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Emerging technologies are leading the travel industry to vital changes. The use of 360-degree videos in marketing plans allows destination marketers to give their customers a virtual adventure before their actual trip. By integrating the motivation theory and Technology Acceptance Model (TAM), a research model was extended to investigate whether 360-degree videos are influential in producing a more positive attitude and shaping consumers' behavioral intentions towards a destination. Structural equation modeling (SEM) was applied to test the relationships between the proposed constructs. Data was collected from European respondents (n = 598) via an online survey regarding Hong Kong as a tourist destination. The results revealed that both intrinsic and extrinsic motivators influence tourists' satisfaction with a 360-degree experience of the destination that indirectly affects their visit and electronic word of mouth (eWOM) intentions through behavioral involvement. Overall, the findings reflected that a 360-degree video is a beneficial tool in attracting consumers and shaping their attitudes and intentions. The theoretical and managerial implications of findings, as well as recommendations for future research, are addressed. • This study examines the 360-degree destination videos impact on viewers' attitudes and behavioral intentions. • Data was collected from European consumers (n = 598) via an online survey regarding Hong Kong as a tourism destination. • Data were analyzed using structural equation modeling. • The results revealed that both intrinsic/extrinsic motivations influence users' satisfaction with 360-degree technology. • A 360-degree video is a beneficial tool in shaping consumer attitudes, behavioral involvement, and intentions. [ABSTRACT FROM AUTHOR]