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Global risk concerns spurred a debate regarding empowering an organization's risk management system. Risk assessment, management, and planning are vital for running a firm, but they are not universal. This research investigates how operational risk management is institutionalized in an organization and reveals best practices from a Malaysian government-linked enterprise (GLC). This phenomenological study interviewed 39 risk management officers, executives, and employees. Data are thematically analyzed. Burawoy's Social Theory uses a case study to integrate micro- and macro-organizational elements. The case company's risk management officers, executives, and employees are involved in seven processual factors, according to the analysis. Strong leadership and external consultants, setting up the apparatus and assigning the task to the person in charge, risk framework, risk diagnostic, monitor and measure, developing and nurturing risk management culture, and consistent risk management enforcement and monitoring could explain the institutionalization process of risk management in the organization. Global and local entities have institutionalized risk management. This phenomenological study helps comprehend the role of risk management institutionalization in corporate risk management. This study contributes to a practical implication such as to the GLC. It suggests that top management support and a standard risk framework are necessary for risk management homogeneity. Leaders and frameworks must address organizational processes and capabilities to ensure risk management consistency. This study contributes to the literature on risk management practices in developing nations. The paper concludes with limitations and research recommendations., (© 2022. The Author(s), under exclusive licence to Springer-Verlag GmbH Germany, part of Springer Nature.)

International tourists in Malaysia have been playing a significant role in the economy. However, tourists' consumption of natural resources could be a threat to the environment. Green practices in the hotel industry have triggered a great opportunity to save water and energy consumption and maintain sustainable practices in the tourism and hospitality industries. This is a study on international tourists' intention to visit green hotels in Malaysia with related factors such as green availability, green price sensitivity, attitude, and subjective norm. For data collection, the researchers used self-administered questionnaires and distributed them to international tourists in Malaysia. For the analysis, structural equation modeling (PLS-SEM) was applied for analysis. Results found that green price sensitivity, attitude, subjective norm, and perceived behavioral control positively influence tourists' intention to visit green hotels in Malaysia. Attitude also mediated between green price sensitivity and tourists' intention to visit green hotels in Malaysia. This study has shown the novelty by establishing the relationships among variables and contributing to the Theory of Planned Behaviour, which will benefit future researchers. The study posed several recommendations for practitioners as there is a need to maintain appropriate standards of environmentally friendly practices in hotels, and consumers' support for consuming green-related products impacts their survival, growth, and sustainability. It will help hotel managers learn more about their guests and create more effective marketing plans., (© 2022. The Author(s), under exclusive licence to Springer-Verlag GmbH Germany, part of Springer Nature.)

Being a prominent tourist destination, the hotel industry's demand in Malaysia has been increasing day by day. There is still a shortage of studies focusing on how hotels can make environmental management routine work, take environmental laws seriously and be more responsive to the environment. This study focused on the connections between green employee involvement, green performance management and green dynamic capability in implementing environmental law in the hospitality industry. The study also evaluates the mediating role of implementing environmental law between green employee involvement, green performance management, green dynamic capability and organisational citizenship behaviour to reduce pollution. This study employed a quantitative approach to test the hypotheses and a convenient sampling method to collect the data from hotel employees. Out of 600 distributed questionnaires, useable responses were 253 to proceed with data analysis. Data were analysed through structural equation modelling (SEM) using the Smart-PLS and SPSS. The relationship between green employee involvement, green performance management, green dynamic capability and implementation of environmental laws was discovered and considered unique in the hotel industry in Malaysia. The study further established the mediating role of environmental law between independent and dependent variables., (© 2022. The Author(s), under exclusive licence to Springer-Verlag GmbH Germany, part of Springer Nature.)

Responsible consumption and production are one of the interlinked global goals in Sustainable Development Goals (SDGs). The environmentally conscious tourists can help planners encourage the sustainable development of recreational areas by assessing their environmental practices. This study aims to examine the role of environmental beliefs and conservation commitment on the environmentally responsible behaviour of tourists in Malaysia. The study used a quantitative approach by distributing the questionnaire to 1000 tourists, and 731 usable questionnaires were utilized for further analysis. The researchers utilized Structural Equation Modelling using Smart PLS version 3.2. The measurement and structural models were assessed and reported in structural equation modelling. The study found that environmental beliefs and conservation commitment significantly influence the environmentally responsible behaviour of tourists in Malaysia. The study posed theoretical and practical implications for future researchers and practitioners., (© 2022. The Author(s), under exclusive licence to Springer-Verlag GmbH Germany, part of Springer Nature.)

Malaysia is a reputed destination for health tourism in the Asia Pacific region for its hospitable nature and good quality of service. Patients' satisfaction has been a key concern in health tourism to maintain the flow of tourists' arrival for medical purposes. By considering the importance of health tourism and patients' satisfaction in Malaysia, this study aimed to examine the influence of hospital environment, nutritional advice, perceived value on patients' satisfaction. This study is cross-sectional in nature and follows a quantitative approach. The researchers used questionnaires as a survey tool to obtain information from the respondents. The sample of this is chosen from Chinese exchange students in Malaysia. Using a systematic random sampling technique, 205 usable responses were selected from the respondents and proceeded with further analysis. The study conducted structural equation modeling using Smart PLS version 3. The results found that hospital environment, nutritional advice, and perceived value significantly influence patients' satisfaction in Malaysia., Competing Interests: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest., (Copyright © 2022 Li, Ragavan, Patwary and Baijun.)

This study has aimed to investigate the impact of sustainable project management on sustainable project planning and success in manufacturing firms. Data was collected from project management professionals in a manufacturing firm in Malaysia. A total of 231 responses were analyzed using the partial least square (PLS) method. The findings revealed that sustainable project management has a significant impact on sustainable project success and sustainable project planning. Sustainable project planning is positively correlated with sustainable project success. The results also indicated that sustainable project planning mediates the effect of sustainable project management on sustainable project success. The findings have significant insight into the body of knowledge of the project life cycle and indicated that sustainable project planning is a crucial tool attributed to project management towards the project success of the manufacturing firm. The results can be used as a guideline for organizations, providing direction in project management to achieve sustainable development for business., Competing Interests: The authors have declared that no competing interests exist.