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Purpose The purpose of this paper is to explore the consequences of a managerial approach to renewal for a union’s behaviour by analysing the UK’s fourth largest trade union – The Union of Shop, Distributive and Allied Workers (USDAW).Design/methodology/approach The findings draw on in-depth semi-structured interviews with union officials.Findings The research findings show the significance of a managerialist approach to UDSAW’s renewal strategy and its correlation with existing renewal strategies of organising and partnership. However, this approach was not immune to context, with tensions between agency and articulation challenging the basic concept of managerialism and influencing union behaviour.Research limitations/implications The data were collected from a single case with a small sample size.Practical implications The authors’ findings suggest that tensions between bureaucracy and democracy will mediate the extent to which managerialist approaches can be used within unions adding support to the strategic choice theory and underlying arguments that unions can influence their fortune. However, institutional and external pressures could see managerialism becoming more prevalent, with oligarchic and bureaucratic forces prevailing, which could be particularly applicable to unions operating in challenging contexts, such as USDAW. The managerialisation of unions has consequences for union officers; with officers facing increasing pressure in their roles to behave as managers with attendant implications for role conflict, identity and motivation.Social implications If managerialism is becoming more prevalent with unions, with oligarchic and bureaucratic forces prevailing, this has potentially wider societal implications, whereby collectivism and worker-led democracy could become scarcer within unions and the workplace, thus irretrievably altering the nature of the employment relationship.Originality/value This paper brings together disparate themes in the literature to propose a conceptual framework of three key elements of managerialism: centralised strategies; performance management and the managerialisation of union roles. The authors’ findings demonstrate how there is scope for unions to adopt a hybrid approach to renewal, and to draw upon their internal resources, processes and techniques to implement change, including behavioural change. Consequently, theories and empirical studies of union renewal need to better reflect the complexities of approaches that unions are now adopting and further explore these models within the agency and articulation principles that underpin the nature of unions. [ABSTRACT FROM AUTHOR]

Much has been written about varieties of collaboration and the interplay between conflict and collaboration in industrial relations. This paper explores the preconditions, processes and outcomes associated with the collaborative strategies of an Australian retail trade union: the Shop, Distributive and Allied Employees' Association. The data were collected from an extensive series of interviews with officials and organisers within the union across all Australian states. We find that despite taking a servicing approach, and indeed never aggressively organising members, the union has managed to achieve a range of outcomes that exceed retail employment conditions in other countries. We argue that this is partly a result of the Australian legislative framework, which is inherently pluralist and supportive of collective bargaining. This environment, whereby unions are not forced to fight to represent members, can be conducive to collaborative employment relations, particularly in industries where the parties do not adopt an adversarialist stance. [ABSTRACT FROM AUTHOR]

This study examines the relationship between employee voice arrangements and employees' trust in management using data from the 2007 Australian Worker Representation and Participation Survey of 1,022 employees. Drawing on social exchange theory and employee relations literature, we test hypotheses concerning the relationships between direct and union voice arrangements, perceived managerial opposition to unions and employees' trust in management. Consistent with our predictions, after controlling for a range of personal, job and workplace characteristics, regression analyses indicated that direct voice arrangements were positively related to employees' trust in management. Union voice arrangements and perceived managerial opposition to unions were negatively related to trust in management. The article concludes by highlighting the study's implications for management practice and avenues for further research. [ABSTRACT FROM AUTHOR]

This article analyses a campaign led by the Australian Council of Trade Unions, against James Hardie Industries Limited, concerning their responsibility and liability to fully fund asbestos compensation claims. Across the Anglo-American world, trade unions are faced with increasingly hostile legislative and political environments and a declining membership base. In addition, the globalization of capital increasingly allows for organizational mobility and reduced commitment to specific communities or workers. These factors can have a significant impact on union effectiveness, particularly due to their national focus. In response, the concepts of corporate campaigning and social movement unionism have increasingly been used by unions as a strategy to influence and contest corporate policy decisions. This high profile case illustrates the critical role that corporate campaigning can play in ensuring that the mobility of capital does not override justice in a global economy. [ABSTRACT FROM AUTHOR]

Free-riding has long been a contentious issue in Australian industrial relations. This article gauges the nature and location of free-riding in Australian workplaces, drawing on the 2004 Australian Worker Representation and Participation Survey. Of the 39.2 percent of employees who could join a union in their workplace and who do not, 51.7 percent may be characterized as deliberately free-riding. A similar proportion of employees may be described as 'passive beneficiaries', for whom the costs of membership are greater than the benefits, or for whom the net benefit is not perceived to be positive. Although free-riding is found to reduce as age and tenure increase, and to increase with higher income, supervisory responsibilities and full-time employment status, when free-riding is regressed against a range of personal and workplace characteristics only tenure and supervisory responsibilities retain significance. In general, instrumental motivations prevail over the ideological, personal, organizational and worker characteristics included in this analysis. The implications of these findings for union renewal in the current context are discussed. [ABSTRACT FROM AUTHOR]

The experiences of five federally registered trade unions under the operation of the Workplace Relations and Other Legislation Amendment Act 1996 (Cwlth) are canvassed. The findings indicate that four key issues have surfaced for these unions, Freedom of Association, Australian Workplace Agreements, award simplification and industrial action. The findings also indicate a divergence between theory and practice; the legislation has not been as devastating for these unions as many would have anticipated. The most likely explanation for this divergence lies in the individual characteristics of the unions and of ficials studied. [ABSTRACT FROM AUTHOR]