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Your search keyword '"Avaya Inc."' showing total 639 results
Start Over Descriptor "Avaya Inc." Topic telecommunications industry
639 results on '"Avaya Inc."'

1. CALABRIO SOFTWARE INTEGRATES WITH AVAYA AXP PLATFORM

Subjects
Avaya Inc., Call centers, Telecommunications equipment industry, Telecommunications equipment industry, Business, Telecommunications industry
Abstract

Calabrio, has integrated with another solution from Avaya,. The Calabrio Workforce Management (WFM) solution will seamlessly integrate with Avaya Experience Platform (AXP) Public Cloud, in a milestone collaboration that will [...]

Published
2024

2. Avaya Named to Shortlist for Constellation Research's Contact Centre as a Service Solutions

Subjects
Avaya Inc., Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2023 M2 COMMUNICATIONS Communications solutions provider Avaya's Avaya Experience Platform, the cloud-based contact centre-as-a-service solution, has been recognised by Constellation Research in its latest Constellation ShortList for Contact [...]

Published
2023

3. Avaya Transforms On-Premises Systems with Hybrid Cloud Deployments

Subjects
Avaya Inc., Telecommunications equipment industry, Customer service, Support services, Customer service, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2023 M2 COMMUNICATIONS Hybrid cloud deployments Avaya, focussed on simplifying communications and collaboration, transforms on-premises solutions for organisations and their contact centres so they can experience technology innovation [...]

Published
2023

4. Avaya VP Honored as a 2023 CRN Channel Chief

Subjects
Avaya Inc., Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2023 M2 COMMUNICATIONS CRN, a brand of The Channel Company, has recognised John Lindsley, VP of North American Channel sales at Avaya (NSE: AVYA) as a 2023 CRN [...]

Published
2023

5. RISING STARS

Subjects
Avaya Inc., Telecommunications equipment industry, Securities analysis, Customer service, Call centers, Backup software, Telecommunications equipment industry, Customer service, Support services, Backup software, Telecommunications industry, High technology industry, Business
Abstract

Each year, we crown as Rising Stars a handful of innovative companies from across the entire customer support industry, rewarding them not so much for their dominance in any one [...]

Published
2019

6. Zultys Adds Jon Leighton as New Area Sales Director for the Eastern U.S. and Canada

Subjects
Avaya Inc., Telecommunications equipment industry, Sales managers, Telecommunications equipment industry, Business, Business, international, Telecommunications industry
Abstract

Zultys, a provider of omnichannel, unified communications, hosted business phone services, and premise-based communications systems, has reported the appointment of Jon Leighton as the new area sales director for the [...]

Published
2024

7. Avaya, Microsoft to Deliver Avaya OneCloud Solutions on Microsoft Azure

Subjects
Microsoft Corp., Avaya Inc., Computer software industry, International cooperation, Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2022 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, and Microsoft Corp. have expanded their global partnership by pairing the [...]

Published
2022

8. Avaya Virtual Agent Available to Deploy

Subjects
Avaya Inc., Telecommunications equipment industry, Customer service, Support services, Customer service, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2022 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced an enhancement to Avaya OneCloud(TM) to dramatically reduce the [...]

Published
2022

9. Avaya OneCloud Improves Experiences While Significantly Reducing Costs

Subjects
Avaya Inc., Call centers, Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2022 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, is providing enhanced experiences and significant annual cost reductions for Advanced [...]

Published
2022

10. Avaya Gets CRN 5-Star Rating for Its Avaya Edge Partner Program

Subjects
Avaya Inc., High technology industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2022 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced that CRN[R], a brand of The Channel Company, has [...]

Published
2022

11. NWN Launches New Hybrid Work Suite

Subjects
Microsoft Corp., Avaya Inc., Computer software industry, Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2022 M2 COMMUNICATIONS NWN Carousel, the integrated cloud communications service provider, has released a new suite of integrated collaboration services designed to enable organizations to easily transition their [...]

Published
2022

12. Avaya Announces Winners of Technology Hackathon

Subjects
Avaya Inc., Telecommunications equipment industry, Computer hackers, Hacker, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced the winners of its TADHack Mini-Orlando -- a communications [...]

Published
2021

13. DHL Supply Chain Singapore Supercharges Agent Retention with Avaya OneCloud

Subjects
Avaya Inc., Telecommunications equipment industry, Logistics services, Logistics, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS DHL Supply Chain, a contract logistics provider, has accelerated its business expansion to meet a boom in demand for its services, while simultaneously increasing agent [...]

