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Purpose: The purpose was to assess the mental health nurses' perspectives of workplace violence in mental health departments in Jordan. Design and methods: A cross‐sectional correlation study was utilized to address the study's purposes. Data were collected using self‐reported questionnaires from nurses working in governmental mental health departments in Jordan. Findings: The findings indicated that 80% of the respondents were victims of at least one violent act in the last 2 years. Verbal abuse was the most indicated type of violence. Patients were considered the main source of violence. Practice implications: Policies and legislations addressing workplace violence should be implemented, and nurses should be trained on using such policies. Hospital managers should create a safe work environment by enforcing effective security measures and maintaining adequate staffing. [ABSTRACT FROM AUTHOR]

Background: Although pain is a common complaint among patients presenting to emergency departments (EDs), there is a dearth of nursing literature about barriers to pain management. Purpose The study aimed to uncover and understand barriers to pain management in the ED from the registered nurse (RN) perspective. Methods: Semistructured interviews were conducted with 12 ED nurses in a Jordanian hospital. Data were collected throughout August 2016. Results: Two broad categories with subcategories emerged. The first category describes the idea of types of patient, which included three particular groups. These were patients who are violent, patients with relatives who are, and patients with expectations of care that nurses view as unrealistic. The second category describes the taxing ED environment, with two subcategories of staff shortages and physician dominance of pain management. Nurses reported feeling as if they are the victims of external factors and perceived that barriers affected teamwork and led to distress which impairs pain management. Conclusions: The role of ED nurses in pain management is multifaceted. Therefore, implementing policies to overcome barriers such as violence among ED attenders and the perceived hostility of the ED environment through mandatory security systems, and continuing nursing education including for violence prevention may be beneficial. SUMMARY STATEMENT: What is already known about this topic? Emergency nurses play a vital role in resolving under‐treatment of pain in their patients.Although acute pain management represents a significant part of the emergency department (ED) workload, there is evidence that pain is not well managed. What this paper adds? Recognizes that a hostile environment and the experience of violence from ED attenders, patients or family members, can be a significant barrier to pain management in the ED.ED nurses perceived that their role in pain management was limited and that this undermined their delivery of nursing care. The implications of this paper: Violence prevention and pain management training should be part of the continuing education curriculum for all health professionals.Supporting ED triage nurses to initiate pain management protocols may improve pain outcomes [ABSTRACT FROM AUTHOR]