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Workers from a variety of industries rapidly shifted to remote work at the onset of the COVID-19 pandemic. While existing work has examined the impact of this shift on office workers, little work has examined how shifting from in-person to online work affected workers in the informal labor sector. We examine the impact of shifting from in-person to online-only work on a particularly marginalized group of workers: sex workers. Through 34 qualitative interviews with sex workers from seven countries in the Global North, we examine how a shift to online-only sex work impacted: (1) working conditions, (2) risks and protective behaviors, and (3) labor rewards. We find that online work offers benefits to sex workers' financial and physical well-being. However, online-only work introduces new and greater digital and mental health risks as a result of the need to be publicly visible on more platforms and to share more explicit content. From our findings we propose design and platform governance suggestions for digital sex workers and for informal workers more broadly, particularly those who create and sell digital content.

Captions provide language learners with a scaffold for comprehension and vocabulary acquisition. Past work has proposed several enhancements such as keyword highlights for increased learning gains. However, little is known about learners' experience with enhanced captions, although this is critical for adoption in everyday life. We conducted a survey and focus group to elicit learner preferences and requirements and implemented a processing pipeline for enhanced captions with keyword highlights, time-synchronized keyword highlights, and keyword captions. A subsequent online study (n = 49) showed that time-synchronized keyword highlights were the preferred design for learning but were perceived as too distracting to replace standard captions in everyday viewing scenarios. We conclude that keyword highlights and time-synchronization are suitable for integrating learning into an entertaining everyday-life activity, but the design should be optimized to provide a more seamless experience.

Although the prevention of AI vulnerabilities is critical to preserve the safety and privacy of users and businesses, educational tools for robust AI are still underdeveloped worldwide. We present the design, implementation, and assessment of Maestro. Maestro is an effective open-source game-based platform that contributes to the advancement of robust AI education. Maestro provides goal-based scenarios where college students are exposed to challenging life-inspired assignments in a competitive programming environment. We assessed Maestro's influence on students' engagement, motivation, and learning success in robust AI. This work also provides insights into the design features of online learning tools that promote active learning opportunities in the robust AI domain. We analyzed the reflection responses (measured with Likert scales) of 147 undergraduate students using Maestro in two quarterly college courses in AI. According to the results, students who felt the acquisition of new skills in robust AI tended to appreciate highly Maestro and scored highly on material consolidation, curiosity, and mastery in robust AI. Moreover, the leaderboard, our key gamification element in Maestro, has effectively contributed to students' engagement and learning. Results also indicate that Maestro can be effectively adapted to any course length and depth without losing its educational quality., 9 pages, 6 figures, published at the Thirteenth Symposium on Educational Advances in Artificial Intelligence (EAAI-23) in the Association for the Advancement of Artificial Intelligence Conference (AAAI), 2023

Infographics are an aesthetic visual representation of information following specific design principles of human perception. Designing infographics can be a tedious process for non-experts and time-consuming, even for professional designers. With the help of designers, we propose a semi-automated infographic framework for general structured and flow-based infographic design generation. For novice designers, our framework automatically creates and ranks infographic designs for a user-provided text with no requirement for design input. However, expert designers can still provide custom design inputs to customize the infographics. We will also contribute an individual visual group (VG) designs dataset (in SVG), along with a 1k complete infographic image dataset with segmented VGs in this work. Evaluation results confirm that by using our framework, designers from all expertise levels can generate generic infographic designs faster than existing methods while maintaining the same quality as hand-designed infographics templates., Comment: Preprint of the EUROVIS 22 accepted paper. arXiv admin note: substantial text overlap with arXiv:2108.11914

Little research has explored how information engagement (IE), the degree to which individuals interact with and use information in a manner that manifests cognitively, behaviorally, and affectively. This study explored the impact of phrasing, specifically word choice, on IE and decision making. Synthesizing two theoretical models, User Engagement Theory UET and Information Behavior Theory IBT, a theoretical framework illustrating the impact of and relationships among the three IE dimensions of perception, participation, and perseverance was developed and hypotheses generated. The framework was empirically validated in a large-scale user study measuring how word choice impacts the dimensions of IE. The findings provide evidence that IE differs from other forms of engagement in that it is driven and fostered by the expression of the information itself, regardless of the information system used to view, interact with, and use the information. The findings suggest that phrasing can have a significant effect on the interpretation of and interaction with digital information, indicating the importance of expression of information, in particular word choice, on decision making and IE. The research contributes to the literature by identifying methods for assessment and improvement of IE and decision making with digital text.

Schools are among the primary avenues for public healthcare interventions. With resource limitations posing challenges to the routine conduct of health and wellness checks in Philippine public schools, the deployment of a chatbot-assisted health monitoring system may provide an alternative method. However, deriving insights from raw conversations is not straightforward due to the expressiveness of natural language that causes variances in the input. In this paper, we present a process for transforming unstructured dialogues into a structured schema. The process comprises four stages: (i) processing the dialogues through entity extraction and data aggregation, (ii) storing them as NoSQL documents on the cloud, (iii) transforming them into a star schema for online analytical processing and building an extract-transform-load workflow, and (iv) creating a web-based dashboard for visualizing summarized data and reports. Performance evaluation of this dashboard showed that increasing the number of stored dialogues by a factor of 100,000 increased the loading time for the display of roll-up, drill-down, and filter results by around only one second., Accepted for paper presentation at the 23rd Philippine Computing Science Congress (PCSC 2023), held in Cebu, Philippines

