Search

The University of Houston Libraries implemented Primo as the primary search option on the library website in May 2014. In May 2015, the Libraries released a redesigned interface to improve user experience with the tool. The Libraries took a user-centered approach to redesigning the Primo interface, conducting a "think-aloud" usability test to gather user feedback and identify needed improvements. This article describes the method and findings from the usability study, the changes that were made to the Primo interface as a result, and implications for discovery-system vendor relations and library instruction. [ABSTRACT FROM AUTHOR]

This case study focuses on a usability test conducted by four librarians at Texas Tech University (TTU). Eight students were asked to complete a series of tasks using OneSearch, the TTU Libraries' implementation of the Primo discovery tool. Based on the test, the team identified three major usability problems, as well as potential solutions. These problems typify the difficulties patrons face while using library search tools, but they have a variety of simple solutions. [ABSTRACT FROM AUTHOR]