3 results
Search Results
2. End-user perceptions of quality and information technology in health care
- Author
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James A. Rodger, David Paper, and Parag C. Pendharkar
- Subjects
Marketing ,Hospital information system ,Multivariate statistics ,Information Systems and Management ,Knowledge management ,business.industry ,Computer science ,End user ,Strategy and Management ,media_common.quotation_subject ,Information technology ,Regression analysis ,Computer Science Applications ,Scheduling (computing) ,Management of Technology and Innovation ,Perception ,Health care ,business ,media_common - Abstract
The results of a field study investigating the impact of the extent of use, staff scheduling, and the adoption of quality control mechanisms (QCM) on end-user perceptions of information technology (IT) in a health care environment are presented. A multivariate model was developed and tested using multiple regression analysis on 47 hospital information system (HIS) end-users. Three specific hypotheses are proposed and tested. Data analyses indicate that end user perceptions depend on two factors: the end-user usage of IT, and the adoption of formal quality control mechanisms. Based on the research results, several suggestions are made to improve the likelihood of successful IT implementation in the health care industry.
- Published
- 1996
3. Assortment Optimization with Multi-Item Basket Purchase under Multivariate MNL Model
- Author
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Stefanus Jasin, Chengyi Lyu, Sajjad Najafi, Huanan Zhang, Leeds School of Business [Boulder], University of Colorado [Boulder], Stephen M. Ross School of Business, University of Michigan [Ann Arbor], University of Michigan System-University of Michigan System, Ecole des Hautes Etudes Commerciales (HEC Paris), and HEC Paris Research Paper Series
- Subjects
History ,Multivariate statistics ,050208 finance ,Optimization problem ,Polymers and Plastics ,Operations research ,Computer science ,05 social sciences ,Total revenue ,Industrial and Manufacturing Engineering ,Multi item ,0502 economics and business ,Benchmark (computing) ,Revenue ,[SHS.GESTION]Humanities and Social Sciences/Business administration ,Profitability index ,050207 economics ,Business and International Management ,Selection (genetic algorithm) - Abstract
Assortment selection is one of the most important decisions faced by retailers. Most existing papers in the literature assume that customers select at most one item out of the offered assortment. While this is valid in some cases, it contradicts practical observations in many shopping experiences, both in online and brick-and-mortar retail, where customers may buy a basket of products instead of a single item. In this paper we incorporate customers' multi-item purchase behavior into the assortment optimization problem. We consider both uncapacitated and capacitated assortment problems under the so-called Multivariate MNL (MVMNL) model, which is one of the most popular multivariate choice models used in the marketing and empirical literature. We first show that the traditional revenue-ordered assortment may not be optimal. Nonetheless, we show that under some mild conditions, a certain variant of this property holds (in the uncapacitated assortment problem) under the MVMNL model---that is, the optimal assortment consists of revenue-ordered local assortments in each group. Finding the optimal assortment is still computationally expensive as the revenue thresholds for different groups cannot be computed separately. We show that the optimization problem under MVMNL is NP-complete even in the setting where there is no interaction among the product categories. Motivated by this result, we develop FPTAS for several variants of (capacitated and uncapacitated) assortment problems under MVMNL. Our analysis reveals that disregarding customers' multi-item purchase behavior in assortment decisions can indeed have a significant negative impact on a retailer’s profitability, demonstrating its practical importance in retail. In particular, we show that our proposed algorithm can improve a retailer's expected total revenues (compared to some benchmark policies that do not properly take into account the impact of customer's multi-item choice behavior in assortment decisions) by around 5-7% for the uncapacitated problems, and around 10-54% for the capacitated problems, both of which are quite significant.
- Published
- 2021
- Full Text
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