Social media and user-generated content (UGC) have become increasingly important features of journalistic work in a number of different ways. However, the growth of misinformation means that news organisations have had devote more and more resources to determining its veracity and to publishing corrections if it is found to be misleading. In this work, we present the results of interviews with eight members of fact-checking teams from two organisations. Team members described their fact-checking processes and the challenges they currently face in completing a fact-check in a robust and timely way. The former reveals, inter alia, significant differences in fact-checking practices and the role played by collaboration between team members. We conclude with a discussion of the implications for the development and application of computational tools, including where computational tool support is currently lacking and the importance of being able to accommodate different fact-checking practices., 11 pages. International AAAI Conference on Web and Social Media, Mediate 2023: News Media and Computational Journalism Workshop

Explainable AI (XAI) has established itself as an important component of AI-driven interactive systems. With Augmented Reality (AR) becoming more integrated in daily lives, the role of XAI also becomes essential in AR because end-users will frequently interact with intelligent services. However, it is unclear how to design effective XAI experiences for AR. We propose XAIR, a design framework that addresses "when", "what", and "how" to provide explanations of AI output in AR. The framework was based on a multi-disciplinary literature review of XAI and HCI research, a large-scale survey probing 500+ end-users' preferences for AR-based explanations, and three workshops with 12 experts collecting their insights about XAI design in AR. XAIR's utility and effectiveness was verified via a study with 10 designers and another study with 12 end-users. XAIR can provide guidelines for designers, inspiring them to identify new design opportunities and achieve effective XAI designs in AR., Comment: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

Enabling gaze interaction in real-time on handheld mobile devices has attracted significant attention in recent years. An increasing number of research projects have focused on sophisticated appearance-based deep learning models to enhance the precision of gaze estimation on smartphones. This inspires important research questions, including how the gaze can be used in a real-time application, and what type of gaze interaction methods are preferable under dynamic conditions in terms of both user acceptance and delivering reliable performance. To address these questions, we design four types of gaze scrolling techniques: three explicit technique based on Gaze Gesture, Dwell time, and Pursuit; and one implicit technique based on reading speed to support touch-free, page-scrolling on a reading application. We conduct a 20-participant user study under both sitting and walking settings and our results reveal that Gaze Gesture and Dwell time-based interfaces are more robust while walking and Gaze Gesture has achieved consistently good scores on usability while not causing high cognitive workload., Accepted by ETRA 2023 as Full paper, and as journal paper in Proceedings of the ACM on Human-Computer Interaction

Recent technological advances are enabling HCI researchers to explore interaction possibilities for remote XR collaboration using high-fidelity reconstructions of physical activity spaces. However, creating these reconstructions often lacks user involvement with an overt focus on capturing sensory context that does not necessarily augment an informal social experience. This work seeks to understand social context that can be important for reconstruction to enable XR applications for informal instructional scenarios. Our study involved the evaluation of an XR remote guidance prototype by 8 intergenerational groups of closely related gardeners using reconstructions of personally meaningful spaces in their gardens. Our findings contextualize physical objects and areas with various motivations related to gardening and detail perceptions of XR that might affect the use of reconstructions for remote interaction. We discuss implications for user involvement to create reconstructions that better translate real-world experience, encourage reflection, incorporate privacy considerations, and preserve shared experiences with XR as a medium for informal intergenerational activities., Comment: 26 pages, 5 figures, 4 tables

System-generated user-facing notices, dialogs, and warnings in privacy and security interventions present the opportunity to support users in making informed decisions about identified risks. However, too often, they are bypassed, ignored, and mindlessly clicked through, mainly in connection to the well-studied effect of user fatigue and habituation. The contribution of this position paper is to provide a summarized review of established and emergent design dimensions and principles to limit such risk-prone behavior, and to identify three emergent research and design directions for privacy-enhancing dialogs., 11 pages, 3 figures, Workshop on Privacy Interventions and Education (PIE): Encouraging Privacy Protective Behavioral Change Online, ACM CHI Conference on Human Factors in Computing Systems, 23-28 April 2023, Hamburg, Germany

User trust in Artificial Intelligence (AI) enabled systems has been increasingly recognized and proven as a key element to fostering adoption. It has been suggested that AI-enabled systems must go beyond technical-centric approaches and towards embracing a more human-centric approach, a core principle of the human-computer interaction (HCI) field. This review aims to provide an overview of the user trust definitions, influencing factors, and measurement methods from 23 empirical studies to gather insight for future technical and design strategies, research, and initiatives to calibrate the user-AI relationship. The findings confirm that there is more than one way to define trust. Selecting the most appropriate trust definition to depict user trust in a specific context should be the focus instead of comparing definitions. User trust in AI-enabled systems is found to be influenced by three main themes, namely socio-ethical considerations, technical and design features, and user characteristics. User characteristics dominate the findings, reinforcing the importance of user involvement from development through to monitoring of AI-enabled systems. Different contexts and various characteristics of both the users and the systems are also found to influence user trust, highlighting the importance of selecting and tailoring features of the system according to the targeted user group’s characteristics. Importantly, socio-ethical considerations can pave the way in making sure that the environment where user-AI interactions happen is sufficiently conducive to establish and maintain a trusted relationship. In measuring user trust, surveys are found to be the most common method followed by interviews and focus groups. In conclusion, user trust needs to be addressed directly in every context where AI-enabled systems are being used or discussed. In addition, calibrating the user-AI relationship requires finding the optimal balance that works for not only the user but also the system.

