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As education was forced to go fully online in early 2020 as a consequence of the imposed lockdowns, concerns were raised related to student well-being. This study examines student well-being at the science faculty of a large urban university in the Netherlands within the framework of Basic Psychological Need Theory, a sub-theory of Self-Determination Theory. A mixed-methods approach was adopted, combining the results of an online student survey with 16 Likert-scale questions as well as two open ended questions (2228 participants, corresponding to a response rate of 32%) with a student focus group interview. The Likert-scale questions were subjected to factor analyses and reveal problems with well-being in four areas: study, personal worries, personal well-being, and societal worries. The analyses of the answers to the open ended questions as well as the focus group data show that students are positive on the autonomy offered by the inherent flexibility of online education, e.g., as a consequence of reduced travel time. However, the psychological needs of competence and relatedness are seriously undermined during times of lockdown, mainly because of poorer student-teacher interaction, lack of structure, loneliness, and helplessness. Students state that they need more support in these areas, for example by on-campus meetings whenever possible, psychological support, improvements in online education, online social events, adequate communication, and leniency in the interpretation of regulations and deadlines. Implications are discussed.

As the global COVID-19 pandemic forced a sudden transition to emergency online education in early 2020, academic discourse quickly shifted to focus on the new situation and what could be learned from it. The present study gives an overview of the discourse on education during the pandemic in publications that appeared in the top-50 journals on the Clarivate Education list in the period April 2020–May 2021. Based on a final selection of 63 articles and 12 editorials, mostly on higher education, five main themes were identified: affect, teaching practice, teaching context, achievement and assessment, and equity. The academic discourse in these publications indicates that the emergency situation exacerbated previously existing issues: mental distress was observed to rise sharply for all stakeholders and gaps in access to education between different social groups widened. In response, teachers revisited the core values of education to guide them in approaching online teaching. Management focused less on procedures and communicated in a more human and empathic way. We argue that the acute interconnectedness experienced during the pandemic can be used to develop a pedagogy of care in which support is explicitly organized on both socio-emotional and academic levels.

As education was forced to go fully online in early 2020 as a consequence of the imposed lockdowns, concerns were raised related to student well-being. This study examines student well-being at the science faculty of a large urban university in the Netherlands within the framework of Basic Psychological Need Theory, a sub-theory of Self-Determination Theory. A mixed-methods approach was adopted, combining the results of an online student survey with 16 Likert-scale questions as well as two open ended questions (2228 participants, corresponding to a response rate of 32%) with a student focus group interview. The Likert-scale questions were subjected to factor analyses and reveal problems with well-being in four areas: study, personal worries, personal well-being, and societal worries. The analyses of the answers to the open ended questions as well as the focus group data show that students are positive on the autonomy offered by the inherent flexibility of online education, e.g., as a consequence of reduced travel time. However, the psychological needs of competence and relatedness are seriously undermined during times of lockdown, mainly because of poorer student-teacher interaction, lack of structure, loneliness, and helplessness. Students state that they need more support in these areas, for example by on-campus meetings whenever possible, psychological support, improvements in online education, online social events, adequate communication, and leniency in the interpretation of regulations and deadlines. Implications are discussed., Online education, Basic psychological needs, Student well-being, COVID-19, Student support.