1. Working with a robot in hospital and long-term care homes: staff experience.
- Author
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Ren, Lily Haopu, Wong, Karen Lok Yi, Wong, Joey, Kleiss, Sarah, Berndt, Annette, Mann, Jim, Hussein, Ali, Hu, Grace, Wong, Lily, Khong, Ruth, Fu, Jason, Ahmed, Nazia, Nolte, Julia, and Hung, Lillian
- Subjects
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SENILE dementia treatment , *WORK , *NURSES , *TEAMS in the workplace , *PATIENTS' families , *RESEARCH funding , *FOCUS groups , *SOCIAL workers , *INSTITUTIONAL care , *QUALITATIVE research , *PERSONNEL management , *MEDICAL personnel , *AUTONOMY (Psychology) , *WIRELESS communications , *INTERVIEWING , *FIELD notes (Science) , *LEADERSHIP , *HOSPITALS , *SERVICES for caregivers , *JUDGMENT sampling , *GOAL (Psychology) , *TELEMEDICINE , *NURSING care facilities , *THEMATIC analysis , *SOUND recordings , *ATTITUDES of medical personnel , *ROBOTICS , *RESEARCH methodology , *TECHNOLOGY , *PATIENT-professional relations , *HEALTH facilities , *INTERNET service providers , *EXPERIENTIAL learning - Abstract
Although there is a growing literature on the use of telepresence robots in institutional dementia care settings, limited research focused on the perspectives of frontline staff members who deliver dementia care. Our objective was to understand staff perspectives on using telepresence robots to support residents with dementia and their families. Guided by the Consolidated Framework for Implementation Research, we conducted four focus groups and 11 semi-structured interviews across four long-term care (LTC) homes and one hospital in Canada. We included 22 interdisciplinary staff members (e.g., registered nurses, social workers, occupational therapists, recreational therapists) to understand their experiences with telepresence robots. Thematic analysis identified three key themes: 1) Staff Training and Support; 2) Robot Features; 3) Environmental dynamics for Implementation. Our results underscore the imperative of structural support at micro-, meso- and macro-levels for staff in dementia care settings to effectively implement technology. This study contributes to future research and practice by elucidating factors facilitating staff involvement in technology research, integrating staff voices into technology implementation planning, and devising strategies to provide structural support to staff, care teams, and care homes. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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