Search

The study is basically on the Innovations and Trends in Nigeria Library & Information Practice. The study highlighted some of the innovations and trends currently in place at the Admiralty University of Nigeria. From the study, it is glaring that ADUN Library is among the few libraries in Delta State, Nigeria that have embraced innovations in their service delivery. ADUN Library has introduced QR Codes for swift access to their library holdings. Also, the library designed a library webpage for current awareness on library resources, databases, and much more. Also, it was highlighted in the present study using the OPAC embedded in the library webpage, library users can access the library materials using major keywords like the author’s name, title, publisher, date of publication, and ISBN to mention only but a few. The study has established that catching up with innovations and trends has prospects for libraries in this digital age. The challenges experienced in incorporating innovations from the ADUN Library viewpoints are poor power supply, slow internet access, limited staff, and the frequent need for training. The researchers suggest that sufficient funding should be provided to academic libraries to enable the efficient planning and implementation of innovations and trends in their library operations and adequate power supply backup equipment should be acquired for academic libraries to reduce the level of power fluctuations experienced in most libraries, among others. [ABSTRACT FROM AUTHOR]

The study investigated marketing of library services as a determinant for undergraduate's patronage in Oghara Polytechnic library in Delta State, Nigeria. The study adopted a descriptive survey research design using questionnaire as instrument for data collection. The population of the study consists of 31 library staff at the Oghara polytechnic library. A total of 31 questionnaires were distributed only 25 were retrieved. Data collected were analyzed using descriptive statistics mean and percentage mean score of 2.5 and above. The study revealed that the needs for marketing library and information services in Oghara polytechnic libraries is keeping the clients in touch, informed about resources and services that match their interests, aims at determining the needs and aims at determining the wants and demands of undergraduates. The study shows the current techniques employed in marketing library services as library website, orientation tours and workshops, blogs and podcast, and posters. The study affirmed the extent of undergraduate's patronage as once in week, twice a week and during exams. The study recommended that the library management should utilize social media to market their information resource and services to increase undergraduate's patronage, the library staff should improve their relationships with their users so as to portray a good image of the library to their users. [ABSTRACT FROM AUTHOR]

This study assesses the service delivery quality using SERVQUAL to predict library users' intention to revisit Delta State Polytechnic Library, Ogwashi-Uku. Ultimately, the survey helps improve the quality of library services by informing the development and rollout of initiatives that address the concerns voiced by the polytechnic community. The working population of the study was 4545 library users in Delta state Polytechnic, Ogwashi-uku. A sample size of 354 was achieved using Wimmer and Dominick's sample size calculator. Direct data collection using a Questionnaire from Delta state Polytechnic libraries in Delta state, Nigeria, was the primary data collection method. The results of the assessment showed that DSPG library service quality has a significant effect on library users' intentions to revisit. Perceived reliability as a service quality positively affects library users' intentions to return, while assurance and empathy have the slightest positive influence. The study concluded that Library users who are assured and perceive library service as reliable, responsive, empathic, and tangible are more likely to revisit the Library. Therefore, working recommendations were made. [ABSTRACT FROM AUTHOR]

The study scrutinised the correlation between interpersonal skills and job satisfaction among librarians in university libraries in Bayelsa and Delta State. Descriptive survey research design was espoused for the study, using a self-constructed questionnaire as the implement of data collection. The questionnaire was constructed after extensive consultation of related literature, to ensure that pertinent items were included. The population of the study encompassed all librarians in the university libraries in Bayelsa and Delta State, Nigeria; however, the study embraced a purposive sampling technique to handpick respondents for the study. The population of the study encompassed all librarians 78 from university libraries in Delta and Bayelsa State, Nigeria. This was as a result of the manageable size of the population. The study has revealed that a majority of the respondents maintain eye contact with patrons, colleagues, and superiors on the job; they do not get frightened or stressed on the job; they take their work seriously; they do not have difficulty following a task through from the beginning to the end; they always complete their tasks when due; they do not get angry; they do not lose their temper when things do not go the way they want it; they always have good posture and body language at work; they never curse or use offensive language at the work place; people who know them would describe them as cheerful and friendly; they respect the opinions and rights of others at the work place; they are clean, well-schooled, and well groomed in their profession; they handle conflicts among library users and colleagues in a fair and unbiased manner; they try to remain cool and maintain their temper, even in conflicting situations; they interact with library users and colleagues at the same level, irrespective of cultural diversities; and they disagree that they give an excuse to avoid queries when they cannot accomplish their task. The outcomes of the study recommended that managers/heads of libraries should endeavour to encourage librarians to attend courses on interpersonal skills in Nigeria and abroad, by sponsoring librarians through the Tertiary Education Fund. In-house training on interpersonal skills for librarians should be organised quarterly to facilitate effective service delivery. [ABSTRACT FROM AUTHOR]

The article presents the discussion on librarians promoting the use of the library through other means such as marketing of library services to the users. Topics include visiting private information providers, cybercafé, and no longer solely relying on the library; and library services such as decline in library budget, change in user's mode of satisfaction, rising cost of books, and serials and electronic resources.

The article presents the results of research on the use of cell phones for library operations, which focused on the use of GSM (global system for mobile communications) technologies at the Delta State University Library in Abraka, Nigeria. An overview of related previous studies is provided, along with details of the research protocol, which involved a survey of library users and staff. It was found that improved telecommunications infrastructure would be needed in order for the library to take full advantage of the mobile phone as a library resource for users, and recommendations on implementing improvements are provided.