12 results on '"Jones, Matthew D."'
Search Results
2. Exploring the Role of Guidelines in Contributing to Medication Errors: A Descriptive Analysis of National Patient Safety Incident Data.
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Jones, Matthew D., Liu, Shaojun, Powell, Freyja, Samsor, Asma, Ting, Felicity Chao Ru, Veliotis, Nikolaos, Wong, Yin Mei, Franklin, Bryony Dean, and Garfield, Sara
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- *
MEDICATION errors , *MEDICAL incident reports , *MEDICATION safety , *PATIENT safety , *TASK analysis , *INTER-observer reliability - Abstract
Introduction: Clinical guidelines can contribute to medication errors but there is no overall understanding of how and where these occur. Objectives: We aimed to identify guideline-related medication errors reported via a national incident reporting system, and describe types of error, stages of medication use, guidelines, drugs, specialties and clinical locations most commonly associated with such errors. Methods: Retrospective analysis of reports to the National Reporting and Learning System for England and Wales. A hierarchical task analysis (HTA) was developed, describing expected practice when using guidelines. A free-text search was conducted of medication incident reports (2016–2021) using search terms related to common guidelines. All identified reports linked to moderate-severe harm or death, and a random sample of 5100 no/low-harm reports were coded to describe deviations from the HTA. A random sample of 500 cases were independently double-coded. Results: In total, 28,217 reports were identified, with 608 relating to moderate-severe harm or death. Fleiss' kappa for interrater reliability was 0.46. Of the 5708 reports coded, 642 described an HTA step discrepancy (including four linked to a death), suggesting over 3200 discrepancies in the entire dataset of 28,217 reports. Discrepancies related to finding guidelines (n = 300 reports), finding information within guidelines (n = 166) and using information (n = 176). Discrepancies were most frequently identified for guidelines produced by a local organisation (n = 405), and most occurred during prescribing (n = 277) or medication administration (n = 241). Conclusion: Difficulties finding and using information from clinical guidelines contribute to thousands of prescribing and medication administration incidents, some of which are associated with substantial patient harm. [ABSTRACT FROM AUTHOR]
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- 2024
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3. Pharmacy professionals' views regarding the future of NHS patient medicines helpline services: a multimethod qualitative study.
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Williams, Matt, Jordan, Abbie, Scott, Jenny, and Jones, Matthew D.
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MEDICINE information services ,PHARMACY ,TELEPHONE in medicine ,NATIONAL health services ,HOSPITAL pharmacies ,QUALITATIVE research - Abstract
Background: Patient medicines helpline services (PMHS) have been established at some National Health Service (NHS) hospitals, to provide patients with post-discharge medicines-related support. However, findings suggest that many PMHS are provided sub-optimally due to a lack of resources. This study sought to examine pharmacy professionals' perceptions of the future of PMHS.Methods: Participants comprised pharmacy professionals from NHS Trusts in England that provided a PMHS. Invitations to participate in a qualitative survey and then an interview were sent to pharmacy services at all NHS Trusts that provided a PMHS. This resulted in 100 survey participants and 34 interview participants. Data were analysed using Braun and Clarke's inductive reflexive thematic analysis.Results: Two themes were generated: Enhancing value for service users and Improving efficiency. Enhancing value for service users identifies pharmacy professionals' suggestions for improving the value of PMHS for service users. These include providing access methods extending beyond the telephone, and providing patients/carers with post-discharge follow-up calls from a pharmacist to offer medicines-related support. Improving efficiency identifies that, in the future, and in line with NHS plans for efficiency and shared resources, PMHS may become centralised or provided by community pharmacies. Centralised services were considered to likely have more resources available to provide a patient medicines information service compared to hospital pharmacies. However, such a change was perceived to only increase efficiency if patient information can be shared between relevant healthcare settings.Conclusions: PMHS are perceived by pharmacy professionals as likely to become centralised in the future (i.e., provided regionally/nationally). However, such change is dependent upon the sharing of patients' information between hospitals and the centralised hub/s or pharmacies. To enhance the value of PMHS for service users, providers should consider establishing other methods of access, such as email and video consultation. Considering the uncertainty around the future of PMHS, research should establish the best way to support all patients and carers regarding medicines following hospital discharge. [ABSTRACT FROM AUTHOR]- Published
- 2021
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4. Pharmacy professionals' experiences and perceptions of providing NHS patient medicines helpline services: a qualitative study.
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Williams, Matt, Jordan, Abbie, Scott, Jenny, and Jones, Matthew D.
