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• Sensitivity, dependency and adaptation capacity determine social vulnerability • Social vulnerability to changes in surface water supply is evaluated • Low income and low economic activities diversification increase vulnerability • Stronger institutions and higher economic diversification reduce vulnerability • Evaluating social vulnerability is demanding in information quantity and quality The understanding of how socio-ecological systems respond to environmental change is an essential issue in land use planning processes. Vulnerability analyses in the context of socio-ecological systems are a useful tool to this end. The study of social vulnerability seeks to analyze how the characteristics of beneficiaries of ecosystem services and their relation to the ecosystems, determine their sensitivity and their capacity to adapt to changes in the provision of said services. In this paper, we evaluate the social vulnerability of rural communities in the face of changes in the levels of the provision of surface water in the Riogrande basin, which is located in the Northern Andes in Colombia. Social vulnerability is evaluated based on two components. First, the initial, inherent vulnerability, which depends on parameters such as current level and the change in the level of benefits, types of needs met by the ecosystem service analyzed, and the capacity for substitution. The second component is the final, inherent vulnerability that considers the beneficiary's adaptive capacity determined by individual and institutional characteristics. The information was collected through semi-structured interviews and site-level surveys, as well as the use of available existing data for the area of study. The results show that beneficiaries of the ecosystem service which was analyzed have a low vulnerability to changes in the levels of water supply given their high substitution capacities and medium-high adaptive capacity. [ABSTRACT FROM AUTHOR]