The recent advances of AI technology, particularly in AI-Generated Content (AIGC), have enabled everyone to easily generate beautiful paintings with simple text description. With the stunning quality of AI paintings, it is widely questioned whether there still exists difference between human and AI paintings and whether human artists will be replaced by AI. To answer these questions, we develop a computational framework combining neural latent space and aesthetics features with visual analytics to investigate the difference between human and AI paintings. First, with categorical comparison of human and AI painting collections, we find that AI artworks show distributional difference from human artworks in both latent space and some aesthetic features like strokes and sharpness, while in other aesthetic features like color and composition there is less difference. Second, with individual artist analysis of Picasso, we show human artists' strength in evolving new styles compared to AI. Our findings provide concrete evidence for the existing discrepancies between human and AI paintings and further suggest improvements of AI art with more consideration of aesthetics and human artists' involvement.

While vibration is a well-used output signal in HCI as part of haptic interaction, vibration outside HCI is used in many other modes to support human performance, from rehabilitation to cognition. In this late breaking work, we present preliminary positive results of a novel protocol that informs how vibration might be used to enrich HCI interventions for aspects of both health and intellectual performance. We also present a novel apparatus specifically designed to help HCI researchers explore different vibration amplitudes and frequencies for such applications., 10 pages, 5 figures; pilot study report

Why do explainable AI (XAI) explanations in radiology, despite their promise of transparency, still fail to gain human trust? Current XAI approaches provide justification for predictions, however, these do not meet practitioners' needs. These XAI explanations lack intuitive coverage of the evidentiary basis for a given classification, posing a significant barrier to adoption. We posit that XAI explanations that mirror human processes of reasoning and justification with evidence may be more useful and trustworthy than traditional visual explanations like heat maps. Using a radiology case study, we demonstrate how radiology practitioners get other practitioners to see a diagnostic conclusion's validity. Machine-learned classifications lack this evidentiary grounding and consequently fail to elicit trust and adoption by potential users. Insights from this study may generalize to guiding principles for human-centered explanation design based on human reasoning and justification of evidence., Accepted to 2023 Conference on Computer-Human Interaction (CHI) Human-Centered Explainable AI Workshop, 8 pages

Future astronauts living and working on the Moon will face extreme environmental conditions impeding their operational safety and performance. While it has been suggested that Augmented Reality (AR) Head-Up Displays (HUDs) could potentially help mitigate some of these adversities, the applicability of AR in the unique lunar context remains underexplored. To address this limitation, we have produced an accurate representation of the lunar setting in virtual reality (VR) which then formed our testbed for the exploration of prospective operational scenarios with aerospace experts. Herein we present findings based on qualitative reflections made by the first 6 study participants. AR was found instrumental in several use cases, including the support of navigation and risk awareness. Major design challenges were likewise identified, including the importance of redundancy and contextual appropriateness. Drawing on these findings, we conclude by outlining directions for future research aimed at developing AR-based assistive solutions tailored to the lunar setting., Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI'23)

Classification models learn to generalize the associations between data samples and their target classes. However, researchers have increasingly observed that machine learning practice easily leads to systematic errors in AI applications, a phenomenon referred to as AI blindspots. Such blindspots arise when a model is trained with training samples (e.g., cat/dog classification) where important patterns (e.g., black cats) are missing or periphery/undesirable patterns (e.g., dogs with grass background) are misleading towards a certain class. Even more sophisticated techniques cannot guarantee to capture, reason about, and prevent the spurious associations. In this work, we propose ESCAPE, a visual analytic system that promotes a human-in-the-loop workflow for countering systematic errors. By allowing human users to easily inspect spurious associations, the system facilitates users to spontaneously recognize concepts associated misclassifications and evaluate mitigation strategies that can reduce biased associations. We also propose two statistical approaches, relative concept association to better quantify the associations between a concept and instances, and debias method to mitigate spurious associations. We demonstrate the utility of our proposed ESCAPE system and statistical measures through extensive evaluation including quantitative experiments, usage scenarios, expert interviews, and controlled user experiments.

Recently the field of Human-Robot Interaction gained popularity, due to the wide range of possibilities of how robots can support humans during daily tasks. One form of supportive robots are socially assistive robots which are specifically built for communicating with humans, e.g., as service robots or personal companions. As they understand humans through artificial intelligence, these robots will at some point make wrong assumptions about the humans' current state and give an unexpected response. In human-human conversations, unexpected responses happen frequently. However, it is currently unclear how such robots should act if they understand that the human did not expect their response, or even showing the uncertainty of their response in the first place. For this, we explore the different forms of potential uncertainties during human-robot conversations and how humanoids can, through verbal and non-verbal cues, communicate these uncertainties.

The design of intuitive three-dimensional user interfaces is vital for interaction in virtual reality, allowing to effectively close the loop between a human user and the virtual environment. The utilization of 3D gestural input allows for useful hand interaction with virtual content by directly grasping visible objects, or through invisible gestural commands that are associated with corresponding features in the immersive 3D space. The design of such interfaces remains complex and challenging. In this article, we present a design approach for a three-dimensional user interface using 3D gestural input with the aim to facilitate user interaction within the context of Immersive Analytics. Based on a scenario of exploring time-oriented data in immersive virtual reality using 3D Radar Charts, we implemented a rich set of features that is closely aligned with relevant 3D interaction techniques, data analysis tasks, and aspects of hand posture comfort. We conducted an empirical evaluation (n=12), featuring a series of representative tasks to evaluate the developed user interface design prototype. The results, based on questionnaires, observations, and interviews, indicate good usability and an engaging user experience. We are able to reflect on the implemented hand-based grasping and gestural command techniques, identifying aspects for improvement in regard to hand detection and precision as well as emphasizing a prototype's ability to infer user intent for better prevention of unintentional gestures., 30 pages, 6 figures, 2 tables

