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Kansei Engineering (KE) is a product design method that aims to develop products to meet users' emotional preferences. However, traditional KE faces the problem that the acquisition of Kansei factors does not represent the real consumers demands based on manual and reports, and using traditional methods to calculate relationship between Kansei factors and specific design elements, which can lead to the omission of key information. To address these problems, this study adopts text mining and backward propagation neural networks (BPNN) to propose a product form design method from a multi-objective optimization perspective. Firstly, Term Frequency-Inverse Document Frequency (TF-IDF) and WordNet are used to extract key user Kansei requirements from online review texts to obtain more accurate Kansei knowledge. Secondly, the BPNN is used to establish the non-linear relationship between product Kansei factors and specific design elements, and a preference mapping prediction model is constructed. Finally, BPNN is transformed into an iterative prediction value of non-dominated sorting genetic algorithm-II (NSGA-II), and the model is solved through multi-objective evolutionary algorithm (MOEA) to obtain the Pareto optimal solution set that satisfies the user's multiple emotional needs, and the fuzzy Delphi method is used to obtain the best product form design scheme that meets the user's multiple emotional images. Using the example of electric bicycle form design could show that this proposed method can effectively complete multi-objective product solutions innovation design. [ABSTRACT FROM AUTHOR]

When users choose a product, they consider the emotional experience triggered by the product form. In view of the fact that traditional kansei engineering can not effectively reflect the complex and changeable psychological factors of users, and it has not explored the complex relationship between customer satisfaction and perceptual demand characteristics. To address this problem, some uncertainty techniques including rough sets and fuzzy sets are applied to capture more accurate emotion knowledge. Therefore, this research proposes an integrated evaluation gird method (EGM), rough set theory (RST), continuous fuzzy kano model (CFKM), fuzzy weighted association rule mining method to extract the significant relationship between user needs and product morphological features. The EGM is applied to analyze the attractive factor of morphological characteristics of the product, and then the demand items with the highest satisfaction are analyzed through CFKM. The semantic difference method is combined to construct a decision table, and through attribute reduction and importance calculation to obtain the weight of the core product design items. In order to explore the non-linear relationship between design elements and kansei images, the fuzzy weighted association rule mining method was applied to obtain the set of frequent fuzzy weighted association rules based on evidence theory's reliability indices of minimum support and confidence so as to realize user demand-driven product design. Taking the design of electric bicycle as an example, the experiment results show that the proposed method can help companies or designers develop products to generate good solutions for customer need. [ABSTRACT FROM AUTHOR]