Published
2021

14. DHL Supply Chain Singapore Supports Business Expansion, Supercharges Agent Retention with Avaya OneCloud

Subjects
Avaya Inc., Call centers, Telecommunications equipment industry, Logistics services, Logistics, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: posted by Avaya DHL Supply Chain, the world’s leading contract logistics provider, has accelerated its business expansion to meet a boom in demand for its services, while simultaneously increasing [...]

Published
2021

15. Empirix launches Hammer Voice Explorer to complete its end-to-end portfolio and accelerate cloud contact center transformation

Subjects
Avaya Inc., Call centers, Telecommunications equipment industry, Customer service, Support services, Customer service, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: Empirix Empirix, an Infovista company, has announced the launch of Hammer Voice Explorer (HVE), an innovative solution to discover the paths in an Interactive Voice Response (IVR) system and [...]

Published
2021

16. Avaya Brings Out Sustainability Update

Subjects
Avaya Inc., Sustainable development, Business, Business, international, Telecommunications industry
Abstract

Avaya, a global company focused on customer experience solutions, reported the release of its latest Sustainability Update, highlighting the company's initiatives and progress toward making a positive impact in its [...]

Published
2023

17. Avaya To Help Customers Build Better AI-Powered Experiences

Subjects
Avaya Inc., Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE:AVYA), a provider of solutions to enhance and simplify communications and collaboration, has unveiled Avaya Experience Builders(TM), globally aligning Avaya's services, partners and developers [...]

Published
2021

18. Integration of Microsoft Azure Communication Services with Avaya OneCloud CPaaS

Subjects
Avaya Inc., Telecommunications equipment industry, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: posted by Avaya Avaya has announced a strategic relationship with Microsoft to create a powerful set of joint cloud communications solutions to define the future of customer and employee [...]

Published
2021

19. Avaya Becomes Finalist in 2021 SuperNova Awards by Constellation Research

Subjects
Avaya Inc., Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, was named a finalist in the 11th annual Constellation SuperNova Awards, [...]

Published
2021

20. Avaya Named a Major Player in the IDC MarketScape: Worldwide CPaaS 2021 Vendor Assessment

Subjects
Avaya Inc., Telecommunications equipment industry, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: posted by Avaya Avaya has been named a “Major Player” in the 2021 IDC MarketScape for the worldwide CPaaS (Communications Platform as a Service) market. Avaya OneCloud™ CPaaS enables [...]

Published
2021

21. ConnectPath CX is the go to Cloud Contact Center as a Service Platform (CCaaS) to replace aging Avaya systems

Subjects
Avaya Inc., Call centers, Telecommunications equipment industry, Web services, Web services, Telecommunications equipment industry, Telecommunications industry
Abstract

(PRWeb) - CloudHesive, an Amazon Web Services (AWS) Premier Consulting Partner, with global headquarters in Fort Lauderdale, Florida and regional headquarters in Buenos Aires, Argentina, and Santiago, Chile, announced that [...]

Published
2023

22. Avaya Bolsters Leadership Team

Subjects
WW International Inc., Avaya Inc., Consumer goods industry, Telecommunications equipment industry, Chief financial officers, Telecommunications equipment industry, Business, Business, international, Telecommunications industry
Abstract

Avaya reported the appointment of three executives to strengthen the Company's leadership team. According to a media release, the following executives will report to Alan Masarek, Avaya's Chief Executive Officer: [...]

Published
2023

23. Avaya OneCloud CCaaS Gains New Workflow Capability with New Voice and Digital Engagement Features to Enhance CX

Subjects
Avaya Inc., Call centers, Telecommunications equipment industry, Customer service, Support services, Customer service, Workflow software, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: posted by Avaya Avaya has introduced new capabilities for Avaya OneCloud™ CCaaS that deliver better outcomes for customers by connecting voice, digital and AI applications using a single visual [...]

Published
2021

24. Avaya Enables Composable Enterprise with New AI Capabilities in Collaboration with NVIDIA

Subjects
Avaya Inc., Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE:AVYA), a provider of solutions to enhance and simplify communications and collaboration, is providing attendees at the NVIDIA GPU Technology Conference with new insights [...]

