This article reports on some library employees and other union members lobbying at an October 1, 1990 city council meeting in Santa Ana, California, to demand the ouster of Santa Ana Public Library Director Robert Richard. Prior to the meeting, two damning petitions were presented to the council, mayor, and city manager. Leaders of the Santa Ana City Employees Association, Service Employees International Union Local 1939, accuse Richard of cutting bonuses for night-shift staff, reducing clerical staff, preventing employees from using vacation time, and requiring them to work on holidays when other city departments are closed. According to Richard, who attended the council meeting, only 15 library employees actually showed up to demand his removal; the rest of the protestors were union supporters from other city departments. According to an administrative assistant in another city department, tension between Richard and his staff has been building for over half of his four-year tenure as director. Richard said his troubles began about six months after his arrival. Richard explained to the staff of American Libraries in detail how he found gross violations of city policy regarding holidays and overtime. The memorandum of understanding, or contract, under which employees serve is negotiated by the union and the city manager, Richard said, and the director has nothing to do with what's in it. He called the union's representation dishonest.