The use of head-mounted display technologies for virtual reality experiences is inherently single-user-centred, allowing for the visual immersion of its user in the computer-generated environment. This isolates them from their physical surroundings, effectively preventing external visual information cues, such as the pointing and referral to an artifact by another user. However, such input is important and desired in collaborative scenarios when exploring and analyzing data in virtual environments together with a peer. In this article, we investigate different designs for making spatio-temporal references, i.e., visually highlighting virtual data artifacts, within the context of Collaborative Immersive Analytics. The ability to make references to data is foundational for collaboration, affecting aspects such as awareness, attention, and common ground. Based on three design options, we implemented a variety of approaches to make spatial and temporal references in an immersive virtual reality environment that featured abstract visualization of spatio-temporal data as 3D Radar Charts. We conducted a user study (n=12) to empirically evaluate aspects such as aesthetic appeal, legibility, and general user preference. The results indicate a unified favour for the presented location approach as a spatial reference while revealing trends towards a preference of mixed temporal reference approaches dependent on the task configuration: pointer for elementary, and outline for synoptic references. Based on immersive data visualization complexity as well as task reference configuration, we argue that it can be beneficial to explore multiple reference approaches as collaborative information cues, as opposed to following a rather uniform user interface design., 29 pages, 9 figures, 1 table

Recognizing whispered speech and converting it to normal speech creates many possibilities for speech interaction. Because the sound pressure of whispered speech is significantly lower than that of normal speech, it can be used as a semi-silent speech interaction in public places without being audible to others. Converting whispers to normal speech also improves the speech quality for people with speech or hearing impairments. However, conventional speech conversion techniques do not provide sufficient conversion quality or require speaker-dependent datasets consisting of pairs of whispered and normal speech utterances. To address these problems, we propose WESPER, a zero-shot, real-time whisper-to-normal speech conversion mechanism based on self-supervised learning. WESPER consists of a speech-to-unit (STU) encoder, which generates hidden speech units common to both whispered and normal speech, and a unit-to-speech (UTS) decoder, which reconstructs speech from the encoded speech units. Unlike the existing methods, this conversion is user-independent and does not require a paired dataset for whispered and normal speech. The UTS decoder can reconstruct speech in any target speaker's voice from speech units, and it requires only an unlabeled target speaker's speech data. We confirmed that the quality of the speech converted from a whisper was improved while preserving its natural prosody. Additionally, we confirmed the effectiveness of the proposed approach to perform speech reconstruction for people with speech or hearing disabilities. (project page: http://lab.rekimoto.org/projects/wesper ), ACM CHI 2023 paper

Shannon's Index of Difficulty ($ID$), reputable for quantifying the perceived difficulty of pointing tasks as a logarithmic relationship between movement-amplitude ($A$) and target-width ($W$), is used for modelling the corresponding observed movement-times ($MT_O$) in such tasks in controlled experimental setup. However, real-life pointing tasks are both spatially and temporally uncontrolled, being influenced by factors such as - human aspects, subjective behavior, the context of interaction, the inherent speed-accuracy trade-off where, emphasizing accuracy compromises speed of interaction and vice versa, and so on. Effective target-width ($W_e$) is considered as spatial adjustment for compensating accuracy. However, no significant adjustment exists in the literature for compensating speed in different contexts of interaction in these tasks. As a result, without any temporal adjustment, the true difficulty of an uncontrolled pointing task may be inaccurately quantified using Shannon's ID. To verify this, we propose the ANTASID (A Novel Temporal Adjustment to Shannon's ID) formulation with detailed performance analysis. We hypothesized a temporal adjustment factor ($t$) as a binary logarithm of $MT_O$, compensating for speed due to contextual differences and minimizing the non-linearity between movement-amplitude and target-width. Considering spatial and/or temporal adjustments to ID, we conducted regression analysis using our own and Benchmark datasets in both controlled and uncontrolled scenarios of pointing tasks with a generic mouse.ANTASID formulation showed significantly superior fitness values and throughput in all the scenarios while reducing the standard error. Furthermore, the quantification of ID with ANTASID varied significantly compared to the classical formulations of Shannon's ID, validating the purpose of this study., Comment: 14 pages, 7 figures, 7 tables

Recent research has attempted to identify methods to mitigate cybersickness and examine its aftereffects. In this direction, this paper examines the effects of cybersickness on cognitive, motor, and reading performance in VR. Also, this paper evaluates the mitigating effects of music on cybersickness, as well as the role of gender, and the computing, VR, and gaming experience of the user. This paper reports two studies. In this study, 39 participants performed an assessment four times, once before the rides (baseline), and then once after each ride (3 rides). In each ride either Calming, or Joyful, or No Music was played. During each ride, linear and angular accelerations took place to induce cybersickness in the participants. In each assessment, while immersed in VR, the participants evaluated their cybersickness symptomatology and performed a verbal working memory task, a visuospatial working memory task, and a psychomotor task. While responding to the cybersickness questionnaire (3D UI), eye-tracking was conducted to measure reading time and pupillometry. The results showed that Joyful and Calming music substantially decreased the intensity of nausea-related symptoms. However, only Joyful music significantly decreased the overall cybersickness intensity. Importantly, cybersickness was found to decrease verbal working memory performance and pupil size. Also, it significantly decelerated psychomotor (reaction time) and reading abilities. Higher gaming experience was associated with lower cybersickness. When controlling for gaming experience, there were no significant differences between female and male participants in terms of cybersickness. The outcomes indicated the efficiency of music in mitigating cybersickness, the important role of gaming experience in cybersickness, and the significant effects of cybersickness on pupil size, cognition, psychomotor skills, and reading ability., 11 pages, 7 figures, 2 tables, published in IEEE Transactions on Visualization and Computer Graphics journal