Published
2021

25. Avaya Spaces Adds New Capabilities to Workstream Collaboration Platform

Subjects
Avaya Inc., Telecommunications equipment industry, Communications software, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced new capabilities for Avaya Spaces, the modern workstream collaboration [...]

Published
2021

26. New Capabilities for Avaya Spaces Modern Workstream Collaboration Platform for the Hybrid Work-From-Anywhere Era

Subjects
Avaya Inc., Software, Telecommunications equipment industry, Software quality, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: posted by Avaya Avaya has announced new capabilities for Avaya Spaces®, the modern workstream collaboration (WSC) platform that offers evolved Unified Communications capabilities via a user’s preferred device. AI-enhanced [...]

Published
2021

27. PCMag Readers Declare Ooma Office Best Business VoIP Phone Service

Subjects
Avaya Inc., Telephone services, Telecommunications equipment industry, Communications software, VoIP (Network protocol), Voice over IP, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Ooma, Inc., a smart communications platform for businesses and consumers, has announced that for the eighth year in a row the company's Ooma Office service [...]

Published
2021

28. PCMag Readers Declare Ooma Office Best Business VoIP Phone Service

Subjects
Avaya Inc., Telephone services, Telecommunications equipment industry, Communications software, VoIP (Network protocol), Voice over IP, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Ooma, Inc., a smart communications platform for businesses and consumers, has announced that for the eighth year in a row the company's Ooma Office service [...]

Published
2021

29. Israel's Social Security Administration Doubles Customer Service Capability

Subjects
United States. Social Security Administration, Avaya Inc., Call centers, Telecommunications equipment industry, Social security, Customer service, Support services, Customer service, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has enabled Israel's Social Security Administration to successfully adopt remote work [...]

Published
2021

30. WebRTC + CRM = Better Customer Support: TO GET THE MOST OUT OF WEB-BASED REAL-TIME VIDEO, VOICE, AND FILE AND SCREEN SHARING, COMPANIES MUST LINK THE FUNCTIONS TO THEIR SYSTEMS OF RECORD

Author

Smilansky, Oren

Subjects
Avaya Inc., Vice presidents (Organizations), Telecommunications equipment industry, Customer relationship management, Call centers, Customer relationship management, Telecommunications equipment industry, Business, High technology industry, Telecommunications industry
Abstract

Though the technology has been around since at least 2011, businesses have only recently started to take advantage of web real-time communications (WebRTC). Between 2014 and 2017, the business adoption [...]

Published
2017

31. Service Elite

Author

Minsker, Maria, Del Rowe, Sam, and Smilansky, Oren

Subjects
Avaya Inc., Telecommunications equipment industry, Customer service, Support services, Customer service, Telecommunications equipment industry, Business, High technology industry, Telecommunications industry, Salt River Project (Tempe, Arizona)
Abstract

As today's customers get more tech savvy and less forgiving of subpar customer experiences, companies have to stay on top of trends and be open to new support channels and [...]

Published
2017

32. Avaya Announces New AI Capabilities

Subjects
Avaya Inc., Telecommunications equipment industry, Customer service, Support services, Customer service, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced that its Avaya OneCloud(TM) CCaaS and OneCloud(TM) CPaaS portfolios [...]

Published
2021

33. Avaya Expanding AI-powered Contact Center Capabilities

Subjects
Avaya Inc., Call centers, Telecommunications equipment industry, Employee motivation, Web services, Machine learning, Customer service, Support services, Customer service, Web services, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2021 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced an expansion of its artificial intelligence (AI)-powered customer experience [...]

Published
2021

34. Gulf Bank Embarks On Multi-Year Multiexperience Transformation Journey With Avaya

Subjects
Avaya Inc., Banks (Finance), Telecommunications equipment industry, Customer service, Support services, Customer service, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: posted by Avaya Gulf Bank, one of the largest and leading banks in Kuwait, has embarked on a multi-year customer experience transformation journey with Avaya as it seeks to [...]

Published
2020

35. Avaya Spaces Introduces 61-participant Concert View

Subjects
Avaya Inc., Telecommunications equipment industry, Concerts, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced that Avaya Spaces, the all-in-one video collaboration platform for [...]

Published
2020

36. Avaya Release to Increase Remote Worker Productivity

Subjects
Avaya Inc., Labor productivity, Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE:AVYA), a provider of solutions to enhance and simplify communications and collaboration, has announced a redesign of its award-winning Avaya Vantage(TM) desktop device to [...]