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SAFETY-net health care providers ,NATIONAL health services ,PHARMACY ,QUALITATIVE research ,SENSORY perception ,SEMI-structured interviews - Abstract
Background: Patient medicines helpline services (PMHS) have been established at some National Health Service (NHS) Trusts in England, with the aim of providing medicines-related support to patients after they have been discharged. Addressing an important knowledge gap, this qualitative study sought to examine pharmacy professionals' experiences and perceptions of their PMHS, including perceived benefits of the services, and areas for improvement.Methods: Invitations to participate were sent to all NHS Trusts within England that were known to provide a PMHS (n = 117). Semi-structured interviews were conducted via telephone with 34 pharmacy professionals who provide a PMHS (female = 76%, male = 24%; predominantly from Acute NHS Trusts, 76%). Interviews were audio-recorded and transcribed verbatim. The RE-AIM framework for evaluating interventions (RE-AIM: Reach, Effectiveness, Adoption, Implementation, Maintenance) informed the development of the interview schedule and the analysis of the data using framework analysis.Results: Two themes were generated from the analysis: Resources, and Perceived benefits. Findings illustrate how providing a PMHS with limited resources (e.g., no specific funding, understaffed) negatively impacts the implementation, maintenance and reach of PMHS, and the ability to evidence their effectiveness. Despite operating with limited resources, PMHS are considered to have many benefits for patients and healthcare organisations (e.g., providing a 'safety net' to patients during the transfer of care period, providing reassurance to patients, helping to optimise patients' medicines, resolving medicines-related errors, reducing the burden upon other services, and providing the potential to improve hospital services based upon the content of enquiries). However, actually establishing the effectiveness and cost-effectiveness of PMHS is challenging due to perceived logistical difficulties of collecting data, and the difficulty measuring hard outcomes (e.g., prevention of readmissions).Conclusions: PMHS are typically perceived to be under-resourced, although they are considered by pharmacy professionals to have several benefits for service users and NHS Trusts. For those sites that provide a PMHS, we recommend using enquiry data to improve hospital services, and to share ideas for implementing and maintaining a PMHS within a resource-limited context. High-quality research is needed to evidence the effectiveness and cost-effectiveness of PMHS, which may help to secure adequate resources for this service in the future. [ABSTRACT FROM AUTHOR]- Published
- 2020
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5. Contrasting effects of nutrients and climate on algal communities in two lakes in the Windermere catchment since the late 19th century.
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Moorhouse, Heather L., McGowan, Suzanne, Jones, Matthew D., Barker, Philip, Leavitt, Peter R., Brayshaw, Susan A., and Haworth, Elizabeth Y.
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ALGAL communities ,WATERSHEDS ,CLIMATE change ,METEOROLOGICAL precipitation ,WATER quality ,PLANT nutrients ,WATERSHED management - Abstract
Disentangling the role of nutrient pollution and climate change on lake ecosystem functioning is paramount to protect water quality in lake catchments worldwide. For more effective management, however, we need to determine whether these two forcing factors interact at different spatial and temporal scales., This study compares centennial-scale archival data and lake sediment records of eutrophication from Blelham Tarn and previously published data from Lake Windermere's North Basin in the English Lake District. We aimed to quantify how lake morphometry, catchment characteristics and landscape position influence the relationship between climate, local land use and algal community change., Redundancy analysis revealed that increases in cyanobacterial pigments and stable isotopes of nitrogen and carbon in sediments of Blelham Tarn from the 1970s onwards correlate strongly with rising densities of sheep and cattle in the catchment. Concomitant installation of piped water and sewage processing facilities appeared to lead to the expansion of filamentous cyanobacteria. In contrast, elevated fossil pigments from siliceous algae after 1990 were related inversely to winter precipitation, suggesting seasonal changes in hydraulic flushing also influenced the algal community response to centennial-scale fertilisation., Abundance of vernal algae increased synchronously in Blelham Tarn and Lake Windermere's North Basin after regional agricultural intensification in the mid-nineteenth century. In contrast, differences in timing of wastewater disposal and treatment at each site led to asynchronous changes in summer taxa such as filamentous cyanobacteria., This study highlights that lake catchments can act as local filters to regional climate change, both due to differences in localised land-use and intrinsic hydrological features (e.g. catchment:lake area, flushing rate). Further, this paper highlights the ability of palaeolimnology to aid identification of significant nutrient sources over different spatial scales for effective catchment water management. [ABSTRACT FROM AUTHOR]
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- 2014
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6. Dermal absorption of high molecular weight parent and alkylated polycyclic aromatic hydrocarbons from manufactured gas plant soils using in vitro assessment.