Cybersickness is a drawback of virtual reality (VR), which also affects the cognitive and motor skills of the users. The Simulator Sickness Questionnaire (SSQ), and its variant, the Virtual Reality Sickness Questionnaire (VRSQ) are two tools that measure cybersickness. However, both tools suffer from important limitations, which raises concerns about their suitability. Two versions of the Cybersickness in VR Questionnaire (CSQ-VR), a paper-and-pencil and a 3D-VR version, were developed. Validation and comparison of CSQ-VR against SSQ and VRSQ were performed. Thirty-nine participants were exposed to three rides with linear and angular accelerations in VR. Assessments of cognitive and psychomotor skills were performed at baseline and after each ride. The validity of both versions of CSQ-VR was confirmed. Notably, CSQ-VR demonstrated substantially better internal consistency than both SSQ and VRSQ. Also, CSQ-VR scores had significantly better psychometric properties in detecting a temporary decline in performance due to cybersickness. Pupil size was a significant predictor of cybersickness intensity. In conclusion, the CSQ-VR is a valid assessment of cybersickness, with superior psychometric properties to SSQ and VRSQ. The CSQ-VR enables the assessment of cybersickness during VR exposure, and it benefits from examining pupil size, a biomarker of cybersickness., 19 pages, 8 figures, 8 tables, Open Access, published in Virtual Worlds Journal

Telerobotics has shown promise in helping workers safely manipulate building components on construction sites; however, its primary reliance on visual feedback limits efficiency in situations with stiff contact or poor visibility. Reliable and economical haptic feedback could fill this perception gap and facilitate construction activities. Thus, we designed an audio-based haptic feedback system that measures the vibrations experienced by the robot tools and enables the operator to feel them in real time. Accurate haptic transmission was achieved by optimizing the positions of the system's off-the-shelf accelerometers and voice-coil actuators. A user study was conducted to evaluate how this naturalistic type of vibration feedback affects the operator's performance in telerobotic assembly. Thirty participants used a bimanual teleoperation system to build a structure under three randomly ordered haptic feedback conditions: no vibrations, one-axis vibrations, and three-axis vibrations. The results show that users took advantage of both kinds of haptic feedback after gaining some experience with the task, causing significantly lower vibrations and forces in the second trial. Subjective responses indicate that haptic feedback reduced the perceived task difficulty, task duration, and fatigue. These results demonstrate that providing this type of vibrotactile feedback on teleoperated construction robots would enhance user performance and experience., 10 pages, 7 figures in the main content, submitted to a journal

We have developed a set of Python applications that use large language models to identify and analyze data from social media platforms relevant to a population of interest. Our pipeline begins with using OpenAI's GPT-3 to generate potential keywords for identifying relevant text content from the target population. The keywords are then validated, and the content downloaded and analyzed using GPT-3 embedding and manifold reduction. Corpora are then created to fine-tune GPT-2 models to explore latent information via prompt-based queries. These tools allow researchers and practitioners to gain valuable insights into population subgroups online. Source code at https://github.com/pgfeldman/KeywordExplorer, 6 pages, 4 figures

Manufacturing tools like 3D printers have become accessible to the wider society, making the promise of digital fabrication for everyone seemingly reachable. While the actual manufacturing process is largely automated today, users still require knowledge of complex design applications to produce ready-designed objects and adapt them to their needs or design new objects from scratch. To lower the barrier to the design and customization of personalized 3D models, we explored novice mental models in voice-based 3D modeling by conducting a high-fidelity Wizard of Oz study with 22 participants. We performed a thematic analysis of the collected data to understand how the mental model of novices translates into voice-based 3D modeling. We conclude with design implications for voice assistants. For example, they have to: deal with vague, incomplete and wrong commands; provide a set of straightforward commands to shape simple and composite objects; and offer different strategies to select 3D objects., Comment: Accepted for publication at INTERACT 2023

The rationale of this work is based on the current user trust discourse of Artificial Intelligence (AI). We aim to produce novel HCI approaches that use trust as a facilitator for the uptake (or appropriation) of current technologies. We propose a framework (HCTFrame) to guide non-experts to unlock the full potential of user trust in AI design. Results derived from a data triangulation of findings from three literature reviews demystify some misconceptions of user trust in computer science and AI discourse, and three case studies are conducted to assess the effectiveness of a psychometric scale in mapping potential users' trust breakdowns and concerns. This work primarily contributes to the fight against the tendency to design technical-centered vulnerable interactions, which can eventually lead to additional real and perceived breaches of trust. The proposed framework can be used to guide system designers on how to map and define user trust and the socioethical and organisational needs and characteristics of AI system design. It can also guide AI system designers on how to develop a prototype and operationalise a solution that meets user trust requirements. The article ends by providing some user research tools that can be employed to measure users' trust intentions and behaviours towards a proposed solution.

