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The outbreak of COVID-19 unleashed a severe crisis in society. The suddenness and speed with which the disease spread into a global pandemic makes it an outstanding case for showing how bureaucracy acts in response to a crisis marked by uncertainty and urgency. This article focuses on the role played by the central government bureaucracy in preparing and enacting the Danish government’s response to the COVID-19 crisis. It is based on full access to internal government files related to crisis management during the winter and spring of 2020. These files include memos, e-mails, decision notes, and draft decisions from key civil servants. The article demonstrates the strength of the theory of bounded rationality when it comes to analyzing the interaction between top civil servants and political executives. Moreover, it shows how administrative and political executives can mold a governmental organization to overcome the inertia inherent in bureaucratic organization and procedures. [ABSTRACT FROM AUTHOR]

Danish parliamentarism has developed practices that balance the strong executive position of ministers against the parliamentary constraints created by minority government. In this way ministers have been able to strengthen the incentives for civil servants to deliver the services they demand. Parliament on its side has marked the constraints within which the incumbent government can use the civil service for its political purposes. By implication Denmark has upheld a pure merit civil service that is ready to serve political executives, even if this implies its involvement in procedures and dealings considered as belonging to the game of politics in certain civil service systems. [ABSTRACT FROM AUTHOR]