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This study aims at identifying and analyzing the trends in the development of knowledge management in Cuba during 1997 - 2010; selecting as information source the proceedings of the main national and international events held in Cuba in relation to this topic. The results of the quantitative and qualitative analysis of the information corresponding to the papers written by Cuban authors are shown: paper distribution per event; paper distribution per year; paper distribution per topic and year; the sectors and institutions most represented; the most prolific Cuban authors; collaboration framework among institutions for carrying out the works which outputs are shown by these papers; and list per year of the knowledge management technologies implemented in Cuban institutions. We have also confirmed the trend that the practical implementation of knowledge management by Cuban institutions is in line with a strategy aimed at implementing isolated initiatives instead of the definite institutionalization of the process through a knowledge management program. [ABSTRACT FROM AUTHOR]

The links between knowledge, information and decision making in tourism industry have been addressed mainly at the level of tourist destinations, however there have been described deficiencies in the study of these relationships at the level of business organizations that interact in those destinations. The fact is shown in the weak production of academic articles that help to explain the decision-making and knowledge management in these entities, where although its importance is recognized there are factors that affect the development and implementation of both processes such as the lack of systemic approaches, models and methodologies. In this paper a theoretical analysis of the research topics is done, showing its evolution and current trends, which supported the development of a conceptual framework, and dimensions from which a procedure is proposed to study the alignment of decision making with knowledge management in business organizations related to tourism. The procedure is applied in entities placed on Holguin Tourist Destination located to the east of Cuba. [ABSTRACT FROM AUTHOR]

This paper addresses the current situation as regards Information and Knowledge Management in our country and information systems in improved Cuban companies. The use of diagnosis tools on this issue in Cuba is analyzed. The company under study, Diseño Ciudad Habana (DCH), is described in order to understand its current operations. Finally, a tool adapted to the characteristics of said company is proposed for understanding Information and Knowledge Management. [ABSTRACT FROM AUTHOR]

In this paper, there is a brief description related to knowledge, its classification and management. Knowledge management processes are described and the definitions of different authors and their relation with identification of knowledge are presented. The process is analyzed out of the opinion of different authors, as well as the tools used to do so. Components are proposed to identify knowledge in specialties in university entities. In an organized way, the steps to be taken to identify knowledge in said organizations are presented and divided into stages. [ABSTRACT FROM AUTHOR]

The critics of knowledge management, consider as not justified, the attention that is given to this activity. On the contrary, its supporters consider this attention, insufficient. Nevertheless, existing literature on this matter is more prolific in theoretical approaches, than in practical applications. This means that the biggest part of non specialized organizations in this matter, are facing difficulties regarding the application of knowledge management. Besides, in no few occasions, the application of knowledge management is separated from the application of information management. Is for this reason that, this paper offers a group of general recommendations for the introduction of information management and knowledge management in Cuban organizations. Are given the general characteristics and requirements that such strategy must have: wide scope, be able to integrate, basic, dynamic, open and whit a vision of future. Are also given the principles in which should be based this strategy, as well as, its objectives and general actions to be taken. It is included why it is convenient to have a pilot plan and are given the characteristics that should have this type of plan. [ABSTRACT FROM AUTHOR]