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as collecting self-report data from users. We explore what design factors of prompts can help steer chatbots to talk naturally and collect data reliably. To this aim, we formulated four prompt designs with different structures and personas. Through an online study (N = 48) where participants conversed with chatbots driven by different designs of prompts, we assessed how prompt designs and conversation topics affected the conversation flows and users' perceptions of chatbots. Our chatbots covered 79% of the desired information slots during conversations, and the designs of prompts and topics significantly influenced the conversation flows and the data collection performance. We discuss the opportunities and challenges of building chatbots with LLMs., Comment: 22 pages including Appendix, 7 figures, 7 tables

Children are one of the groups most influenced by COVID-19-related social distancing, and a lack of contact with peers can limit their opportunities to develop social and collaborative skills. However, remote socialization and collaboration as an alternative approach is still a great challenge for children. This paper presents MR.Brick, a Mixed Reality (MR) educational game system that helps children adapt to remote collaboration. A controlled experimental study involving 24 children aged six to ten was conducted to compare MR.Brick with the traditional video game by measuring their social and collaborative skills and analyzing their multi-modal playing behaviours. The results showed that MR.Brick was more conducive to children's remote collaboration experience than the traditional video game. Given the lack of training systems designed for children to collaborate remotely, this study may inspire interaction design and educational research in related fields., Comment: 14 pages, 9 figures

Gamification is an effective strategy for motivating and engaging users, which is grounded in business, marketing, and management by designing games in nongame contexts. Gamifying education, which consists of the design and study of educational games, is an emerging trend. However, the existing classroom games for understanding macroeconomics have weak connections to the microfoundations of individual decision-making. We design an educational game on cryptocurrency investment for understanding macroeconomic concepts in microeconomic decisions. We contribute to the literature by designing game-based learning that engages students in understanding macroeconomics in incentivized individual investment decisions. Our game can be widely implemented in online, in-person, and hybrid classrooms. We also reflect on strategies for improving the user experience for future educational game implementations.

Language models are not accurate in numerical problems. Their architecture does not allow for anything less than a probabilistic next word. This paper introduces ComputeGPT: an approach of creating a chat model able to answer computational problems through running on-demand code. ComputeGPT converts each question to relevant code, runs the code, and returns the computed answer as part of the chat. We combine this approach with a local browser-based Python interpretation and fine-tuned prompts in order to achieve state-of-the-art efficiency on numerical problems and provide a suitable front-end and safe environment for the code to be executed in., Comment: 12 pages, 2 figures

This workshop focuses on visualization education, literacy, and activities. It aims to streamline previous efforts and initiatives of the visualization community to provide a format for education and engagement practices in visualization. It intends to bring together junior and senior scholars to share research and experience and to discuss novel activities, teaching methods, and research challenges. The workshop aims to serve as a platform for interdisciplinary researchers within and beyond the visualization community such as education, learning analytics, science communication, psychology, or people from adjacent fields such as data science, AI, and HCI. It will include presentations of research papers and practical reports, as well as hands-on activities. In addition, the workshop will allow participants to discuss challenges they face in data visualization education and sketch a research agenda of visualization education, literacy, and activities., Comment: 5 pages, no figures, accepted workshop for IEEE VIS 2023

Human-machine interaction (HMI) and human-robot interaction (HRI) can assist structural monitoring and structural dynamics testing in the laboratory and field. In vibratory experimentation, one mode of generating vibration is to use electrodynamic exciters. Manual control is a common way of setting the input of the exciter by the operator. To measure the structural responses to these generated vibrations sensors are attached to the structure. These sensors can be deployed by repeatable robots with high endurance, which require on-the-fly control. If the interface between operators and the controls was augmented, then operators can visualize the experiments, exciter levels, and define robot input with a better awareness of the area of interest. Robots can provide better aid to humans if intelligent on-the-fly control of the robot is: (1) quantified and presented to the human; (2) conducted in real-time for human feedback informed by data. Information provided by the new interface would be used to change the control input based on their understanding of real-time parameters. This research proposes using Augmented Reality (AR) applications to provide humans with sensor feedback and control of actuators and robots. This method improves cognition by allowing the operator to maintain awareness of structures while adjusting conditions accordingly with the assistance of the new real-time interface. One interface application is developed to plot sensor data in addition to voltage, frequency, and duration controls for vibration generation. Two more applications are developed under similar framework, one to control the position of a mediating robot and one to control the frequency of the robot movement. This paper presents the proposed model for the new control loop and then compares the new approach with a traditional method by measuring time delay in control input and user efficiency., Comment: 19 pages, 17 figures, 1 table

Robots can support humans in tedious tasks, as well as provide social support. However, the decision-making and behavior of robots is not always clear to the human interaction partner. In this work, we discuss the opportunity of using thermal feedback as an additional modality to create transparent interactions. We then present scenarios where thermal feedback is incorporated into the interaction e.g. to unobtrusively communicate the behavior of the robot. We highlight the limitations and challenges of temperature-based feedback, which can be explored in future research.

Fires and burning are the chief causes of particulate matter (PM2.5), a key measurement of air quality in communities and cities worldwide. This work develops a live fire tracking platform to show active reported fires from over twenty cities in the U.S., as well as predict their smoke paths and impacts on the air quality of regions within their range. Specifically, our close to real-time tracking and predictions culminates in a digital twin to protect public health and inform the public of fire and air quality risk. This tool tracks fire incidents in real-time, utilizes the 3D building footprints of Austin to simulate smoke outputs, and predicts fire incident smoke falloffs within the complex city environment. Results from this study include a complete fire and smoke digital twin model for Austin. We work in cooperation with the City of Austin Fire Department to ensure the accuracy of our forecast and also show that air quality sensor density within our cities cannot validate urban fire presence. We additionally release code and methodology to replicate these results for any city in the world. This work paves the path for similar digital twin models to be developed and deployed to better protect the health and safety of citizens., Comment: 8 pages, 8 figures, conference

