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User expectations for complete and immediate discovery and delivery of information have been set by their experiences in the Web 2.0 world. Libraries must respond to the needs of those users whose needs can easily be meet with Google-like discovery tools as well as those who require deeper access to our resources. What has happened to bring us to this time in the evolution of library collections and services? What characterizes user expectations and how are we fulfilling them today? What can we do to prepare for the future? Are we prepared for what is to come? [ABSTRACT FROM AUTHOR]

This article reports that as availability and usage of electronic journals have increased, so has interest in learning more about the nature of that use and its impact on library collection development practices and on scholarly communication. Rising costs of electronic journals coupled with declining library budgets also have led to heightened interest in being able to justify expenditures by gaining a better understanding of the benefits being realized. Vendor statistics often provide information about relative levels of use of electronic resources, but people have tended to know less about the users themselves and what they are doing with the electronic content that they access. Ohio State University's faculty and students are offered access to more than 5,600 electronic journals through the Ohio Library and Information Network (OhioLINK), a consortium of 84 Ohio academic libraries and the State Library of Ohio. OhioLINK has usage data organized by publisher, journal title, institutional affiliation of the user, and time period for articles in its "Electronic Journal Center," which was established in April 1998. These data show, for example, that overall usage in terms of the number of full-text articles downloaded has increased dramatically each year.