1. Digital transformation of cultural institutions: a statistical analysis of Italian and Campania GLAMs.
- Author
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Guarino, Massimo, Di Palma, Maria Anna, Menini, Tullio, and Gallo, Michele
- Subjects
SOCIAL evolution ,STATISTICS ,BUSINESS literature ,RASCH models ,INFORMATION technology - Abstract
Digitalization is playing a prominent role in cultural economics reshaping GLAM organizations toward a more relevant income generation. However achieving a higher level of digitalization requires careful management and resource planning. To this end, the concept of digital maturity provides a useful description of an organization current level of digitalization, allowing for a more effective digital transformation process. The literature concerning business studies and information technology developed highly detailed surveys to assess digital maturity levels within organizations, the so-called digital maturity models. Nevertheless, while many of them are manufacturing-based, very few are wide-spectrum models allowing for a generic assessment of digital maturity. This paper provides a preliminary descriptive analysis on the aptitude of Italian and Campania GLAMs for deploying digital facilities and services, thus suggesting the need to elaborate a specific digital maturity model for GLAM organizations. [ABSTRACT FROM AUTHOR]
- Published
- 2020
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