1. OPERATIONS
- Subjects
Computer-Telephone integration -- Usage ,Integrated voice/data -- Usage ,Online services -- Usage ,Sales management ,Sales management ,Integrated voice/data ,Open application interface ,Computer-telephone integration ,Cable television/data services ,Online services ,Advertising, marketing and public relations ,Business ,Retail industry - Abstract
Nowhere is the effect of the Internet on the industry clearer than when looking at how orders are received. The respondents to this year's Catalog Age Benchmark Report on Operations [...]
- Published
- 2005