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The emergence of COVID-19 pandemic hampered the availability of information sources and services in most academic institutions around the world. Making information available during major crisis reveals the long-standing position of the library in helping its patrons. This post COVID-19 study that took place between February 2020 and January 2021 investigated the availability of information sources and services during the COVID-19 pandemic in university libraries in Nigeria. Using a descriptive design, the study used 240 students who were purposely selected from 30 universities including federal, state and private universities in South-South geographical zone of Nigeria as sample. The study revealed that information sources such as: e-books, print journals, e-journals and electronic databases and services such as: Circulation, interlibrary loan, remote access, SDI, online reference services among others were available to the patrons in university libraries in Nigeria during the COVID-19 pandemic. The findings showed that the inhibiting factors against the availability of information sources and service in university libraries were poor telecommunication network, closure of some library sections, lack of preparation, unavailability of library policy on pandemic/disaster management and poor coordination among others. The study recommended some areas for improvement to ensure the availability of information sources and services to the library patrons during major crisis. [ABSTRACT FROM AUTHOR]

Libraries are service-oriented organizations established for the provision of relevant information resources and services needed to meet their users' information needs. Libraries are institutions that select, acquire, process, organize and disseminate information materials such as books, magazines, journals, microfilm, maps, government documents and other resources in support of teaching, learning, recreation and research. However, the extents to which university libraries provide these services in Kwara State, Nigeria remain unknown until now. The study employed a survey research design, where undergraduate students' population stood at 68,298. Proportionate stratified sampling was used to select 382 participants. A self-structured questionnaire was used for the collection of data. The instrument was faced and constructed validate by 3 research experts while the test-retest reliability finding of the pilot study yields a Cronbach Alpha coefficient of 0.77. Data were analyzed using a descriptive statistic of frequency counts, percentage, mean score and standard deviation. The report of findings revealed that information services provided almost every time to the user in the library was lending and borrowing (X=4.2), reference services (X=4.2), user's education (X=4.1) and shelf management with a mean score of (X=4.1). The study concluded that undergraduate students in university libraries in Kwara State, Nigeria perceived the information services provided to be satisfactory. It was recommended that the current level of service provision should be improved upon to enhance more users' patronage. [ABSTRACT FROM AUTHOR]