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Williams-Clayson, Alison M., Vane, Christopher H., Jones, Matthew D., Thomas, Russell, Taylor, Christopher, and Beriro, Darren J.
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GASWORKS , *POLYCYCLIC aromatic hydrocarbons , *GASES from plants , *SKIN absorption , *MOLECULAR weights - Abstract
An enhanced in vitro human dermal bioavailability method was developed to measure the release of twenty parent and seven alkylated high molecular weight (HMW) polycyclic aromatic hydrocarbons (PAHs) from contaminated soils collected from five former manufactured Gas Plants (MGP) in England. GC-MS/MS was used to quantify HMW PAHs in soil, Strat-M artificial membrane representing skin, and synthetic receptor solution (RS) representing systemic circulation at 1-h, 10-h, and 24-h timesteps. Fluoranthene and pyrene exhibited the highest fluxes from soils to membrane (ranging from 9.5 - 281 ng/cm2/h) and soil to RS (
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- 2024
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7. Pharmacy users' perceptions, awareness and future expectations of community pharmacy in England: a focus group study.
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Paloumpi E, Ozieranski P, Watson MC, and Jones MD
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- Humans, Focus Groups, Motivation, Pharmacists, England, Pharmacies, Community Pharmacy Services, Pharmacy
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Objective: To explore pharmacy users' perceptions of current and future provision of community pharmacy services in England., Methods: Qualitative, reconvened focus groups were conducted with community pharmacy users. An initial focus group explored preliminary views. Participants were then given an evidence brief describing community pharmacy before a reconvened focus group two weeks later. Transcripts were analysed using inductive thematic analysis., Key Findings: Eleven individuals participated across two reconvened focus groups. Participants valued community pharmacies and staff, but lacked awareness of their services and roles: '… I don't think the general public is aware of all of this … it gives you a very different perspective'. Urgent care and long-term conditions management were identified as suitable for future development, facilitated by training, closer collaboration with general practices, shared access to health records, and premises with more space and confidentiality: 'I still think of it as a retail space more than as a health service'. Concerns were expressed about working conditions in community pharmacy and unplanned closures: 'doesn't sound like a great place to work'. Participants anticipated greater use of technology but did not want this to replace face-to-face contact with pharmacy staff: 'I am not saying it's inaccurate, it is so remote and impersonal'., Conclusions: Pharmacy users would value a greater role for community pharmacy in addressing the challenges currently faced by the health service in England, provided that their concerns on a range of issues are addressed., (© The Author(s) 2023. Published by Oxford University Press on behalf of the Royal Pharmaceutical Society.)
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- 2024
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8. Professional stakeholders' expectations for the future of community pharmacy practice in England: a qualitative study.
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Paloumpi E, Ozieranski P, Watson MC, and Jones MD
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- Humans, Motivation, England, Pharmacists psychology, Professional Role, Pharmacies, Community Pharmacy Services, Pharmacy
- Abstract
Objectives: To explore the views of professional stakeholders on the future of community pharmacy services in England. Specific objectives related to expectations of how community pharmacy services will be provided by 2030 and factors that will influence this., Design: Qualitative, using semistructured interviews in person or via telephone/Skype. The topic guide was informed by a recent policy review that used the Walt and Gilson policy framework. Transcripts were analysed using inductive thematic analysis., Setting: England., Participants: External stakeholders were representatives of non-pharmacy organisations, including policy-makers, commissioners and representatives of healthcare professions. Internal stakeholders were community pharmacists or pharmacy organisation representatives. Interviewees were identified using stakeholder mapping RESULTS: In total, 25 interviews were completed (7 external stakeholders and 18 internal stakeholders, of which 10 were community pharmacists). Community pharmacy was recognised as having a key role in expanding health system capacity (' …pharmacy is the obvious person to take on those roles… '), particularly for long-term condition management (eg, adherence, reducing polypharmacy, monitoring), urgent care (eg, minor illnesses) and public health (including mental health). For these contributions to be developed and optimised, greater integration and collaboration with general practices will be needed (' …there is no room for isolationism in pharmacy anymore… '), as well as use of technology in a patient-centred way and full access to health records. These changes will require workforce development together with appropriate commissioning and contractual arrangements. Community pharmacy is currently undervalued (' …the complete misunderstanding by senior Government officials is very scary ') and recent investment in general practice pharmacists rather than community pharmacy was seen as a missed opportunity., Conclusions: Community pharmacy as a sector could and should be developed to increase health service capacity to address its current challenges. Numerous modifications are required from a range of stakeholders to create the environment in which these changes can occur., Competing Interests: Competing interests: None declared., (© Author(s) (or their employer(s)) 2023. Re-use permitted under CC BY. Published by BMJ.)