We propose a conceptual perspective on prompts for Large Language Models (LLMs) that distinguishes between (1) diegetic prompts (part of the narrative, e.g. "Once upon a time, I saw a fox..."), and (2) non-diegetic prompts (external, e.g. "Write about the adventures of the fox."). With this lens, we study how 129 crowd workers on Prolific write short texts with different user interfaces (1 vs 3 suggestions, with/out non-diegetic prompts; implemented with GPT-3): When the interface offered multiple suggestions and provided an option for non-diegetic prompting, participants preferred choosing from multiple suggestions over controlling them via non-diegetic prompts. When participants provided non-diegetic prompts it was to ask for inspiration, topics or facts. Single suggestions in particular were guided both with diegetic and non-diegetic information. This work informs human-AI interaction with generative models by revealing that (1) writing non-diegetic prompts requires effort, (2) people combine diegetic and non-diegetic prompting, and (3) they use their draft (i.e. diegetic information) and suggestion timing to strategically guide LLMs., Comment: 17 pages, 9 figures, 3 tables, ACM CHI 2023

The Internet revolution in 1990, followed by the data-driven and information revolution, has transformed the world as we know it. Nowadays, what seam to be 10 to 20 years ago, a science fiction idea (i.e., machines dominating the world) is seen as possible. This revolution also brought a need for new regulatory practices where user trust and artificial Intelligence (AI) discourse has a central role. This work aims to clarify some misconceptions about user trust in AI discourse and fight the tendency to design vulnerable interactions that lead to further breaches of trust, both real and perceived. Findings illustrate the lack of clarity in understanding user trust and its effects on computer science, especially in measuring user trust characteristics. It argues for clarifying those notions to avoid possible trust gaps and misinterpretations in AI adoption and appropriation.

Social robots, also known as service or assistant robots, have been developed to improve the quality of human life in recent years. Socially assistive robots (SAR) are a special type of social robots that focus on providing support through social interaction. The design of socially capable and intelligent robots can vary, depending on the target user groups. In this work, I assess the effect of socially assistive robots' roles, functions, and communication approaches in the context of a social agent providing service or companionship to users with developmental disabilities. In this thesis, I describe an exploratory study of interaction design for a socially assistive robot that supports people suffering from developmental disabilities. While exploring the impacts of visual elements to robot's visual interface and different aspects of robot's social dimension, I developed a series of prototypes and tested them through three user studies that included three residents with various function levels at a local group home for people with developmental disabilities. All user studies had been recorded for the following qualitative data analysis. Results show that each design factor played a different role in delivering information and in increasing engagement, and there are more aspects of HRI to consider besides robot's graphical user interface and speech, such as proxemics and robot's physical appearance and dimensions. I also note that some fundamental design principles that would work for ordinary users did not apply to our target user group. I conclude that socially assistive robots could benefit our target users and acknowledge that these robots were not suitable for certain scenarios based on the feedback from our users., Comment: Master of Science Thesis

When researching on the acceptance of robots in Human-Robot-Interaction the Uncanny Valley needs to be considered. Reusable and standardized measures for it are essential. In this paper one such questionnaire got translated into German. The translated indices got evaluated (n=140) for reliability with Cronbach's alpha. Additionally the items were tested with an exploratory and a confirmatory factor analysis for problematic correlations. The results yield a good reliability for the translated indices and showed some items that need to be further checked.

Touch is an important channel for human-robot interaction, while it is challenging for robots to recognize human touch accurately and make appropriate responses. In this paper, we design and implement a set of large-format distributed flexible pressure sensors on a robot dog to enable natural human-robot tactile interaction. Through a heuristic study, we sorted out 81 tactile gestures commonly used when humans interact with real dogs and 44 dog reactions. A gesture classification algorithm based on ResNet is proposed to recognize these 81 human gestures, and the classification accuracy reaches 98.7%. In addition, an action prediction algorithm based on Transformer is proposed to predict dog actions from human gestures, reaching a 1-gram BLEU score of 0.87. Finally, we compare the tactile interaction with the voice interaction during a freedom human-robot-dog interactive playing study. The results show that tactile interaction plays a more significant role in alleviating user anxiety, stimulating user excitement and improving the acceptability of robot dogs., Comment: 7 pages, 5 figures

Automated web accessibility testing tools have been found complementary. The implication: To catch as many issues as possible, use multiple tools. Doing this efficiently entails integration costs. Is there a small set of tools that, together, make additional tools redundant? I approach this problem by comparing nine comprehensive accessibility testing tools that are amenable to integration: alfa, axe-core, Continuum, Equal Access, HTML CodeSniffer, Nu Html Checker, QualWeb, Tenon, and WAVE. I tested 121 web pages of interest to CVS Health with these tools. Each tool only fractionally duplicated any other tool. Each discovered numerous issue instances missed by all the others. Thus, testing with all nine tools was substantially more informative than testing with any subset., Comment: 4 pages, 5 tables, 3 supplementary files

Traditional wall-sized displays mostly only support side-by-side co-located collaboration, while transparent displays naturally support face-to-face interaction. Many previous works assume transparent displays support collaboration. Yet it is unknown how exactly its afforded face-to-face interaction can support loose or close collaboration, especially compared to the side-by-side configuration offered by traditional large displays. In this paper, we used an established experimental task that operationalizes different collaboration coupling and layout locality, to compare pairs of participants collaborating side-by-side versus face-to-face in each collaborative situation. We compared quantitative measures and collected interview and observation data to further illustrate and explain our observed user behavior patterns. The results showed that the unique face-to-face collaboration brought by transparent display can result in more efficient task performance, different territorial behavior, and both positive and negative collaborative factors. Our findings provided empirical understanding about the collaborative experience supported by wall-sized transparent displays and shed light on its future design., Comment: 25 pages, 13 figures

