1. Invoking Digital Reference: Creation and Implementation.
- Author
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Johnson, Wendell and Burke, Adam
- Subjects
- *
COMMUNITY college libraries , *DIGITAL libraries , *ACADEMIC libraries , *LIBRARY users , *LIBRARIANS - Abstract
In response to the changing educational landscape of the community college, reference librarians must adapt their service to fit the information needs of their patrons. One such update is synchronous digital reference, which applies instant messaging technology to library service. Todd Library at Waubon see Community College (Sugar Grove, Illinois) introduced this type of reference service in order to fulfill certain goals as out- lined in its mission statement and to satisfy the accreditation requirements of AQJP. Although the technological challenge has been met, follow-up will be necessary to gauge the overall effectiveness of this service. [ABSTRACT FROM AUTHOR]
- Published
- 2004
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