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- 2023
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9. Temporal and geographical variation in low carbon inhaler dispensing in England, 2016 to 2021: an ecological study.
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Tian J, McGrogan A, and Jones MD
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- Humans, Muscarinic Antagonists, England, United Kingdom, Nebulizers and Vaporizers, Adrenal Cortex Hormones
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Objectives: In 2019-2020, four national recommendations were published in the United Kingdom to encourage use of low carbon inhalers. This study aimed to investigate whether these were associated with a change in primary care dispensing in England and to explore associations between geographical variation and clinical commissioning group (CCG) characteristics., Design: Ecological study using aggregated publicly available data., Setting: All CCGs in England (March 2016 to February 2021)., Participants: not applicable., Main Outcome Measures: Percentage of low carbon inhalers dispensed., Results: The percentage of low carbon inhalers dispensed was 26.3% in 2020-2021 (of 8.8 million inhalers). This decreased over the study period for short-acting beta-agonist (SABA), inhaled corticosteroid (ICS) and ICS+long-acting beta-agonist (LABA) inhalers. The same trend was seen for LABA and ICS+LABA+long-acting muscarinic antagonist inhalers from 2019. The SABA and ICS classes were less often dispensed as low carbon inhalers (⁓6% versus 35-45%). Interrupted time series analyses found slight increases in low carbon inhaler percentage in the SABA, LABA and ICS classes after April 2019, which were soon erased by the long-term trend. There was also geographical variation, with the north-west, Birmingham and London consistently dispensing more low carbon inhalers. The presence of advice on climate change in CCG formularies/guidelines, the prevalence of asthma and population age profile were associated with significant variation in low carbon inhaler percentage for some classes., Conclusions: The percentage of low carbon inhalers dispensed in England remains low and continues to decrease. Greater use of low carbon inhalers is achievable, but is more likely with locally implemented initiatives.
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- 2023
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10. Service users' experiences of contacting NHS patient medicines helpline services: a qualitative study.
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Williams M, Jordan A, Scott J, and Jones MD
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- Caregivers, England, Humans, Interviews as Topic, Patients, Qualitative Research, State Medicine, Telephone, Consumer Health Information, Hotlines, Prescription Drugs
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Objectives: Patient medicines helpline services (PMHS) are available from some National Health Service (NHS) Trusts in the UK to provide medicines information to hospital patients and carers. To date, studies of PMHS have examined the views of service users via satisfaction surveys. This study used qualitative methods to explore service users' experiences of using a PMHS, including perceived benefits and areas for improvement., Design: Qualitative, using semi-structured interviews., Setting: This study was conducted across seven NHS Trusts in England., Participants: Forty users of PMHS were individually interviewed over the telephone. Interviews were audio-recorded, transcribed verbatim and analysed using Braun and Clarke's inductive reflexive thematic analysis. Ethical approval was obtained before study commencement., Results: Participants predominantly called a PMHS for themselves (82%; carers: 18%). Two main themes were generated. Theme 1: timeliness -PMHS provide support during the uncertain transition of care period from hospital to home, when patients and carers often feel vulnerable because support is less available. PMHS met service users' needs for timely and easily accessible support, and quick resolution of their issues. PMHS could be improved with staffing beyond typical work week hours, and by having staff available to answer calls instead of using an answerphone. Theme 2: PMHS are best-placed to help -PMHS were perceived as best-placed to answer enquiries that arose from hospital care. Service users felt reassured from speaking to pharmacy professionals, and PMHS were perceived as the optimal service in terms of knowledge and expertise regarding medicines-related questions. However, several participants were initially unaware that their PMHS existed., Conclusions: PMHS are perceived to be a valuable means of accessing timely medicines-related support when patients and carers may be feeling particularly vulnerable. However, their availability and promotion could be improved. We recommend that providers of PMHS consider whether this is achievable, in order to better meet the needs of service users., Competing Interests: Competing interests: None declared., (© Author(s) (or their employer(s)) 2020. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.)
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- 2020
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11. Operating a patient medicines helpline: a survey study exploring current practice in England using the RE-AIM evaluation framework.
