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Reports on the business strategies of three Georgia pest control operators namely Robert Cronin, Roger Tinker and Wayne Hudgins. Cronin's emphasis on quality over quantity; Tinker's concern for better service; Hudgins' focus on customer service. INSETS: Being proactive, not reactive, works for this PCO;Customer service is driving force for Alexander Termite and....

The article focuses on the development of a fly station called FlySentry Silo by Bill Spencer of Spencer Pest Controls and his daughter, Sheri Spencer in Roswell, Georgia. A year after Bill tinkered the idea, he was diagnosed with cancer and told Sheri that he regretted that the fly-bait station was not launched. Sheri decided to manufacture it by a newly formed sister company, Spencer Abatement Services and then introduced it in the market.

Profiles doctor Dan Suiter, assistant professor of entomology at the University of Georgia's Experimental Station in Griffin, Georgia. Educational background; Contribution to the pest management; Family background.

The article presents the insight of Paul Bello, owner of PJB Pest Management Consulting in Alpharetta, Georgia, regarding bed bugs infestation management. He states that training on pest management is a key in preventing pest infestation, while housekeeping is the first line of defense with good preventive and proactive training program across all department of the hotel. He discusses ways of managing bed bugs infestation and says that mattress encasement could help prevent infestation.

Focuses on the introduction of the television show for urban entomology in Griffin, Georgia. Publicity of the program; Partnership between doctor Tracie Jenkins and doctor Brian Forschler; Features of the Griffin television show.