1. Social work management in an era of diminishing federal responsibility
- Author
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Edwards, Richard L., Cooke, Philip W., and Reid, P. Nelson
- Subjects
Social service -- Management -- Evaluation -- Planning ,Government spending policy -- Social aspects -- Economic aspects -- Analysis ,Public administration -- Social aspects -- Analysis -- Economic aspects ,Administrative agencies -- Planning -- Analysis -- Social aspects -- Economic aspects ,Reengineering (Management) -- Analysis -- Social aspects -- Economic aspects ,Total quality management -- Evaluation -- Social aspects -- Analysis -- Economic aspects ,Decentralization in government -- Economic aspects -- Social aspects -- Analysis ,Sociology and social work ,Reengineering ,Company business planning ,Company business management ,Management ,Planning ,Social aspects ,Evaluation ,Economic aspects ,Analysis - Abstract
The management of organizations in every sector, including social services, has changed rapidly in recent years. However, because social work management is practiced in organizations that are typically funded directly or indirectly by the government, the current management challenges are particularly intense. These challenges result from changes in the U.S. economic and social structure, changes in public policy that have greatly increased the diversity and competitiveness of social services providers, and the development of growing public discontent with government organizations. This article reviews these changes and challenges, considers two management approaches (total quality management and reengineering), and discusses implications for social work. Key words: management; reengineering; social services; social work; total quality management, One needs only to look at recent presidential and congressional election results to see a growing public unhappiness with government. In 1992 Texas billionaire Ross Perot ran for president as [...]
- Published
- 1996