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Williams M, Jordan A, Scott J, and Jones MD
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- Clinical Pharmacy Information Systems statistics & numerical data, Delivery of Health Care statistics & numerical data, England, Facilities and Services Utilization, Hotlines statistics & numerical data, Humans, National Health Programs, Patients, Pharmacists statistics & numerical data, Pharmacy Service, Hospital statistics & numerical data, Pilot Projects, Practice Patterns, Physicians' statistics & numerical data, Surveys and Questionnaires, Clinical Pharmacy Information Systems supply & distribution, Hotlines supply & distribution, Pharmacy Service, Hospital supply & distribution
- Abstract
Background: Patient medicines helplines provide a means of accessing medicines-related support following hospital discharge. However, it is unknown how many National Health Service (NHS) Trusts currently provide a helpline, nor how they are operated. Using the RE-AIM evaluation framework (Reach, Effectiveness, Adoption, Implementation, and Maintenance), we sought to obtain key data concerning the provision and use of patient medicines helplines in NHS Trusts in England. This included the extent to which the delivery of helplines meet with national standards that are endorsed by the Royal Pharmaceutical Society (standards pertaining to helpline access, availability, and promotion)., Methods: An online survey was sent to Medicines Information Pharmacists and Chief Pharmacists at all 226 acute, mental health, specialist, and community NHS Trusts in England in 2017., Results: Adoption: Fifty-two percent of Trusts reported providing a patient medicines helpline (acute: 67%; specialist: 41%; mental health: 29%; community: 18%). Reach: Helplines were predominantly available for discharged inpatients, outpatients, and carers (98%, 95% and 93% of Trusts, respectively), and to a lesser extent, the local public (22% of Trusts). The median number of enquiries received per week was five., Implementation: For helpline access, 54% of Trusts reported complying with all 'satisfactory' standards, and 26% reported complying with all 'commendable' standards. For helpline availability, the percentages were 86% and 5%, respectively. For helpline promotion, these percentages were 3% and 40%. One Trust reported complying with all standards. Maintenance: The median number of years that helplines had been operating was six. Effectiveness: main perceived benefits included patients avoiding harm, and improving patients' medication adherence., Conclusions: Patient medicines helplines are provided by just over half of NHS Trusts in England. However, the proportion of mental health and community Trusts that operate a helpline is less than half of that of the acute Trusts, and there are regional variations in helpline provision. Adherence to the national standards could generally be improved, although the lowest adherence was regarding helpline promotion. Recommendations to increase the use of helplines include increasing the number of promotional methods used, the number of ways to contact the service, and the number of hours that the service is available.
- Published
- 2018
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12. Regional versus local drivers of water quality in the Windermere catchment, Lake District, United Kingdom: The dominant influence of wastewater pollution over the past 200 years.
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Moorhouse HL, McGowan S, Taranu ZE, Gregory-Eaves I, Leavitt PR, Jones MD, Barker P, and Brayshaw SA
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- Cyanobacteria physiology, England, Eutrophication, Lakes chemistry, Microalgae physiology, Wastewater analysis, Water Pollution analysis, Water Quality
- Abstract
Freshwater ecosystems are threatened by multiple anthropogenic stressors acting over different spatial and temporal scales, resulting in toxic algal blooms, reduced water quality and hypoxia. However, while catchment characteristics act as a 'filter' modifying lake response to disturbance, little is known of the relative importance of different drivers and possible differentiation in the response of upland remote lakes in comparison to lowland, impacted lakes. Moreover, many studies have focussed on single lakes rather than looking at responses across a set of individual, yet connected lake basins. Here we used sedimentary algal pigments as an index of changes in primary producer assemblages over the last ~200 years in a northern temperate watershed consisting of 11 upland and lowland lakes within the Lake District, United Kingdom, to test our hypotheses about landscape drivers. Specifically, we expected that the magnitude of change in phototrophic assemblages would be greatest in lowland rather than upland lakes due to more intensive human activities in the watersheds of the former (agriculture, urbanization). Regional parameters, such as climate dynamics, would be the predominant factors regulating lake primary producers in remote upland lakes and thus, synchronize the dynamic of primary producer assemblages in these basins. We found broad support for the hypotheses pertaining to lowland sites as wastewater treatment was the main predictor of changes to primary producer assemblages in lowland lakes. In contrast, upland headwaters responded weakly to variation in atmospheric temperature, and dynamics in primary producers across upland lakes were asynchronous. Collectively, these findings show that nutrient inputs from point sources overwhelm climatic controls of algae and nuisance cyanobacteria, but highlights that large-scale stressors do not always initiate coherent regional lake response. Furthermore, a lake's position in its landscape, its connectivity and proximity to point nutrients are important determinants of changes in production and composition of phototrophic assemblages., (© 2018 The Authors. Global Change Biology Published by John Wiley & Sons Ltd.)
- Published
- 2018
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