1. Honesty in the Digital Age
- Author
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Cohn, Alain, Gesche, Tobias, Maréchal, Michel André, and University of Zurich
- Subjects
Betrug ,Digitalisierung ,Exploit ,Computer science ,Strategy and Management ,media_common.quotation_subject ,Cheating ,Internet privacy ,Honesty ,human interaction ,Management Science and Operations Research ,cheating ,private information ,ECON Department of Economics ,Experiment ,10007 Department of Economics ,0502 economics and business ,ddc:330 ,Sacrifice ,050207 economics ,Private information retrieval ,C99 ,Digitization ,050205 econometrics ,media_common ,050208 finance ,communication ,business.industry ,screening ,05 social sciences ,Interaktion ,lying costs ,330 Economics ,D82 ,Asymmetrische Information ,D83 ,Exchange of information ,digitization ,Key (cryptography) ,social image ,business ,Ehrlichkeit - Abstract
Modern communication technologies enable efficient exchange of information but often sacrifice direct human interaction inherent in more traditional forms of communication. This raises the question of whether the lack of personal interaction induces individuals to exploit informational asymmetries. We conducted two experiments with a total of 848 subjects to examine how human versus machine interaction influences cheating for financial gain. We find that individuals cheat about three times more when they interact with a machine rather than a person, regardless of whether the machine is equipped with human features. When interacting with a human, individuals are particularly reluctant to report unlikely and therefore, suspicious outcomes, which is consistent with social image concerns. The second experiment shows that dishonest individuals prefer to interact with a machine when facing an opportunity to cheat. Our results suggest that human presence is key to mitigating dishonest behavior and that self-selection into communication channels can be used to screen for dishonest people. This paper was accepted by Axel Ockenfels, decision analysis.
- Published
- 2022