Building interactive data interfaces is hard because the design of an interface depends on the data processing needs for the underlying analysis task, yet we do not have a good representation for analysis tasks. To fill this gap, this paper advocates for a Data Interface Grammar (DIG) as an intermediate representation of analysis tasks. We show that DIG is compatible with existing data engineering practices, compact to represent any analysis, simple to translate into an interface design, and amenable to offline analysis. We further illustrate the potential benefits of this abstraction, such as automatic interface generation, automatic interface backend optimization, tutorial generation, and workload generation., Comment: 7 pages, Workshop on Human-In-the-Loop Data Analytics(HILDA) at SIGMOD 2023

International audience; We introduce a conceptual model for scalability designed for visualization research. With this model, we systematically analyze over 120 visualization publications from 1990-2020 to characterize the different notions of scalability in these works. While many papers have addressed scalability issues, our survey identifies a lack of consistency in the use of the term in the visualization research community. We address this issue by introducing a consistent terminology meant to help visualization researchers better characterize the scalability aspects in their research. It also helps in providing multiple methods for supporting the claim that a work is "scalable". Our model is centered around an effort function with inputs and outputs. The inputs are the problem size and resources, whereas the outputs are the actual efforts, for instance, in terms of computational run time or visual clutter. We select representative examples to illustrate different approaches and facets of what scalability can mean in visualization literature. Finally, targeting the diverse crowd of visualization researchers without a scalability tradition, we provide a set of recommendations for how scalability can be presented in a clear and consistent way to improve fair comparison between visualization techniques and systems and foster reproducibility.

There has been a growing interest in HCI to understand the specific technological needs of people with dementia and supporting them in self-managing daily activities. One of the most difficult challenges to address is supporting the fluctuating accessibility needs of people with dementia, which vary with the specific type of dementia and the progression of the condition. Researchers have identified auto-personalized interfaces, and more recently, Artificial Intelligence or AI-driven personalization as a potential solution to making commercial technology accessible in a scalable manner for users with fluctuating ability. However, there is a lack of understanding on the perceptions of people with dementia around AI as an aid to their everyday technology use and its role in their overall self-management systems, which include other non-AI technology, and human assistance. In this paper, we present future directions for the design of AI-based systems to personalize an interface for dementia-related changes in different types of memory, along with expectations for AI interactions with the user with dementia., 7 pages

An easier and intuitive interface architecture is necessary for digital twin of plant factory. I suggest an immersive and interactive mixed reality interface for digital twin models of smart farming, for remote work rather than simulation of components. The environment is constructed with UI display and a streaming background scene, which is a real time scene taken from camera device located in the plant factory, processed with deformable neural radiance fields. User can monitor and control the remote plant factory facilities with HMD or 2D display based mixed reality environment. This paper also introduces detailed concept and describes the system architecture to implement suggested mixed reality interface., 5 pages, 7 figures

Interactions based on automatic speech recognition (ASR) have become widely used, with speech input being increasingly utilized to create documents. However, as there is no easy way to distinguish between commands being issued and text required to be input in speech, misrecognitions are difficult to identify and correct, meaning that documents need to be manually edited and corrected. The input of symbols and commands is also challenging because these may be misrecognized as text letters. To address these problems, this study proposes a speech interaction method called DualVoice, by which commands can be input in a whispered voice and letters in a normal voice. The proposed method does not require any specialized hardware other than a regular microphone, enabling a complete hands-free interaction. The method can be used in a wide range of situations where speech recognition is already available, ranging from text input to mobile/wearable computing. Two neural networks were designed in this study, one for discriminating normal speech from whispered speech, and the second for recognizing whisper speech. A prototype of a text input system was then developed to show how normal and whispered voice can be used in speech text input. Other potential applications using DualVoice are also discussed., to appear as ACM UIST 2022 paper

We propose a text editor to help users plan, structure and reflect on their writing process. It provides continuously updated paragraph-wise summaries as margin annotations, using automatic text summarization. Summary levels range from full text, to selected (central) sentences, down to a collection of keywords. To understand how users interact with this system during writing, we conducted two user studies (N=4 and N=8) in which people wrote analytic essays about a given topic and article. As a key finding, the summaries gave users an external perspective on their writing and helped them to revise the content and scope of their drafted paragraphs. People further used the tool to quickly gain an overview of the text and developed strategies to integrate insights from the automated summaries. More broadly, this work explores and highlights the value of designing AI tools for writers, with Natural Language Processing (NLP) capabilities that go beyond direct text generation and correction., Comment: 13 pages, 6 figures, 2 tables, ACM UIST 2022

During the Covid-19 pandemic, online meetings became common for daily teamwork in the home office. To understand the opportunities and challenges of meeting in virtual reality (VR) compared to video conferences, we conducted the weekly team meetings of our human-computer interaction research lab on five off-the-shelf online meeting platforms over four months. After each of the 12 meetings, we asked the participants (N = 32) to share their experiences, resulting in 200 completed online questionnaires. We evaluated the ratings of the overall meeting experience and conducted an exploratory factor analysis of the quantitative data to compare VR meetings and video calls in terms of meeting involvement and co-presence. In addition, a thematic analysis of the qualitative data revealed genuine insights covering five themes: spatial aspects, meeting atmosphere, expression of emotions, meeting productivity, and user needs. We reflect on our findings gained under authentic working conditions, derive lessons learned for running successful team meetings in VR supporting different kinds of meeting formats, and discuss the team's long-term platform choice., This article has been published at Frontiers in Virtual Reality, Research Topic "Everyday Virtual and Augmented Reality: Methods and Applications, Volume II": https://doi.org/10.3389/frvir.2022.945791