3 results on '"Christina R. Rojas"'
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2. 102. HACKING OUR WAY TO IMPROVEMENT: LEVERAGING THE HEALTHCARE HACKATHON TO ENGAGE HOUSESTAFF IN QI
- Author
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Amit A. Shah, Mark V. Mai, Christina R. Rojas, Daniel Herchline, Sanjiv Mehta, Jessica Hart, and Brooke Luo
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Medical education ,Academic year ,Quality management ,business.industry ,media_common.quotation_subject ,Creativity ,Health equity ,Presentation ,Informatics ,Pediatrics, Perinatology and Child Health ,Health care ,Quality (business) ,Psychology ,business ,media_common - Abstract
Residents and fellows are uniquely positioned to identify opportunities to improve systems of care delivery, yet are often underrepresented in quality improvement (QI) initiatives. Healthcare Hackathons have gained traction over the past decade as a successful innovation tool that relies on a multidisciplinary team tackling modern healthcare problems. In order to engage trainees in the quality and safety mission of our institution, the Housestaff Quality and Safety Council hosted a Healthcare Hackathon with the goal of quickly identifying quality and safety priorities of trainees. The hackathon was hosted over 3 hours. The event was divided into 4 parts: problem identification, solution generation, solution creation, and presentation. All attendees participated in discussion for problem identification and solution generation. Attendees then divided into teams to discuss concrete solutions. Lastly, each team gave a short presentation about their problem and next steps and received feedback on their ideas. Over 40 people attended the event including pediatric residents, clinical fellows across multiple divisions, improvement advisors, and hospital leaders in education, QI, safety, and informatics. Over 40 problems were identified spanning 5 themes: 1) Error Reporting, 2) Handoffs, 3) Intra-hospital Communication, 4) Health Equity, and 5) High Value Care. A post-hackathon survey allowed attendees to vote on 1 housestaff-led project to focus on for the upcoming academic year. The survey also indicated that 100% of attendees felt the hackathon stimulated creativity and discussion and would attend again in following years. Housestaff have an intimate knowledge of the hospital healthcare ecosystem but are often underrepresented in improvement efforts throughout the hospital. The modified healthcare hackathon is a novel approach that provides trainees a place for rapid generation of ideas and problem-solving. This model is a powerful platform to launch innovative ideas quickly institution-wide and has the potential to engage a large interdisciplinary group of learners.
- Published
- 2020
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3. 5. IF YOU SEE SOMETHING, SAY SOMETHING: ENGAGING HOUSESTAFF IN PATIENT SAFETY AND EVENT REPORTING
- Author
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Victoria Fairchild, Daniel Herchline, Jessica K. Hart, Christina R. Rojas, and Amit A. Shah
- Subjects
Patient safety ,Medical education ,Event (computing) ,media_common.quotation_subject ,Pediatrics, Perinatology and Child Health ,Acknowledgement ,Graduate medical education ,Psychological intervention ,Quality (business) ,Psychology ,PDCA ,Transparency (behavior) ,media_common - Abstract
Background Residents and fellows play a key role in patient care at academic medical centers and have unique insights into quality and safety improvement opportunities. To increase integration of trainees into the quality and safety mission of our hospital, the Housestaff Quality and Safety Council (HQSC) was created in 2018. The HQSC represents a collaboration between the housestaff, Graduate Medical Education, office of Quality and Safety, interprofessional hospital staff, and senior leadership. At our institution, Aim Statement Our objective was to increase the monthly incidence of event reporting by graduate medical trainees by 20% from baseline within 12 months. Interventions We used improvement methodology to identify critical drivers of barriers to submitting event reports, which included 1) education and awareness of the hospital's reporting system, 2) time and effort associated with submitting reports, 3) culture of safety, and 4) lack of feedback and transparency surrounding reports (Figure 1). We used an iterative approach with multiple PDSA cycles to increase knowledge and engagement of event reporting. Tests of change included tip sheets, development of a trainee-run Morbidity, Mortality, and Improvement (MM&I) conference, acknowledgement by senior leadership for submitting reports, and educational interventions. Measures The baseline mean number of safety reports by trainees in the 12 months prior to our project was 24.6 per month. Results The number of safety event reports placed by trainees increased in the initial 5 months of the project, reaching special cause variation in month 2 and 4. Educational interventions and tip sheets were implemented in PDSA #1, the MM&I conference was implemented in PDSA #2, and acknowledgement by senior leadership was implemented in PDSA #3. Conclusions and Next Steps Engaging trainees in patient safety concepts through education, interactive conferences, and appreciation can increase safety event reporting by trainees. Future planned PDSA cycles include implementing changes to increase timely feedback, developing patient safety faculty and resident experts, and increasing audit and feedback of reporting data to trainees.
- Published
- 2020
- Full Text
- View/download PDF
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