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Graduate teachers in Australia are expected to engage with their peers to expand their professional learning. Learning to use protocols--or structured professional conversations--provides pre-service teachers with opportunities to achieve this expectation. In this paper we explain how pre-service teachers during an extended practicum used protocols to participate in synchronous online discussions using the Blackboard Collaborate learning platform. The pre-service teachers were surveyed about aspects of the protocols and the platform on which the interactions occurred. Protocols appear to be well-suited to assisting synchronous discussions using Web 2 technologies as they ensure everyone has equal time to discuss, present and receive feedback about their work in respectful and efficient ways. This preliminary research provides opportunities for further investigation of pedagogical approaches to use with pre-service teachers when they are required to utilise online platforms when they are away from the university for extended periods of time. (Contains 2 tables.)

There is an inherent expectation that educators will work towards continuously improving their practice and quality of teaching. Underpinning this expectation is an assumption that educators also engage in the process of reflection. In this article, we begin by outlining the current tensions in the field of education that relate to managerialist concerns of the measurement and monitoring of quality teaching and effectiveness. We then contextualise our particular circumstances and provide an account of a collaborative action research project we initiated to examine our team-teaching practices in a graduate entry pre-service teacher education programme. In the project, we initially focused on how we might provide for pre-service teachers' learning while they were undertaking an internship in the final semester of their programme. Factors that required consideration included the use of face-to-face and synchronous online forms of interaction. Having experienced the powerful influence of using protocols to structure professional learning conversations with the pre-service teachers with whom we were working, we also decided to extend the conversations we were having with each other to conversations with our colleagues. Taken together, the action research framework and the processes afforded by protocols provided a structured approach for our inquiry. Conversing with the pre-service teachers involved in the programme, with each other and with our peers at a faculty-level seminar and an international conference were the main sources of data gathered during the research project. The collegial conversations that occurred when using protocols also provided a way to move to the level of critical reflection. Rather than discuss the outcomes of our project in the remainder of the article, we elected to scrutinise and theorise the significant elements that were germane to our project--the three Cs: collegiality, conversation and critical reflection. We conclude by realising that to learn about ourselves as teachers and as learners, we need to move beyond routine and technical aspects of reflection, to a level that is critical and transformative, and that this can be achieved through the use of protocols in purposeful and collaborative conversations with others.