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PDF/A is a version of Portable Document Format designed for archiving and preservation. Due to its popularity, many electronic documents exist in PDF format, and the ability to convert an existing PDF into a conforming PDF/A file is as important, if not more, as being able to produce documents in PDF/A format. The Florida Digital Archive conducted a study to select a PDF to PDF/A conversion application as part of its format normalization strategy in the summer of 2012. This article documents the evaluation process and presents the results in such a way that they provide insight into challenges and potential drawbacks during similar evaluation or implementation. [ABSTRACT FROM AUTHOR]