Author: "Seiders, Kathleen" / Topic: customers - Searchworks@Jio Institute Digital Library Search Results

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Your search keyword '"Seiders, Kathleen"' showing total 4 results

Start Over Author "Seiders, Kathleen" Topic customers

4 results on '"Seiders, Kathleen"'

1. Service Fairness: What It Is and Why It Matters

Author: Seiders, Kathleen and Berry, Leonard L.
Published: 1998

2. Enough Is Enough! The Fine Line in Executing Multichannel Relational Communication

Author: Godfrey, Andrea, Seiders, Kathleen, and Voss, Glenn B.
Published: 2011
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3. How Complementarity and Substitution Alter the Customer Satisfaction—Repurchase Link

Author: Voss, Glenn B., Godfrey, Andrea, and Seiders, Kathleen
Published: 2010
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4. Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context

Author: Seiders, Kathleen, Voss, Glenn B., Grewal, Dhruv, and Godfrey, Andrea L.
Published: 2005

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