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The Gaojialiang Coal Mine in Inner Mongolia in China was used as an example to investigate the process of chain pillar and gateroad failure in the lower coal seam under the effect of an irregular residual coal pillar in the upper close‐distance coal seam. The results indicated that after the longwall face in the lower coal seam retreated through the area under the large irregular residual coal pillar in the upper coal seam, the bearing area of the residual coal pillar decreased and the roof pressure continuously concentrated in the elastic core area of the residual coal pillar. Isolated triangular slab rock was formed above the triangular residual coal pillar, and the weight of the overlying strata was transferred downward through the triangular slab rock. When the chain pillar under the residual coal pillar was destroyed due to loading that exceeded its carrying capacity, the upper triangular slab rock rotated and sank, which resulted in the intensification of the concentrated stress in the solid rib of the gateroad in the lower coal seam. Based on the analysis, it is suggested that in the design of a longwall system, a gateroad under an isolated residual coal pillar in the upper coal seam should be avoided when mining in close‐distance coal seams. [ABSTRACT FROM AUTHOR]