1. A qualitative study of physician perspectives on adaptation to electronic health records
- Author
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Cynthia J. Sieck, Nicole Pearl, Tiffani J. Bright, and Po-Yin Yen
- Subjects
Male ,020205 medical informatics ,Health information technology ,health care facilities, manpower, and services ,Health Informatics ,Mindset ,02 engineering and technology ,Health records ,lcsh:Computer applications to medicine. Medical informatics ,Health informatics ,Interviews as Topic ,03 medical and health sciences ,0302 clinical medicine ,Phone ,Physicians ,health services administration ,0202 electrical engineering, electronic engineering, information engineering ,Humans ,Electronic health records ,030212 general & internal medicine ,Adaptation ,Adaptation (computer science) ,Qualitative Research ,health care economics and organizations ,Medical education ,business.industry ,Attitude to Computers ,Health Policy ,Computer Science Applications ,3. Good health ,lcsh:R858-859.7 ,Female ,Psychology ,business ,Healthcare system ,Qualitative research ,Research Article - Abstract
Background Electronic Health Records (EHRs) have the potential to improve many aspects of care and their use has increased in the last decade. Because of this, acceptance and adoption of EHRs is less of a concern than adaptation to use. To understand this issue more deeply, we conducted a qualitative study of physician perspectives on EHR use to identify factors that facilitate adaptation. Methods We conducted semi-structured interviews with 9 physicians across a range of inpatient disciplines at a large Academic Medical Center. Interviews were conducted by phone, lasting approximately 30 min, and were transcribed verbatim for analysis. We utilized inductive and deductive methods in our analysis. Results We identified 4 major themes related to EHR adaptation: impact of EHR changes on physicians, how physicians managed these changes, factors that facilitated adaptation to using the EHR and adapting to using the EHR in the patient encounter. Within these themes, physicians felt that a positive mindset toward change, providing upgrade training that was tailored to their role, and the opportunity to learn from colleagues were important facilitators of adaptation. Conclusions As EHR use moves beyond implementation, physicians continue to be required to adapt to the technology and to its frequent changes. Our study provides actionable findings that allow healthcare systems to focus on factors that facilitate the adaptation process for physicians.
- Published
- 2020