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PURPOSE Harassment and abuse in the workplace of family physicians has been associated with higher levels of stress, increased consumption of alcohol, and higher risk for developing mental health problems. Few studies have examined issues contributing to abusive encounters in the workplace of family physicians. METHODS For the overall study we used a mixed methods design, which included a cross-sectional survey of a randomly selected sample of active family physicians from the database of the College of Family Physicians of Canada and telephone interviews with those who reported experiencing work related harassment and abuse in the last year. The data presented here arise from the qualitative interviews of the study, which were analyzed thematically. RESULTS The interview arm of the study included 23 female and 14 male participants. The major themes that emerged from the study were (1) modeling of abusive behaviors, (2) status hierarchy among various medical disciplines, (3) shortage of physicians, and (4) lack of transparent policies and follow-up procedures after abusive encounters. The results are discussed using the broken window theory. CONCLUSION Many family physicians experience harassing and abusive encounters during their training or in the workplace. The current medical culture appears to contribute to harassment and abuse in the workplace of family physicians in Canada. We described the components that intentionally or unintentionally facilitate abusive behavior in the medical culture.

To examine the career prevalence of abusive encounters for family physicians in Canada.A 7-page cross-sectional mailed survey in English and French.Canada.A total of 3802 randomly selected practising family physicians who were members of the College of Family Physicians of Canada.Demographic characteristics of survey participants, career prevalence of abusive encounters, and perpetrators of abuse.Twenty percent (20.4%) of the surveys (n = 774) were returned. Of the respondents, 44% were men and 56% were women. Most were in private practice in urban settings. The average number of years in practice was 15. The career prevalence of abusive encounters was divided into "minor," "major," and "severe" incidents. Of all the respondents, 98% had experienced at least 1 incident of minor abuse, 75% had experienced at least 1 incident of major abuse, and 39% had experienced at least 1 incident of severe abuse. Using chi(2) analysis, a number of demographic variables were found to be significantly associated with abuse including the physician's race and sex. Patients were the most common perpetrators of abuse. Ninety percent of family physicians surveyed reported that they had been abused by patients, while 70% reported that they had been abused by family members of patients.Approximately 2 in 5 family physicians surveyed were subjected to a considerable amount of severe abuse during practice. Abuse in the office setting might have grave consequences for the health and well-being of the victimized physicians and might hinder service retention where the risk of abuse is greatest.

The development of a pan-Canadian network of primary care research networks for studying issues in primary care has been the vision of Canadian primary care researchers for many years. With the opportunity for funding from the Public Health Agency of Canada and the support of the College of Family Physicians of Canada, we have planned and developed a project to assess the feasibility of a network of networks of family medicine practices that exclusively use electronic medical records. The Canadian Primary Care Sentinel Surveillance Network will collect longitudinal data from practices across Canada to assess the primary care epidemiology and management of 5 chronic diseases: hypertension, diabetes, depression, chronic obstructive lung disease, and osteoarthritis. This article reports on the 7-month first phase of the feasibility project of 7 regional networks in Canada to develop a business plan, including governance, mission, and vision; develop memorandum of agreements with the regional networks and their respective universities; develop and obtain approval of research ethics board applications; develop methods for data extraction, a Canadian Primary Care Sentinel Surveillance Network database, and initial assessment of the types of data that can be extracted; and recruitment of 10 practices at each network that use electronic medical records. The project will continue in phase 2 of the feasibility testing until April 2010.

OBJECTIVE: To determine practices and perceptions of family physicians regarding lifestyle interventions to prevent and manage type 2 diabetes (T2D). DESIGN: Confidential mailed survey. SETTING: Canadian family practices. PARTICIPANTS: Random, stratified sample of 1499 respondents to the 2001 National Family Physician Workforce Survey. MAIN OUTCOME MEASURES: Physicians' self-reported practice patterns and perceptions of lifestyle counseling for patients at risk for, and diagnosed with, T2D. RESULTS: Response rate was 53% (749/1410). Respondents frequently asked patients at risk for, or diagnosed with, T2D about physical activity and weight loss, but far fewer provided written advice, particularly about physical activity. Respondents thought counseling with such interventions as generic patient handouts was preferable to more intensive lifestyle management strategies, such as appointments to provide stage-matched counseling on physical activity. Most respondents thought family physicians should perform lifestyle interventions but realized they are confounded by such barriers as patients' lack of interest and limited referral resources. CONCLUSION: Family physicians keen to implement lifestyle interventions for T2D are hampered by barriers and use of ineffective strategies.