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1. The Frequent-Flier Dilemna: Should the Employer or the Employee Be the Beneficiary of These Programs?.

Author

Lansing, Paul and Goldman, Neal P.

Subjects
BUSINESS ethics, FREQUENT flyer programs, CUSTOMER loyalty programs, PROPERTY rights, ETHICS research, EMPLOYEE attitudes, INDUSTRIAL management ethics, ETHICAL decision making, LABOR incentives, FREQUENT traveler programs
Abstract

In the following discussion, we address the ethical dilemma of who should benefit from the many frequent-flier programs used by airlines. The issue of central concern involves whether the employer or employee are acting unethically when either of them choose to be the beneficiary from frequent-flier programs. Once this issue is decided, we then determine if the benefits outweigh the costs for the employer that either keeps the miles or, decides to let their employees enjoy them. [ABSTRACT FROM AUTHOR]

Published
1996
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