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The purpose of this article is to examine the server activation policy (SAP) in a multi-server queuing-inventory system (MQIS). The queue has a total of c number of multi-threshold stages as well as c-homogeneous servers. The activation of each server begins one by one if there is an adequate queue length and inventory in the system; otherwise, they remain idle. The server deactivation process continues until the queue length exceeds the manageable level (predetermined stages) or there is insufficient stock. In addition, when we assume the length of the two successive threshold levels is one, the server activation policy model becomes a regular multi-server model. The Neuts matrix geometric approach is used to discuss the stability condition, stationary probability vector. The Laplace–Stieltjes transform (LST) is used to analyse the waiting time distributions of the queue and orbital customers. Additionally, significant system performance metrics and sensitivity analysis are used to investigate the effects of various parameters and cost values. In the comparative result between the server activation model (SAM) and without the server activation model (WSAM) on the expected total cost, we obtain the minimised cost in the SAM. Moreover, the results are obtained by assuming that the length of the intervals between the two successive threshold levels is to be taken into account as the non-uniform length. The expected inventory level, reorder rate, and waiting time of a customer in the waiting hall and orbit were explored numerically by the parameter analysis. [ABSTRACT FROM AUTHOR]

This paper deals with an integrated and interconnected stochastic queuing-inventory system with a fresh item, a returned item, and a refurbished item. This system provides a multi-type service facility to an arriving multi-class customer through a dedicated channel. It sells fresh and refurbished items, buys used items from customers, refurbishes the used items for resale, and provides a repair service for defective items. The assumption of purchasing a used item from the customer and allowing them to buy a fresh item is a new idea in stochastic queuing-inventory modeling. To do so, this system has four parallel queues to receive four classes of customers and five dedicated servers to provide a multi-type service facility. Customers are classified according to the type of service they require. Each class of arrival follows an independent Poisson process. The service time of each dedicated server is assumed to be exponentially distributed and independent. This system assumes an instantaneous ordering policy for the replenishment of a fresh item. In the long run of this considered system, the joint probability distribution of the seven-dimensional stochastic process, significant system performance measures, and the optimum total cost are to be derived using the Neuts matrix geometric technique. The main objective of the system was to increase the occurrence of all kinds of customers by providing a multi-type service facility in one place. Buying a used item is unavoidable in an emerging society because it helps form a green society. Furthermore, the numerical result shows that the assumption of a system that allows a customer to sell their used item and purchase a new item will increase the number of customers approaching the system. [ABSTRACT FROM AUTHOR]