175 results on '"Customer relationship management -- Methods"'
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2. Getting Cases as a Small Law Firm in a Market Dominated by Big Law.
3. Early Access to NPS(r) Outer Loop, an End-to-End Method to Manage Customer Experience Enhancement Opportunities, is Launched by Qualtrics and Bain & Company
4. Sales Tip: How to use customer relationship marketing to your benefit
5. The squeaky wheel gets the grease--an empirical analysis of customer voice and firm intervention on Twitter
6. Marketing optimization in retail banking
7. Modeling motivations and perceptions of Portuguese tourists
8. Using 'social prospecting' to grow customer relationships: bank marketers can strengthen customer relationships and expand cross-selling by borrowing a technique widely used by financial advisers: sponsoring customer appreciation and referral events
9. Packing it in: form and function both come into play when packaging snack food and bakery products. Now, more than ever, manufacturers are finding ways to reinvent their packaging for multiple purposes beyond just advertising the product within
10. Driving traffic: Chain Leader's primary restaurant-chain operators which methods they use to keep customers coming and which methods really work
11. Attention editors and reporters! Better media relations: if you want positive coverage of your bank in the local news media, you first need to do your homework and cultivate relationships with key personnel at each newspaper and broadcast station. In other words, treat them the way you would any important customer
12. More tough times advice
13. A rep success story: from lemons to lemonade
14. Run, don't walk away
15. 5 ways to raise your transaction size: plus tips for increasing your customer counts
16. Rewards: hotels get the point
17. Qualify or die: why failing to do so can kill the sale
18. Is firm trust essential in a trusted environment? How trust in the business context influences customers
19. Sales force: how chains can upsell customers without turning them off
20. The best advertising money can buy
21. Relationship quality of an establishment and perceived value of a purchase
22. Customer relationship management of the information education services industry in Taiwan: attributes, benefits and relationship
23. Connecting with the customer: IT provides new tools in the battle for consumer satisfaction
24. Impersonalisation of electronic money: implications of bank marketing
25. Managing and implementing simultaneous transaction and relationship marketing
26. The profit pursuit: but there are a lot of conflicting approaches for doing this. Which works best? We asked three 'profit prophets' for their perspectives on this and related issues. To identify customer segments that offer good returns, marketers have to measure profitability
27. CRM in action: how it can work for you
28. The death of the sales manager: The evolution of sales and sales management. (Publisher's Outlook)
29. Strained relationship. (Cover Story)
30. Movie theaters' suicide-by-advertising with income from abusing customers
31. Seven steps to win over the 'value shopper': 'we are becoming a nation of hagglers.'--heard on a recent news analysis
32. Party station
33. Filling vacant sites using 5 P's of marketing
34. Competition, CRM, focus groups
35. Free and open access: key to building and maintaining client relationships.
36. A dozen ways to present premium lenses and add-ons: techniques your opticians use to please and retain patients
37. The joy of luxe. (Milestones)
38. Ten tips to winning at consumer centricity: for retailers and manufacturers
39. Put Your Customers' Questions To Work. (Feature)
40. Anonymous writes: it's time to stop the abuse
41. Make change meaningful not fanciful
42. The new breed of marketer
43. Forget The Shoes & The Blues; Start Planning Now
44. Automotive brands need to focus on their CRM strategy
45. Putting Your Customer Loyalty Strategy into Reverse
46. ON DISPLAY
47. Don't Do It! 3 Things Consumers Don't Want from Your Loyalty Program
48. The catalog's evolution
49. Go psychographic on your customers
50. The Lessons of 'Losing It'
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