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Qualitative research is an increasingly popular research approach for tackling the evolving complexity of social issues. With this rise in use, methods of qualitative data collection are becoming highly diverse, moving away from conventional approaches and welcoming more innovative and creative methods of data collection in a quest to produce critically and theoretically engaged new knowledge. Although traditional face-to-face interviews remain a compelling and popular means, modern innovative technology-based interviewing, such as videoconference interviews, can play a pivotal role in qualitative research. This article argues that this approach is pragmatic because video conferencing interviews are relatively affordable for research teams and, for many research participants, they are more accessible than face-to-face interviews. On the other hand, it provides a unique opportunity for researchers and participants by compressing the time-space divide, facilitating safety, reducing travel-related expenses, accessing transnational participants, maintaining social distance, and protecting personal space and privacy. Yet, this article also argues that videoconferencing can be dogged by practical challenges that might conflict with the holistic quality of qualitative research, such as dropped calls and loss of intimacy compared to traditional in-person interviews. This article presents the experiences of a young researcher, who reflects on how and why he conducted Skype interviews in his research. The article concludes that, despite the relative merits and demerits, videoconference interviews can be a useful supplement or replacement for traditional face-to-face interviews. However, more research is needed to gain a robust understanding of how this type of interview meets basic assumptions about the quality of interviews and affects the overall rigor of qualitative research. [ABSTRACT FROM AUTHOR]

Purpose:Theoretical and empirical research findings attest to the workplace being a social environment in which co-workers have a critical influence on the employment outcomes and return-to-work (RTW) success of other employees. However, co-workers do not have a formal role in RTW planning. The aim of this study was to explore how managers responsible for developing and implementing RTW procedures view the role of co-workers in this process. Method:An exploratory qualitative pilot study was conducted in Canada. Participants (1 male; 13 females; mean experience in RTW = 11.8 years) were workplace (n=8) or RTW managers (n=6) with direct oversight of RTW plans. The participants were recruited via invitation from a research institute and were drawn from three different provinces. Data were gathered via open-ended questions and were coded and subject to thematic analysis. Findings:Three key themes were identified: (1) Managers view RTW as having little relevance to co-workers but expect them to cooperate with the arrangements; (2) Formal procedures are inadequate when psychosocial barriers to work resumption are present, so managers use informal strategies to engage co-workers’ emotional and social support; and (3) Managers have difficulty integrating RTW procedures with other legal obligations, such as privacy and confidentiality requirements. Conclusion:Existing arrangements for the development and implementation of RTW are sufficient most of the time, but may be inadequate when an injured worker presents with psychosocial barriers to work resumption.Implications for RehabilitationStandard RTW arrangements can be inadequate when a RTW plan requires active co-worker support.Privacy and confidentiality provisions can result in managers using informal procedures for information exchange and to engage co-workers.The use of risk management strategies – assessment, consultation and communication – could be used to include co-workers when workplace issues threaten the success of a RTW plan. [ABSTRACT FROM PUBLISHER]

Introduction. Immigrants often come to Canada for the purpose of employment and make up a large proportion of our labour force. Yet, these workers' labour market experience may not always be positive – new immigrant workers can have difficulties finding a job in their field and may end up working in ‘survival jobs’ that expose them to workplace hazards. Workers who are new to Canada may not be familiar with legislation designed to protect them at work or with social programs that can help after a work-related injury. Methods. Through a series of in-depth interviews this study examined the experiences of new immigrants after they were injured on the job. Results. The analysis revealed that many workers were in manual, ‘survival jobs’ and had not received job or occupational health and safety training. Many did not speak the English language well and knew little about their rights. While workers often felt trepidation about reporting their injury, most told a health care provider or employer that they were injured or in pain. This, however, rarely led to timely or appropriate claim filing. Workers were often discouraged from filing a claim, misinformed about their rights or offered ‘time off work’ in lieu of reporting the injury to worker's compensation. In instances where a claim was filed, communication problems were common and led to mistakes being made on forms and misunderstandings with the adjudicator and employer. Interpretation services were not always offered consistently or at the correct time. Conclusion. Efforts must be made to systematically inform new immigrants of their health and safety rights, responsibilities and entitlements as they are entering the labour market. Systems must be put in place to ensure that immigrants can access the compensation system in the event of a work-related injury and that employers and healthcare providers fulfil their reporting responsibilities. [ABSTRACT FROM PUBLISHER]

On the basis of a qualitative study of health in small enterprises, this paper attempts to theorise the social production of illness and injury in the workplace. Particular features of working life in small workplaces, especially their personalised social relations and low polarisation of employer-employee interests, shape workers' perceptions of the employment relationship and of health in relation to work. Strained authority relations at work can form a key social context in which health and injury are constructed. In situations of conflictful supervisory relations, bodily experiences can become 'problematised'. Meanings attributed to health conditions and the quality of the employment relationship are transformed and merged, prompting a questioning of the legitimacy of power asymmetries in the workplace and recognition of the conflicting interests of labour and capital. Bodily experiences and ill-health offer possibilities for resistance and become mediators of broader social tensions. Unheeded illness claims deepen feelings of distrust and blame, further causing labour relations to deteriorate, and re-producing the social conditions for illness. [ABSTRACT FROM AUTHOR]