1. Gestão estratégica e gestão social: suas interações, boas práticas e lacunas nas organizações de apoio a refugiados.
- Author
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Bazanini, Roberto, Marques, Leylah, Machado Júnior, Celso, and Aristides Margueiro, Everton
- Subjects
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NONPROFIT organization management , *STRATEGIC planning , *NONPROFIT organizations , *FIELD research , *NONPROFIT sector - Abstract
The main objective of this article is to conduct a comparative analysis of good practices resulting from the interaction between strategic management and social management in two non-profit organizations focused on serving refugees. Through exploratorydescriptive research of a qualitative nature, the central problem of the research is to find answers to the question: How much the interactivity between strategic management and social management contributes to characterize the good practices of the sector? Initially, data collection was carried out through bibliographic and documentary research and, later, field research using semi-structured interviews with the main agents involved in the enterprise. The results indicate that in the good practices of the third sector entities analyzed, in both, common principles of social management are adopted (reception, protection, promotion and integration), while the principles of strategic management are consolidated only in the larger organization, in the smaller organization the empirical view predominates without the establishment of formal administrative procedures. The main obstacles encountered were bureaucratic processes, lack of preparation and structure for humanized care, and little knowledge about interculturality among those responsible for public policies. The contribution of the research lies in the finding that, despite the relevance of the interaction between strategic management and social management, good practices in non-profit organizations operate fundamentally based on social management, in which ideological alignment becomes one of the main pillars for the engagement of those involved. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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