1. Blooming Business: How Consumer Satisfaction Shapes Online Plant and Cut Flower Spending
- Author
-
Alicia L. Rihn, Bridget K. Behe, Melinda Knuth, and Patricial Huddleston
- Subjects
online survey ,ornamental horticulture ,online shopping ,reviews ,Plant culture ,SB1-1110 - Abstract
Online sales of plants are relatively new compared with other products. An online survey was used to measure online and in-store plant/flower spending from 1290 participants. Participants were satisfied with their online plant/flower purchases and spent $31.86 more on plants/flowers through online retailers than in stores. Participants’ social media use increased their in-store plant/flower spending but not online spending. Using Amazon, Google, and farm-direct online retailers increased both in-store and online plant/flower spending. Demographic characteristics did not influence online or in-store spending, except income which had a positive effect.
- Published
- 2024
- Full Text
- View/download PDF