9 results on '"Silva Susana C."'
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2. How footwear companies can use online CX to WOW customers
3. Using chatbots in e-retailing – how to mitigate perceived risk and enhance the flow experience
4. Do goal orientations really influence performance?
5. Understanding the implementation of retail self-service check-out technologies using necessary condition analysis
6. The hunt for treasures, bargains and individuality in pre-loved luxury
7. The role of social embarrassment, sustainability, familiarity and perception of hygiene in second-hand clothing purchase experience
8. Millennials' attitude toward chatbots: an experimental study in a social relationship perspective
9. Multichannel versus omnichannel: a price-segmented comparison from the fashion industry
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