1. COVID-19 Fear, Health Behaviors, and Subjective Health Status of Call Center Workers.
- Author
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Kim HR and Yang HM
- Subjects
- Cross-Sectional Studies, Diagnostic Self Evaluation, Fear, Health Behavior, Humans, COVID-19 epidemiology, Call Centers
- Abstract
Background: Fear may be critical in explaining individual and social behaviors. This study investigates the association between COVID-19 fear and health behavior and subjective health status changes of call center workers in the COVID-19 era., Methods: This cross-sectional study uses an online survey with 339 call center workers. We measured COVID-19 fear, health behaviors, and subjective health, and analyzed with the Macnemar or paired t -test, ANOVA or χ
2 test, Scheffe's test, and multiple linear regression., Results: COVID-19 fear was associated with poor stress management, shorter sleep hours, and binge eating. Moreover, COVID-19 fear and time pressure at work were negatively associated with subjective health status., Conclusion: Strengthening the support system for call center workers to manage the COVID-19 fear might be essential. Moreover, there is a need to improve dense environments and reduce time pressure by ensuring adequate rest time and increasing physical activity.- Published
- 2022
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