Search

In recent times, we have encountered new situations that have imposed restrictions on our ability to visit public places. These changes have affected various aspects of our lives, including limited access to supermarkets, vegetable shops, and other essential establishments. As a response to these circumstances, we have developed a continuous review retrial queueing–inventory system featuring a single server and controlled customer arrivals. In our system, customers arriving to procure a single item follow a Markovian Arrival Process, while the service time for each customer is modeled by an exponential distribution. Inventories are replenished according to the (s , Q) reordering policy with exponentially distributed lead times. The system controls arrival in the waiting space with setup time. The customers who arrive at a not allowed situation decide to enter an orbit of infinite size with predefined probability. Orbiting customers make retrials to claim a place in the waiting space, and their inter-retrial times are exponentially distributed. The server may experience essential interruption (emergency situation) which arrives according to Poisson process. Then, the server goes for an emergency vacation of a random time which is exponentially distributed. In the steady-state case, the joint probability of the number of customers in orbit and the inventory level has been found, and the Matrix Geometric Method has been used to find the steady-state probability vector. In numerical calculations, the convexity of the system and the impact of F-policy and emergency vacation in the system are discussed. [ABSTRACT FROM AUTHOR]

This paper deals with an integrated and interconnected stochastic queuing-inventory system with a fresh item, a returned item, and a refurbished item. This system provides a multi-type service facility to an arriving multi-class customer through a dedicated channel. It sells fresh and refurbished items, buys used items from customers, refurbishes the used items for resale, and provides a repair service for defective items. The assumption of purchasing a used item from the customer and allowing them to buy a fresh item is a new idea in stochastic queuing-inventory modeling. To do so, this system has four parallel queues to receive four classes of customers and five dedicated servers to provide a multi-type service facility. Customers are classified according to the type of service they require. Each class of arrival follows an independent Poisson process. The service time of each dedicated server is assumed to be exponentially distributed and independent. This system assumes an instantaneous ordering policy for the replenishment of a fresh item. In the long run of this considered system, the joint probability distribution of the seven-dimensional stochastic process, significant system performance measures, and the optimum total cost are to be derived using the Neuts matrix geometric technique. The main objective of the system was to increase the occurrence of all kinds of customers by providing a multi-type service facility in one place. Buying a used item is unavoidable in an emerging society because it helps form a green society. Furthermore, the numerical result shows that the assumption of a system that allows a customer to sell their used item and purchase a new item will increase the number of customers approaching the system. [ABSTRACT FROM AUTHOR]