Search

Criminal intelligence analysts of today are confronted with a veritable explosion in data volume. They are constantly required to make sense of these data and consequently to make appropriate decisions. To effectively manage the complexity of information and to avoid to be overwhelmed by it, humans unconsciously apply heuristics. These heuristics, although generally useful, can lead to systematic errors in judgment, so-called cognitive biases. Research in the area of information visualisation has shown a positive effect of visualisations on the sense-making process by supporting humans in their understanding and interpreting of large data sets. This paper gives an overview of the current research in the following two areas (1) cognitive biases with its mitigation strategies and (2) information visualisation. This paper also demonstrates that more research is necessary to link these both research areas together by investigating the effect of visualisations on cognitive biases during the sense-making process. [ABSTRACT FROM AUTHOR]