Published
2020

37. US Social Security Administration PIcks Avaya Communications Solutions to Increase Efficiency

Subjects
United States. Social Security Administration, Avaya Inc., Telecommunications equipment industry, Social security, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE: AVYA) has announced that its Avaya OneCloud portfolio of communications and collaboration solutions has been selected by the US Social Security Administration (SSA) [...]

Published
2020

38. Avaya Helping Customers Impacted by Hurricane Delta

Subjects
Avaya Inc., Telecommunications equipment industry, Hurricanes -- United States, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, is providing customers in areas potentially impacted by Hurricane Delta with [...]

Published
2020

39. Avaya Gets Award for Giving Back to Global Communities, Customers During COVID-19

Subjects
Avaya Inc., Telecommunications equipment industry, Healthcare industry software, COVID-19, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of communications solutions, has announced that TrustRadius has awarded it the 2020 Tech Cares Award for going above and beyond [...]

Published
2020

40. Avaya Closes Senior First Lien Notes Offering

Subjects
Avaya Inc., Securities offerings, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya Holdings Corp. (NYSE: AVYA) has announced that its wholly owned subsidiary, Avaya Inc. has closed its previously announced private offering of USD 1 billion [...]

Published
2020

41. Avaya Enables Students,Teachers to Bridge Gap in Digital Classroom Era

Subjects
Avaya Inc., Teachers, Educational technology, Technology in education, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, is enabling educational institutions worldwide to adapt to new ways to [...]

Published
2020

42. Avaya Provides Emergency Communications to Hurricane Sally Victims

Subjects
Avaya Inc., Disaster victims, Hurricanes, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE:AVYA), a provider of solutions to enhance and simplify communications and collaboration, is providing customers in areas potentially impacted by Hurricane Sally with the [...]

Published
2020

43. Avaya Upsizes and Prices Senior First Lien Notes Offering

Subjects
Avaya Inc., Securities offerings, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya Holdings Corp. (NYSE: AVYA) has announced that in response to strong demand its wholly owned subsidiary, Avaya Inc. has upsized its previously announced private [...]

Published
2020

44. Avaya Makes Notes Offering

Subjects
Avaya Inc., Securities offerings, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya Holdings Corp. (NYSE: AVYA) has announced that its wholly owned subsidiary, Avaya Inc., is offering USD 750 million in aggregate principal amount of Senior [...]

Published
2020

45. Teleperformance Modernizes Communications Infrastructure

Subjects
Avaya Inc., Telecommunications software, Labor productivity, Telecommunications equipment industry, COVID-19, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Teleperformance, a global group in digitally integrated business services, has chosen Avaya OneCloud(TM) Subscription to transform their communications platform by deploying 126,000 Unified Communications (UC) [...]

Published
2020

46. Avaya Enables Learning Across Africa as 250M Children Lose Access to Physical Classrooms

Subjects
Avaya Inc., Telecommunications equipment industry, Educational facilities, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE: AVYA), a provider of solutions to enhance and simplify communications and collaboration, is helping to stem the loss of school facilities to as [...]

Published
2020

47. Ontario Provincial Police Conducts First NG9-1-1 Call Transfer In Canada

Subjects
Ontario. Provincial Police, Avaya Inc., Telecommunications equipment industry, Telecommunications equipment industry, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS Avaya (NYSE: AVYA) and Komutel, in close collaboration with Combat Networks, Bell Canada and the Ontario Provincial Police (OPP), have conducted the first Next Generation [...]

Published
2020

48. Government of Mexico City Implements Avaya Contact Center Solutions

Subjects
Locatel, Avaya Inc., Call center software, Call centers, Call center software, Business, Computers and office automation industries, Telecommunications industry
Abstract

INTERNET BUSINESS NEWS-(C)1995-2020 M2 COMMUNICATIONS The Government of Mexico City and its Digital Agency for Public Innovation have implemented a Detection, Protection and Safeguard program to address COVID-19, featuring contact [...]

Published
2020

49. Avaya Spaces: The Cornerstone Of Our Own COVID-19 Response

Subjects
Avaya Inc., Telecommunications equipment industry, Groupware, Telecommunications equipment industry, Telecommunications industry
Abstract

Byline: CT Bureau Avaya CEO Jim Chirico recently said, ǣCommunication and collaboration tools are important during business as usual, but absolutely critical during times of crisis.ǥ The response to COVID-19 [...]

Published
2020

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