadmap extends methods used in studying ecosystems by combining existing and novel techniques in data analytics. Using Python and VOSViewer, we show an exemplary application of the new roadmap, framed in the context of the Nordic countries’ renewable energy ecosystem

Drone imaging has been shown to have increasing value in monitoring and analysing different kinds of processes related to agriculture and forestry. In long-term monitoring and observation tasks, huge amounts of image data are produced and stored. Environmental drone image datasets may have value beyond the studies that produced the data. A collection of image datasets from multiple data producers can, for example, provide more diverse training input for a machine learning model for vegetation classification, compared with a single dataset limited in time and location. To ensure reproducible research, research data such as image datasets should be published in usable and undegraded form, with sufficient metadata. Timely storage in a stable research data repository is recommended, to avoid loss of data. This work presents research datasets of 2020 drone images acquired from agricultural and forestry research sites of Häme University of Applied Sciences, and from Hämeenlinna urban areas. Those images that do not contain personal data are made freely available under a Creative Commons Attribution license. For images containing personal data, such as images of private homes, privacy-preserving forms of data sharing may be possible in the future. publishedVersion